Loyalty v. 2.10.161
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Version Requirements is located on the menu to the left.
Improvements
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Apsis Integration | Reduce deadletters (RTL-3780) SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events. |
BackOfficeImport | Create audit fields are overwritten for existing data (RTL-4059) Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members. |
StampCardService | Add support for Multiple Loyalty Programs (RTL-3981) StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign. That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS. |
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Loyalty v. 2.10.160
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Version Requirements is located on the menu to the left.
Improvements
Module | Description |
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Apsis Integration | SyncSubscriptionsToApsis: Queued status cannot be null (RTL-3365) Queued status errors are handled by ApsisIntegration internally without faulting jobs in LIP. |
BackOfficeBatchGenerator | Export customers and associations (RTL-1744)
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BackOfficeService | Return ExternalCouponNumber with coupons (RTL-3890) External coupon number is returned with coupon from BackOfficeService. |
Campaign Offer | Drop-down list of items After selecting the item list or item group list and clicking anywhere, the drop-down list is not displayed. Save page when adding offer (RTL-3400) Active tab in campaign offer is persisted over saving new offer. |
Event-driven Campaign | Open/close steps - input navigation (RTL-3856)
When editing a step while selecting or editing an option, the keyboard arrows allow you to navigate between the selections. To navigate between steps, click anywhere in an empty space in the step editing window. Navigation between steps in an event-driven campaign (RTL-3392) 1. It is possible to navigate between existing distribution and split steps in the customer journey tab using keyboard arrows:
2. It is possible to close step by clicking on the background or by opening another step. 3. If changes were made to a given step and navigation occurs then an unsaved changes warning is displayed. |
Link Mobility | Includes SMS STOP unsubscribes variable in campaign response (RTL-126) Unsubscribed variable is shown in campaign distribution dashboard for members who opted out of SMS distributions in a campaign. |
Loyalty Campaign | Automated Campaigns : Handle distribution limits processing without distribution (RTL-4034) Add support for handling distribution limits processing without distribution. |
Mailchimp Integration | Retry failed timeouts (RTL-3653) Failed requests between integration package and Mailchimp due to timeout are handled using retries. |
Member Campaign | New members in all member campaign (RTL-3783)
Extend campaign edit mode (RTL-3747) It is possible to edit listed properties of member campaigns and offers for active and planned status:
Control group stats (RTL-3646) Control group sales details are correctly displayed for a standard campaign when using the control group. |
Member Segmentation | Use ColorCode from Sale in Member Segmentation (RTL-3791) It is possible to create a member campaign with member segmentation on sales using color codes as a target group. The color code is also displayed in the filter in order to distinguish between colors within the same color name. |
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- It is possible to configure and use in campaign offer mix 1004.
- Member campaign coupons are generated based on mix 1004.
Improvements
Module | Description | ||||||||||
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Apsis integration | Apsis templates search appearance (RTL-3217) Time of loading Apsis templates in search window in creating distribution channel is significantly shorter. | ||||||||||
Automated Campaign | Commit of birthday coupons fails (RTL-3426) Member is not added again to campaign before configured delay period between entering campaign.
Filter distribution channels by priority/limit (RTL-3406) AutomatedCampaign job from LoyaltyCampaign package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field. Event-driven Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages.
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Campaign offer | It is possible to add same item multiple times to item grid (RTL-3038) It is not possible to add same item multiple times to item grid. | ||||||||||
Event-driven campaign | Use same wording in Event-driven campaign (RTL-3397) The same wording is used for member segmentation and the member criteria in the event-driven campaigns: 'Member Segmentation' and 'New segment'. Edit buttons (RTL-3391) Edit buttons are hidden when not active in event-driven campaign details view. Copy existing segmentation in spilt criteria (RTL-3360)
Not well handled 'Only Follow-Up' status in first distribution step (RTL-3344) The 'Only Follow-Up' status is calculated correctly in the first distribution step of the Event-Driven campaign. Campaign Status - Only follow-up (RTL-3342) The 'Only Follow-Up' campaign status is displayed without additional text. Slow Loading of Distribution Step (RTL-3002) The distribution step with tens of thousands of distribution channels attached is being loaded within 3 seconds. | ||||||||||
Segmentation | Segment on bonus rollout (RTL-3393) Adds support for bonus rollout to segmentation engine generating queries to OLAP cube. |
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Required Configuration: StampCardIntegration 2.3.0 package is required. |
Improvements
Module | Description | ||
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BonusVoucherDistribution | Import Bonus Rollout data to Lindbak POS Reporting DW (RTL-3120) @BonusRolloutName is filled when distributing bonus vouchers to loyalty databases. The value in the IsBonusRollout column is 1 for the distributed Bonus Rollout. Jobs don't create subscriptions (RTL-1669)
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CampaignCommands | Filter distribution channels by priority/limit (RTL-2942) CampaignCommands job from BackOfficeIntegrationSubscriber package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field. Standard Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages. | ||
Event-driven campaign | Members added in an only follow-up (RTL-3107) When an event-driven campaign is being in 'Only Follow-Up' status it is not possible for new members to join such a campaign. What is more, members that are already within such a campaign are being processed correctly.
Enable basic dashboard (RTL-2973) After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard. Unnecessary pop-up 'Current Form Has Unsaved Changes' When Opening the Offer in an Event-Driven Campaign (RTL-2911) When opening a campaign offer within an active event-driven campaign the unnecessary pop-up 'Current form has unsaved changes' is not being displayed when there is no editing action in the Distribution setting before selecting and being redirected to the offer section. | ||
General | Weekly distribution limit (RTL-2941) It is possible to configure limit of send-outs per each loyalty program. | ||
MailChimp | Database concurrency while distributing campaign (RTL-3089) SegmentExport job works correctly even if the data in the database are modified during its work. | ||
Member campaign | Add configuration of distribution channel priority (RTL-3059) It is possible to configure priority of distribution send-out for channels in Standard and Event-Driven Campaigns. Campaign availability modal (RTL-2746)
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Version Requirements is located on the menu to the left.
Improvements
Module | Description |
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Member Campaign | Control group stats (RTL-3646) Control group sales details are correctly displayed for a standard campaign when using the control group. |
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Loyalty v. 2.10.121
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Prerequisites are found under Chain Web Release Notes.
Improvements
Module | Description |
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Event-driven campaign | Enable basic dashboard (RTL-2973) After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard. |
General | Weekly distribution limit (RTL-2941) It is possible to configure limit of send-outs per each loyalty program. |
Member campaign | Campaign availability modal (RTL-2746)
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Prerequisites are found under Chain Web Release Notes.
Improvements
Module | Description | ||
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Campaign offer | Item group information is shown with too much space (RTL-2897) Rows in grid with offer items (standard and stamp card campaign) are correctly displayed based on item text length/size. | ||
Loyalty campaign | Loyalty Campaign (RTL-3092) Processing of members in event-driven campaigns with initial segmentation and daily join interval has been fixed.
Change of Campaign Period Should Default from Date and to Date time correctly (RTL-2754) Change of campaign period should default to Date time correctly:
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Mailchimp | Mailchimp campaigns are not visible in template list (RTL-2960) All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list. | ||
Member campaigns | Coupons generated without member number (RTL-2959) Member Coupons without member number or member number consisting of less than 3 digits or more that 18 digits as well as letters or symbols are prohibited. That means, there is no such possibility to create a coupon for non existing member. All member coupons in coupon service (RTL-2844) For campaign which target group is 'all members' all coupons are generated immediately after creating the campaign.
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In order to edit the campaign/offer the "Edit Campaign" or ''Edit Offer'' buttons need to be used.
Improvements
Module | Description |
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Apsis | ApsisCampaignDistribution should validate distribution status (RTL-2579) Email distribution should run only once when distribution is in 'Running' status. Erroneous triggering of already 'Distributed' distribution should fail. Required configuration: ApsisIntegration LIP package 1.8.9. Statistics from Apsis in Member campaign are successfully fetched (RTL-2026) ResponseImport Job from ApsisIntegration works as expected. Query is executing optimally and successfully even if the amount of user activity data is more than 2,100. |
BackOffice | Generic error is shown when member service returns status 610 (email already exists) (RTL-2014) In case of adding new member for email which already exists as web userID of another member user get properly message on the web page. Status 610 is descripted properly in the message in Event Viewer. |
Campaign offer | Mix 44 is not validated correctly (RTL-2747) It is now possible to active standard member campaign with campaign offer using mix 44. |
Member Campaigns | Counter for all members in the Member Campaigns (RTL-2899) All members counter correctly shows count of all members in given loyalty. |
MemberImport | BackOfficeImport (RTL-2926) Fixes issue with occasional problem with deleting member from Chain Web when synchronizing member data from MemberService. Required configuration: BackOfficeImport Integration Package 1.1.2. |
Member segments | Fix filter Member-Association-Blank We have removed the 'isBlank' operator for segmentation filter for configuration Members - Association is no longer possible. |
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Required Configuration: LinkMobilityDistribution LIP package 1.8.9 |
Improvements
Modules | Description |
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Campaign Offer | Define Offer Period is not Visible in Offer Details (RTL-2626) Offer Period dates are now visible in offer details view when Define Offer Period option is selected in offer details. Change of offer period should default to Date time correctly (RTL-2634) Change of from date that it is after to date default to date time to 23:59:59. |
Members | Member improvements (RTL-251) Synchronization time for 1 000 000 members to Retail database from Loyalty database has been significantly reduced. |
Member campaign | Swedish translations for mix types (RTL-1924) Swedish descriptions for mix types 27, 25 and 1003 mixtypes is added. Retry executing segmentation in campaigns (RTL-2393) In case of segmentation execution failure (Segmentation API), the automated campaign job will retry execution after 4, 16 and 64 seconds. This retry will improve the general stability of processing member campaigns. Performance improvements (RTL-2593) Loading campaign details/campaign offer/member details take less than 5 sec for long running campaigns with large number of distributions. |
Price Rules | Missing Descriptions and Their Translations in Some Exiting Mixtypes (RTL-2543) Descriptions (and their NO and SE translations) were added to 1002, 26, 27, 25 and 1003 Mixtypes. |
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Prerequisites are found under Chain Web Release Notes.
Improvements
Modules | Description |
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Price rules | Missing description and translations in mix types (RTL-2543) Missing descriptions and translations for mix type 1002, 26, 27, and 1003 is added. |
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Prerequisites are found under Chain Web Release Notes.
Improvements
Modules | Description |
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Member campaign | Swedish translations for mix types (RTL-1924) Swedish descriptions for mix types 27, 25 and 1003 mix types is added. |
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Required configuration: EmailFromAddress system parameter that has provided specific value which is applied to each loyalty program and can by modified in loyalty program user interface. |
Improvements
Modules | Description |
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Campaign | ChainWeb: Trigger member based on event - user interface bug (RTL-2056) Split Criteria Description for Member Actions-> Other Actions in Event-driven campaign is visible only after confirming selected option. Fixed date format (RTC-9147) Added hidden parameter pLimit for limit of parameters displayed. Default 20. Selected strores numbers displayed up to limit set in parameter pLimit, then added '...'. Add price rule to mix type 44 to member campaigns User can create discount on items without other mix discount 'Mix no.44' in price rules section. It is possible to set percentage value of discount and create coupons that provide this discount in the specified campaign. |
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Prerequisites are found under Chain Web Release Notes.
Improvements
Module | Description |
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Mailchimp | Mailchimp campaigns are not visible in template list (RTL-2960) All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list. |
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2. SegmentExportJob needs to have "bodySerializationFormat": Json
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Improvements
Modules | Description |
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Custom Member Event | Handle race issue (RTL-2225) MemberCustomEventHandler job now is trying to lookup for the member in the Retail database 5 times every one minute and if member is not found in the Retail database, then the corresponding message is returned in LIP logs. |
MailChimp Integration | Improve SegmentExport Performance (RTL-1960) The performance of SegmentExportJob that exports Member Segments to MailChimp was improved. Now It takes around 30 minutes for SegmentExportJob to export to Mailchimp a Member Segment that contains around 200 000 members. Requirement: MailChimp Integration 2.5.7 |
Member Campaigns | Improve user friendliness (RTL-164) Selecting "Has accepted member terms" radio button in the Split Criteria is now possible when the "Member that have not accepted member terms" for "All member that match criteria" or "Members who have not accepted member terms and were created more than X days ago" option is selected in First Criteria of Customer Journey. "Activating" member campaign not possible to stop (RTL-2009) It is possible to stop standard campaign when campaign has "Activating" status by using Stop Campaign button. This means after stopping standard member campaign that has "Activating" status and activation is not ongoing such campaign is being transitioned into "Draft" status and possible to activate once again. However when standard member campaign that has activating status is being stopped at the time of its exact activation such campaign is being transitioned into "Cancelled" status and not possible to activate once again. |
Member Info Service | IdentityIdentifierUpdated triggered when no change (RTL-2178) MemberInfoService integration does not trigger IdentityIdentifierUpdated event from MemberServiceEventHandler job if only letter capitalization has been changed in email address (for example abc@domain.com changed to ABC@DOMAIN.com) |
New Member | Skip matching empty associations (RTL-2233) When a new member was created, the synchronization from Loyalty to Retail Database was failing. This have been corrected Required configuration: BackOfficeImport Integration 1.0.6 |
Shift Balance | Expected values on tenders while doing edit balance operation (RTC-14602) The proper expected values for tenders are displayed while editing shift balance or new cashier balance registration. |
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Prerequisites are found under Chain Web Release Notes.
Improvements
Modules | Description |
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MailChimp Integration | Do not Allow Setting 'Archived' Member to 'Subscribed' (RTL-1933) A change in the MailChimp API caused it to allow "archived" members to become "subscribed" again. This change caused deleted members to become subscribed again in instances where MailChimp spent a long time to process the members. This has been corrected so that when member data are synced to MailChimp, the member status is not changed and remains the same if it was set to "archived". Requirement: |
Member Management | Filtering in Member Activities (RTL-1624) When using column filters, newsletter activities were always visible regardless of the filter. This has been corrected and filtering works as it should in member activities. |
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The coupons which comes from the campaign offers will have also the valid times, the same like set in the campaign offers.
Improvements
Modules | Description |
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Member Management | Error when calling MemberService (RTL-1919) An error which was introduced in 2.10.30 caused member updates done from MyPage and Chain Web to not be updated properly in MemberService. This is corrected. Mapping of postal address (https://jira.eg.dk/browse/RTL-1901) An error with mapping postal address in the database caused member updates to fail. This is corrected and the MemberExport job is correctly exporting members with Postal address confirmed. Requirement: LoyaltyDbIntegration 1.2.8. |
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Integration Platform 3.0.5
Bridge 3.10.4
Improvements
Modules | Description |
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Link Mobility | ResponseImport should only import response from member campaigns (RTL-1045) ResponseImport saves only responses that are related to member campaigns in [dbo].[FactMemberMarketing_Staging]. This is done to make sure the data displayed for SMS in member campaigns are correct and is not influenced by SMS received by for instance, a gift card. Requirement: LinkMobilityDistribution package v.1.8.8. |
MailChimp Integration | Improved error logging in MailChimp (RTL-1423) SyncSubscriptionsToMailChimpJob will get status Failed when something fails during job's execution. Previously, the job would in some cases show as "completed", even if it had failed. This made it difficult for support to find out what has happened if some issues arose regarding synchronizing members to MailChimp. Requirement: **MailChimp package v.2.5.5. |
MemberManagement | Error when calling MemberService (RTL-1919) An error which was introduced in 2.10.30 caused member updates done from MyPage and Chain Web to not be updated properly in MemberService. This is corrected. |
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Prerequisites are found under Chain Web Release Notes.
Improvements
Modules | Description |
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MailChimp Integration | Email validation in Export of Segment (RTL-1436) The job that exports segment to MailChimp has been improved. Email validation has been improved to omit the members with emails which consists of '..' - Required configuration: Upgrade MailChimpIntegration to 2.5.3. Compatible with Chain Web 2.9.280 and above. |
Member Management | Implement: Enable change tracking automatically when job runs (RTL-39) Change tracking is added automatically in MemberExport job execution. This is done to minimize manual configuration mistakes when setting up new member update flow in customer environments. Required version of: LoyaltyDbIntegration 1.2.3 |
Member Management | Subscriptions are automatically ticked (RTL-1047) When editing or adding an email address, mobile number or postal address on a member, the corresponding subscription was ticked automatically in the user interface. This could |
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Prerequisites are found under Chain Web Release Notes
Improvements
Modules | Description |
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Member Campaigns | Potential reach for distributions (TFS: 179603) Reach and warning messages are calculated properly while defining, saving or editing certain distribution channel in the distribution step of Member Campaign. Previously, the calculation showed wrong number of potential recipients of a distribution in rare scenarios. Offers that are used should not be shown as active offers on member (TFS: 189182) The coupon grid in the campaign offer menu includes a column called "used". This column will allow the user to see which of the coupons have been used or not. Invalid coupons fetched by POS (TFS: 190092) An issue which caused coupons that had either expired or been used to be fetched by POS has been corrected. This caused a significant amount of requests to be made and impacted the performance in POS. |
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New price rule: is added. Mix 25: "% discount on the most expensive item" can be used to create an offer for members which provides a percentage discount on the most expensive item on the receipt.
Improvements
Modules | Description |
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Member Campaigns | Improvements to mix 25 and 27 (TFS: 185264) The Red stars, which indicates mandatory field, is removed when creating price rule from mix 25. There are no mandatory fields for this price rule, as it can be defined in a campaign. Some additional improvements were made in CampaignService to ensure POS receives the necessary mix information. |
Member segmentation | Performance improvement (TFS: 184660) The export of segments to MailChimp has been refactored. It is possible to export significantly more members faster than before. The export previously struggled around 60k members, this is no longer an issue. The export is able to handle more than 1 million members. Note: Performance may vary based on server capacity and performance at the time of export. Required configuration: Upgrade MailChimpIntegration 2.5.0. The package can be found at: \\nas_install\LRS\Lindbak Integrations\3.0\MailChimp Integration\For Chain Web 2.9.280 |
Member Tag | Hide 'MostUsedStore' Tags (TFS: 186493) The 'MostUSedStore' tag category is hidden from Members Tags grid in Chain Web . |