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A button is shown in surveillance when customers start a new purchase in SCO:
An employee clicks the C-button and selects "Visual Control". When the customer goes to payment in SCO, a dialog will notify the customer to wait for assistance. The employee scans a cashier card and performs a visual control of the items in the receipt versus the items the customer has.
Any deviations are corrected and self service is started. The employee enters the result of the control and the customer pays as normal.
Alarm items in self service POS
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When configured to require cashier assistance, a dialog is shown to the customer when going to payment, asking the customer to wait for assistance. A message is also shown in the surveillance POS.
An employee scans his cashier card and the following dialog is shown:
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