Viewing the status of a single device from the floor plan
- Navigate to the floor you are interested in
- Status of each sensor is shown in the circle with color
- Yellow – the sensor has not yet sent any data to the service
- Red – the sensor has not sent data within the last 24 hours
- Green – the sensor has sent data within the last 24 hours
- If a capacity object has more than one sensor, red and yellow color have higher priority than green
- The number of sensors in the same location is indicated with the number inside the circle
- Tap the circle to learn more about the sensor
- The bottom sheet that opens will show a list of all sensors in that location and the status of each sensor device
Pending – the sensor has not yet sent any data to the service
Offline – the sensor has not sent data within the last 24 hours
Online – the sensor has sent data within the last 24 hours
- For each sensor, the following information is shown
- Sensor ID
- How long ago the sensor sent status information
- What type of data the sensor provides
- For sensors that are online: the last sensor reading
Checking the status of all devices in the floor
- Navigate to the floor you are interested in
- Tap the floor name heading at the top of the floor plan view
- The list of all sensors in the floor will show the status of each sensor device. The sensors that need attention are listed first.
- Pending – the sensor has not yet sent any data to the service
- Offline – the sensor has not sent data within the last 24 hours
- Online – the sensor has sent data within the last 24 hours
- For each sensor, the following information is shown
- Sensor ID
- How long ago the sensor sent status information
- What type of data the sensor provides
- For sensors that are online: the last sensor reading
- To see the sensor's location on the floor, tap the list item you are interested in
