Document status: RELEASED
Date:
Prerequisites are located in the menu on the left.
Organization number in customer search
It is possible to search and see organization number in POS (both in list and detail customer search views).
Selling item by DUN number when not found by EAN
When an item is not found by EAN (unknown item), POS can be configured to try to sell it using DUN number instead.
This improves the customer experience in case a barcode with DUN number is scanned on an item.
Connect mobile phone number to loyalty member when using mobile payment
When paying a receipt with mobile payment methods such as Swish or Vipps it is possible to automatically use the mobile phone number entered when payment is started to search for a loyalty member to add to the receipt before payment is completed. In manned mode the cashier will have to confirm if the member should be added, and in self check out the customer will have to confirm if the member should be added. When the member is added POS will give the correct discounts and the subtotal will be recalculated before it is sent to the mobile payment provider.
Mandatory line note when registering complaint in POS
If configured, it is possible to force a mandatory line note where the reason for the complaint can be written when registering a complaint in POS. This works only for item returns (online or manual) where a reason code of type 'complaint' is selected by the cashier. If the cashier don't enter a reason for the complaint in the dialog, but close the dialog instead, the item return (complaint) will not be registered.
Member search dialog
A new dialog for member search makes it easier and more user friendly to search by different types of identifiers:
Multi select in item search and sales view
[Ctrl] + click or [shift] + click can be used to multi-select lines in item search and [ctrl]+click in sales view.
- When multi selecting items in item search, many items can be sold at the same time.
- When multi-select is used in sales view, discount can be given to many item lines at the same time.
Customer price integration with M3 in EG POS
Customer prices and credit information can be fetched online from M3.
When a customer is added to the receipt, online lookup can fetch credit limit and credit balance from M3.
If a customer is added to the receipt first, and then items, an online request versus M3 will fetch the price for each item added.
If items are added first, and then a customer, online requests will be done to fetch prices for all items already in the receipt.
Improvements POS
| Area | Description |
|---|---|
| Cashier | Double authentication when changing price of an item (RTP-17895) The function to perform a price change of an item, when double authentication is configured, is improved. The dialogue for entering a different cashier's credentials is now triggered correctly regardless if the new price is entered before pressing the price change button or not. POS Configuration: |
| Convenience sales | Improved numpad (RTP-21940) In convenience mode, the "Enter number/qty" field have been added when the numpad is collapsed. The "Enter number/qty" field and the Show/Hide button are aligned in both collapsed and expanded view. The whole area of the collapsed numpad is now clickable to expand the numpad. |
| Customer | Alpha numeric customer number (RTP-23281) To allow for integration with customer solutions that uses alpha numerical customer numbers, these are now supported in both EG POS and in POS API. |
| Customer screen | Approve items added by customer (RTP-23238) Header that shows that customer has added items via customer screen will be shown even before cashier has added items to the receipt, and if the previous receipt was discarded. |
| General | Improved user interface thread handling in Self-service hybrid mode (RTP-23606) When cashier press the "Close" button on cashier screen while receipt is still in progress in Self-service hybrid mode (on the customer screen) POS will no longer log an exception in the LRSLog. Previously this exception (concerning user interface thread handling) could result in a situation where POS appeared to be frozen on both the cashier screen and the customer screen.
When fetching a receipt on hold with the RECEIPT_SEARCH_OR_PUT_ONHOLD function POS no longer displays the "No receipts found" dialog by mistake. This dialog is only shown when there are no receipts on hold to be fetched now. Support for "Can be sold" flag from Item Management in POS (RTP-23062) Support for "Can be sold" flag exported from Item Management has been added in POS. When this is False from Item Management, sales in POS will be blocked for the item. Required POS master v. 3.0.0.102 or higher. POS Import v. 4.0.49 or higher.
Open price items and using cost+ dialog will no longer cause POS to terminate. Log disabling / enabling of scanners even in cashier mode (RTP-25835) Disabling and enabling of scanners is now written to logfile also when in cashier mode. Previously such logging only was implemented in self-service mode. The scanners with their configured names are listed on the disable / enable log lines. |
| Item sale | Improved handling of D-pak code scanning in ShopAndGo and in Datema terminals ( RTP-23262) In ShopAndGo and Datema terminals we are now able to scan D-pak-codes with batch/lot number. Previously this kind of D-pak codes would fail when scanned. |
| Item search | Removed logging of exception on item search when entering additional letters (RTP-23090) When searching for items from main view, POS will no longer log an exception every time the search is cancelled and restarted. Previously an exception was logged when entering more than the number of characters specified in the parameter 'AutoItemSearchMinimumLength'. This is only applicable when the parameter 'AutoItemSearch' is enabled (True). Multi select in item search and sales view (RTP-20215) [Ctrl] + click or [shift] + click can be used to multi-select lines in item search and [ctrl]+click in sales view.
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| Loyalty | Visual improvements in new member search dialog (RTP-23417) Improvements for new member search dialog have been implemented:
Stamp cards shown in coupon tab in POS (RTP-23080) Stamp cards are shown in the stamp card tab and not in the coupon tab in member information view in POS. The number in brackets behind the coupon button will only count coupons and not stamp cards. Fix: Member bonus (RTP-22186) Member bonus is no longer incorrectly displayed as 0 when adding member to customer order sale, entering the social security number in the sales view when the default EAN/PLU is selected in the left panel and in the payment view. |
| Order | Preview of click and collect orders (RTP-22376) Preview of click and collect (reservation) orders shows the customers phone number in the title bar.
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| Price checker mode | Price check mode shows the expired campaigns (RTP-23041)
Price check mode in POS no longer shows the expired campaigns on items:
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| PLU List | PLU Lists are occasionally empty (RTP-23071) PLU Lists are no longer occasionally empty on some Cash Registers.
Open priced items chosen from PLU list may now be sold by physical keyboard. Confirming the price by Enter button will add the item to receipt. Previously this operation did not add active item to receipt, but in stead the pre selected (first) item in the PLU list. |
| Print handling | Increased timeout for sending print jobs to EPOS Printer (RTP-23396) When printing receipts from InStore App (POS WCF) the time out value for waiting for a response from the printer has been changed from 5 to 30 seconds. This will ensure that we don't get error messages saying that he receipt can not be printed even if it is printed. Previously the printer would sometimes print the receipt at about the same time that the timeout happened causing the error message to be shown even though the receipt was printed. |
| Self-service | Confirmation of low total amount (RTP-23335) Lines with negative values like Deposit refund tickets are excluded when POS calculates if control should be triggered based on parameter ShopAndGoConfirmTotalAmountLowerThan. In the following example, when parameter is set to ShopAndGoConfirmTotalAmountLowerThan = 50, control will not be triggered: Subtotal 40, including an already deducted Deposit refund ticket worth 60. Switch Welcome Image according to chosen language (RTP-23500) The Welcome Image in self-service changes if customer switches language between English and local language. |
| User Interface | Configurable focus on member added to receipt (RTP-23081) It is configurable whether a member added to the receipt automatically is selected as the active row in the receipt. When using a secondary customer facing scanner to register members it is recommended to configure so the member is not selected as the active line as this might interfere with cashier operations. POS Configuration: DisableMemberAutoselect (default value: False). Set to True if you want to disable auto selecting of member in sales. Buttons placement (RTP-22113) Buttons do not change place if cashier doesn't have access rights: Buttons to which cashier doesn't have privileges are blank, not omitted. |
| Vensafe integration | Sales grid on customer screen (RTP-23497) When Vensafe item is added on main screen, the sales grid on customer screen is 2 columns x 4 rows. |
| Voyado integration | Recruitment store for members created in Voyado (RTP-23136) When creating new members in Voyado from POS the store id of the store where the member is created will be sent in the request to Voyado. This value will be added to the 'Recruited in store' and the 'Regular store' fields for the created member in Voyado. Approving personalized offers consent for member in Voyado from POS (RTP-22798) When creating or editing a member in POS cashiers will now be able to check the "Personalized offers" checkbox in the 'register-/edit -customer view' (if configured) to set the consent to 'PersonalOffers' field in Voyado to "Yes" for that member. |
Improvements POS Server
| Area | Description |
|---|---|
| POS Import | Import of organization number for customers (RTP-23086) Support for importing new field organization number has been added in POS Import. |
| POS Services | Error in VPI sync - Stores are listed, but not what errors they have (RTP-21857 Changed report to always print deviation in profile prices for all stores (not only the first for the given profile). Indexes for Norsk Tipping integration to avoid high CPU usage (RTP-22011) New indexes have been added to avoid high CPU loads. Missing entries in converter must be added (RTP-23091) All COMP_L_PLU is added from Tokheim as separate elements under ArticleComposition in POSLog. |