CustomerService
Member statistics dashboard: Loyalty program access support
(RTL-5840)
The drop down list in the filter section is only visible if the user has access to multiple loyalty programs.
If the drop down list is visible it only contains the loyalty programs the user has access too. Loyalty program access is based on store access in User management.
Improvements
Header | Description |
|---|---|
| Member identities: Remove the status field (RTL-5960) | The status column is removed from the Member Identities grid. Only active members are shown in the grid. |
Member statistics dashboard: Loyalty program support
(RTL-5776)
Support for loyalty programs has been added to the Dashboard.
For the time being all users with access to the dashboard has access to all loyalty programs
Member card view
(RTL-5731)
A new view for displaying member cards has been added to the Loyalty module.
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Member statistics dashboard: Rework of the Subscriptions section
(RTL-5722)
A third graph was added to improve readability. Percentage of member total was also added to all three graphs
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Also a new Import contract was added and the old one was removed from Swagger. We will still support the old contract, but it was renamed from MemberIdentity to Identity.Import since it includes both members and customers.
Improvements
Header | Description |
|---|---|
Member identities view times out (RTL-5244) | Performance has been improved |
Deleted Association in CW (on-premise) does not sync to Cloud (RTL-5560) | Deleted associations are correctly removed from member identity in customer service. |
Values in LinkedAssociationsID in MemberService are deleted on update from CustomerService (RTL-5357) | Updates from CustomerService no longer delete Associations that shouldn't be deleted |
Merge timeouts causes Integration Platform to abort and stop the jobs (RTL-5762) | Merging exception of BusinessCustomerMerger and CustomerGroupMerger does not abort job but is handled gracefully with failed batch and error message in staging. Failed merging batches are retried when caused by timeout. |
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There was added a new view in Chain Web where business customers are listed.
Improvements
Header | Description |
|---|---|
Member identities is not scrollable for mobile screen (RTL-5535) | The Member Identities view is scrollable in mobile mode, and the fields in the grid are evenly spaced. |
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Tenant config for MemberInfoServer: The IdentityDataProvider parameter determines which provider to use for getting and setting identity/member/customer data in the API. The default provider is "Hybrid," which uses the MemberService as the master for members and stores a copy of members in the database. The provider "Standalone" fetches and stores everything in the database.
Improvements
Header | Description |
|---|---|
Missing association name from MemberService(on-prem)(RTL-5440) | When returning identity from MemberService ExternalNumber is passed as default association name. |
Remove loyaltyprogram from membership (RTL-5320) | LoyaltyProgramNumber was removed from MemberIdentity. |
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The new Loyalty icon has been implemented and applied for the loyalty main menu entry and the old loyalty icon is applied for the customer main menu entry.
Improvements
Header | Description |
|---|---|
| Remove dependence to Organization number (RTL-5112) | An organization number is not required when creating a member in MemberInfoService. It is possible to have no value in this field: NULL. |
| Member Identities View Missing Members (RTL-5042) | All members are displayed in the member grid, and it is possible to filter on them. |
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There was added a new view in Chain Web where member identities are listed.
Improvements
Header | Description |
|---|---|
| Fetching LpMember with no existing loyalty program (RTL-4525) | Loyalty program number is validated when calling MIS API GetMemberIdentity.
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| Timeout do not cause FlatBatchJson to retry (RTL-4851) | Upon page validation exception batch lines are marked as failed (and ready for retry), and not as processed ok. |
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It is possible to add an association without an uploaded logo.
Thus associations without ImageURL are synchronized correctly to the cloud and are available on the webshop without a logo.
Improvements
Header | Description |
|---|---|
| MemberIdentityMerger aborted as a deadlock victim (RTL-4262) | Deadlock during merging of data does not abort MemberIdentityMerger. Deadlocked merging data is marked as faulted and retried on another run |
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