Note: What are defined as non-conformances and what non-conformances are to be registered varies from company to company, and every employee must follow their own company's guidelines.

Instructions

1. Go to the non-conformance overview and click Create new case.


2. Click the type for which you want to register a non-conformance.

Info: The type selector is displayed if the setting is activated in the control panel, or if the non-conformance types have differentiated field configuration. If you are in any doubt about which type to select, hover the mouse over the name of a type to view a description of the non-conformances covered by the type. If no description is displayed, no description has been entered for the type.



3. Complete the fields with information about the non-conformance and click Submit or Send and close the form.


Info:

  • Fields in the form marked with red asterisks are required fields, and it is not possible to submit a non-conformance until these have been completed.

  • The status of new non-conformances is defined in the control panel.

  • The module tabs for the nonconformity will only be made available when the nonconformity has been saved.


Note: If the Send e-mail upon submission option is checked, you will then be taken to the distribution form by clicking Submit.