Adding Bonus as Reward Breaks the Campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Missing Tabs When Creating an External Member Campaign (RTL-6264)

All tabs are available in external member campaigns. The correct offer type is shown in the campaign summary.

Member Activities not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

Timeout when browsing offer coupons (RTL-5785)

Two columns (first and last name) have been removed from coupon grid in campaign offer in order to reduce time of server response.

Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Member Activities Not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

Make Offer Available as soon as Possible Including First Purchase Checkbox (RTL-5852)

The 'Make offer available as soon as possible including first purchase.' checkbox registers every click and is represented in the First Distribution step correctly. 

Recalculate Member Segment when Campaign is Active (RTL-5699)

It is possible to recalculate the member segment in an event-driven campaign when the campaign is in 'Active' mode. The Recalculate button is not disabled when the campaign is 'Active'.

Duplicate new member first sale coupon (RTL-5678)

AutomatedCampaignJob handles duplicate coupons created by MemberEventHandler or AutomatedCampaign job for Event-Driven Campaigns with target group New Members and 'Make offer available as soon as possible including first purchase' checked. An older duplicate coupon is removed the next time an Automated Campaign job run for that campaign.

Update API for Facebook Integration (RTL-5345)

The updated API for Facebook Integration allows to:

•  Export segment to Facebook's custom audience in an ads account.
•  Remove invalid members (end membership/opt-out from data analysis) from Facebook's custom audience in an ads account.

ResponseImport null reference when fetching activities (RTL-5614)

Null values returned by MailChimp are now handled by ResponseImportJob. This prevents the error: "Value cannot be null".

Missing Translation of 'send test sms' Dialog (RTL-4867)

The header and body of the 'Send test sms' dialog has the correct text in EN , NO and SE for all campaign types.

A/B Testing remove dependence to offer (RTL-5077)

It is possible to test metrics that don't depend on an offer without having to define the offer. If an offer is not defined, the winning criteria that depend on sales metrics are not shown in the winning criteria selection.  

When creating a new event-driven campaign and choosing the option "Selected stores", it is not possible to proceed without selecting stores. The "Create" button is greyed out.

Translations of the age validation message (RTL-4549)

The age validation message is correctly translated into English, Norwegian, and Swedish.

Failing AutomatedCampaign Job in Demo Environment (RTL-5830)

When a StampCard campaign with an AutomatedCampaign target group is created the AutomatedCampaignJob handles the responsibility to create empty stamp cards for members preventing the TransactionCollector job to create duplicates of empty stamp cards for members.

Support for multiple distribution channels on split criteria (RTL-4288)

It is possible to set both e-mail and SMS as distribution channels for a split criteria in an event-driven campaign.

Not possible to open member details view (RTL-4818)

Member details load without error even if the member has a Bonus reward and did not approve member terms

Add new stores to an active Stamp Card Campaign (RTL-4554)

It is possible to choose which stores the campaign should be available in when creating it, and it is possible to add newly configured stores to an ongoing Stamp Card campaign.

Illegal Characters in MemberExport (RTL-4561)

Member Export does not fail due to illegal XML characters in member data.
That means, If export data contains characters not supported by XML, they are removed and the export completes successfully.  

Campaign status after editing active campaign period (RTL-4452)

Editing planned campaign and setting its valid date to past (or current) date will change the campaign status to Active.

Editing active campaign and setting its valid date to future one will change the campaign status to Planned.

Mailchimp - improve dependency management (RTL-5116)

Dependency management has been improved, which should decrees use of resources by the package.

Mailchimp - remove legacy message lock renew ((RTL-5078)

MailChimp is using built-in Integration Platform mechanism for  renewing service bus message lock.

Domain validation false positives (RTL-4975)

When there is a domain validation issue a warning is logged(not error) and the validation does not fail. 

SyncSubscriptionsToMailChimpJob is completed when an invalid email is in the list (RTL-4840)

SyncSubscriptionsToMailChimpJob is completed successfully when an invalid email is in the list. The job log contains information about why the email address is invalid, but the job does not fail. 

"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.

Activate the campaign when past dates are set (RTL-4644)

It is not possible to activate campaigns with a start date in the past. If a draft has been created and the date is in the past, it will automatically change to today's date if one tries to activate it. A warning is shown in the campaign summary when this happens to alert the user. 

Last sale store (RTL-4967)

The last sale store is imported into Lindbak Retail using the SaleImport job (ReportingIntegration package).

Reduce Batch Size in each request from 1999 to 1500 (RTL-4631)

The batch size of data export to APSIS using the Member Export logic were reduced from 1999 to 1500.

Standard campaign -  Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign. 

Appropriate error message when member segmentation permission is missing (RTL-4436)

A descriptive  error message is shown if a user tries to open Campaign details when missing the necessary role 

Error message content:

• EN: Missing user role: Access to member segments view is required.
• NO: Manglende brukerroller: Tilgang til skjermbildet medlemssegment er påkrevd.
• SE: Saknad användarroll: Det krävs tillåtelse för att visa medlemssegment.

Standard campaign -  Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign. 

It is possible to edit split criteria when campaign is not in draft state (RTL-4277)

Split Criteria is only editable in draft mode or draft state. 

Discard changes window (RTL-3886)

Discard changes window is now working properly.
Clicking on the buttons ('Yes', 'No' and 'X') has the expected results:

• The Discard changes window is only shown when changes has been made to the form and another distribution is selected.
• When selecting 'yes' the changes are discarded.
• When selecting 'No' or 'X' the dialog box closes.

Mailchimp ServiceAgent - version with logging (RTL-4184)

MailChimp API logs its actions. 

Email Validator (RTL-3911)

• MailChimp integration detects invalid emails and marks them as invalid in Member Service.
• In case of an invalid email, SyncSubcriptionToMailChimp doesn't throw exception nor create a dead-letter. 

Two offers in one campaign (RTL-4276)

It is not possible to add two offers to a standard campaign.

Mix 28 - reuse on same receipt marked required (RTL-4817)

Reuse on same receipt - Defined number is required when setting offer type. The customer is not allowed to set up the campaign and the status is "Incomplete" until the value is set.

• Reuse on same receipt -  Defined number is marked as required in mix 28.
• The border of the "Defined number" field turns red when you try to save without a value entered.

"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.

Update Email Validator in apsis Integration Package (RTL-4189)

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.

Selected tab display (RTL-3838)

After saving for the first time during creation of a new campaign offer, the currently selected tab is correctly displayed.

Displaying the coupon layout image (RTL-3837)

Added image in the Coupon Layout tab should be displayed after saving for the first time. 

Import external member coupons (RTL-3934)

External member coupons can be imported into EG system using FileService. Imported external member coupons can be used in EG POS.

CouponService.Import.ExternalMemberCoupon is available in CouponService swagger using new doc tool.

Customer Journey user interface - bonus reward (RTL-3895)

• It is not possible to edit bonus check/bonus reward in active campaign.
• Offer grid is not visible when there are no offers and the campaign is active.

Switching between steps (RTL-3867)

There are no longer generated any errors when changing quickly between steps in the Customer Journey tab.

Customer Journey user interface (RTL-3812)

After coming back to the Customer Journey tab, Stop Campaign and Edit Campaign buttons are not visible with distribution criteria opened.

Campaign template in MailChimp with an added target group (RTL-4283)

• It is not possible to select a campaign from MailChimp containing a segment as a distribution template.
• A message informing that segmentation is already added to this template is displayed.

Add support for Double Opt-in Re-subscribing in Mailchimp (RTL-2878)

Members can now be re-subscribed in MailChimp when double opt-in is required.

Misalignment of fields and text (RTL-3845)

All elements in 'Create a New Member' view have consistent alignment.

Confirmations in campaign summary (RTL-3914)

Confirmations in campaign summary are always uncheck for reopening activation window.

Editing availability (RTL-3817)

Selected stores are preselected during editing of already created campaign. 

Welcome coupon (RTL-3759)

A coupon is generated by the MemberEventsHandler job after the new member has fully registered for membership. The welcome coupon is available immediately.

Voyado coupons (RTL-4272)

Voyado coupons are correctly imported with and empty expiration date.

Update Email Validator in Apsis Integration Package (RTL-4189) 

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.

Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.

Process target group before email send out (RTL-2079)

For standard campaign selected segment for target group is processed before the email send out - immediately after activating standard campaign. 

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

Campaign details (RTL-4111)

Event-driven campaigns displayed in member details correctly link to event-driven campaign user interface in Chain Web.

MailChimp Integration

Decimals in expiring loyalty amount (RTL-3984)

MemberExport job (from MailChimp Integration package) export bonus amount after rounding with two decimal places.

Member Campaign

Editing Message in SMS Distribution (RTL-3811)

The message editor is blocked when the SMS distribution edition is unavailable.

Using Operator All in member segmentation (RTL-3418)

Segmentation containing 'All' operator is processed without exceptions when used in an Event-driven campaign.

Member Segmentation

Recalculate shows number from previous used segment (RTL-2971)

Initial segmentation count is set to count from DB when switching between segmentation and AutomaticallyRefreshSegmentation = false. Moreover, after switching segment to another and selecting 'recalculate' number do not display (for short time) previous number.

StampCardService

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

Distribution send time (RTL-4112)

Distribution send time is updated with the current time after the segmentation sales filter is updated.

The send time in first distribution summary changes when switching between first criteria and distribution tab (RTL-4113)

• The distribution send time in the 'First Distribution' summary remains the same as the one set in the 'Distribution Time' section. 
• Switching between the 'First Criteria' and 'First Distribution' steps does not influence the distribution send time summary in the 'First Distribution' step. 

Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

SyncSubscriptionsToApsis: Queued status cannot be null (RTL-3365)

Queued status errors are handled by ApsisIntegration internally without faulting jobs in LIP.

Export customers and associations (RTL-1744)

• Option for exporting associations only has been added to customer export.
• Association related data is exported with customer export.

Return ExternalCouponNumber with coupons (RTL-3890)

External coupon number is returned with coupon from BackOfficeService.

Drop-down list of items

After selecting the item list or item group list and clicking anywhere, the drop-down list is not displayed.

Save page when adding offer (RTL-3400)

Active tab in campaign offer is persisted over saving new offer.

Open/close steps - input navigation (RTL-3856)

• It is possible to navigate using keyboard arrows between existing distributions and split steps in the customer journey tab.
• It is possible to close a step by clicking on the background or by opening another step.

When editing a step while selecting or editing an option, the keyboard arrows allow you to navigate between the selections. To navigate between steps, click anywhere in an empty space in the step editing window.

Navigation between steps in an event-driven campaign (RTL-3392)

1. It is possible to navigate between existing distribution and split steps in the customer journey tab using keyboard arrows:

• Click left/right arrows keys to switch between steps previous/next step and up/down arrows to switch between yes/no splits.
• If no step is available to the right, then keyboard navigation just closes the step.
• It is possible to go back to the split step from yes/no step by using left arrow.

2. It is possible to close step by clicking on the background or by opening another step.

3. If changes were made to a given step and navigation occurs then an unsaved changes warning is displayed.

Automated Campaigns : Handle distribution limits processing without distribution (RTL-4034)

Add support for handling distribution limits processing without distribution.

Retry failed timeouts (RTL-3653)

Failed requests between integration package and Mailchimp due to timeout are handled using retries.

Use ColorCode from Sale in Member Segmentation (RTL-3791)

It is possible to create a member campaign with member segmentation on sales using color codes as a target group. The color code is also displayed in the filter in order to distinguish between colors within the same color name.

Filter distribution channels by priority/limit (RTL-3406)

AutomatedCampaign job from LoyaltyCampaign package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field.

Event-driven Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages.

Edit buttons (RTL-3391)

Edit buttons are hidden when not active in event-driven campaign details view.

Copy existing segmentation in spilt criteria (RTL-3360)

• Copy existing segmentation can be used in split to attach segmentation.

• It is not possible to confirm split criteria until segmentation is copied (when copying segmentation).

Not well handled 'Only Follow-Up' status in first distribution step (RTL-3344)

The 'Only Follow-Up' status is calculated correctly in the first distribution step of the Event-Driven campaign.
That means, the Event-Driven campaigns are properly processed and have the possibility to delay and sent the distribution that is planned after the campaign period is finished.

Campaign Status - Only follow-up (RTL-3342)

The 'Only Follow-Up' campaign status is displayed without additional text.
The additional text is shown below as a message to the user. 

Slow Loading of Distribution Step (RTL-3002)

The distribution step with tens of thousands of distribution channels attached is being loaded within 3 seconds.

Jobs don't create subscriptions (RTL-1669)

• BonusVoucherDistribution jobs are creating service subscriptions if missing.
• BonusVoucherDistribution jobs throw an exception if they couldn't start listening to the Service Bus.

Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.

Unnecessary pop-up 'Current Form Has Unsaved Changes' When Opening the Offer in an Event-Driven Campaign (RTL-2911)

When opening a campaign offer within an active event-driven campaign the unnecessary pop-up 'Current form has unsaved changes' is not being displayed when there is no editing action in the Distribution setting before selecting and being redirected to the offer section.

Campaign availability modal (RTL-2746)

• "All stores" is the default campaign availability option.
• After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

Control group stats (RTL-3646)

Control group sales details are correctly displayed for a standard campaign when using the control group.

Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.

Weekly distribution limit (RTL-2941)

It is possible to configure limit of send-outs per each loyalty program.

Campaign availability modal (RTL-2746)

• "All stores" is the default campaign availability option.
• After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

Change of Campaign Period Should Default from Date and to Date time correctly (RTL-2754)

Change of campaign period should default to Date time correctly:

• Change of from date that it is after to date default to date time to 23:59:59.
• Change of to date that it is before from date default from date time to 00:00:00

All member coupons in coupon service (RTL-2844)

For campaign which target group is 'all members' all coupons are generated immediately after creating the campaign. 

Generic error is shown when member service returns status 610 (email already exists) (RTL-2014)

In case of adding new member for email which already exists as web userID of another member user get properly message on the web page. 

Status 610 is descripted properly in the message in Event Viewer.

Mix 44 is not validated correctly (RTL-2747)

It is now possible to active standard member campaign with campaign offer using mix 44.

Counter for all members in the Member Campaigns (RTL-2899)

All members counter correctly shows count of all members in given loyalty.

BackOfficeImport (RTL-2926)

Fixes issue with occasional problem with deleting member from Chain Web when synchronizing member data from MemberService.

Required configuration: BackOfficeImport Integration Package 1.1.2.

Change of offer period should default to Date time correctly (RTL-2634)

Change of from date that it is after to date default to date time to 23:59:59.
Change of to date that it is before from date default from date time to 00:00:00.

Member improvements (RTL-251)

Synchronization time for 1 000 000 members to Retail database from Loyalty database has been significantly reduced.

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mixtypes is added.

Retry executing segmentation in campaigns (RTL-2393)

In case of segmentation execution failure (Segmentation API), the automated campaign job will retry execution after 4, 16 and 64 seconds. This retry will improve the general stability of processing member campaigns.

Performance improvements (RTL-2593)

Loading campaign details/campaign offer/member details take less than 5 sec for long running campaigns with large number of distributions. 

Missing Descriptions and Their Translations in Some Exiting Mixtypes (RTL-2543)

Descriptions (and their NO and SE translations) were added to 1002, 26, 27, 25 and 1003 Mixtypes.

Missing description and translations in mix types (RTL-2543)

Missing descriptions and translations for mix type 1002, 26, 27, and 1003 is added. 

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mix types is added.

Fixed date format (RTC-9147)

Added hidden parameter pLimit for limit of parameters displayed. Default 20.

Selected strores numbers displayed up to limit set in parameter pLimit, then added '...'.

Add price rule to mix type 44 to member campaigns

User can create discount on items without other mix discount 'Mix no.44' in price rules section. It is possible to set percentage value of discount and create coupons that provide this discount in the specified campaign. 

Mailchimp campaigns are not visible in template list (RTL-2960)

All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list.

Handle race issue (RTL-2225)

MemberCustomEventHandler job now is trying to lookup for the member in the Retail database 5 times every one minute and if member is not found in the Retail database, then the corresponding message is returned in LIP logs. 

MailChimp Integration

Improve SegmentExport Performance (RTL-1960)

The performance of SegmentExportJob that exports Member Segments to MailChimp was improved. Now It takes around 30 minutes for SegmentExportJob to export to Mailchimp a Member Segment that contains around 200 000 members.

Requirement:

MailChimp Integration 2.5.7 

Improve user friendliness (RTL-164)

Selecting "Has accepted member terms" radio button in the Split Criteria is now possible when the "Member that have not accepted member terms" for "All member that match criteria" or "Members who have not accepted member terms and were created more than X days ago" option is selected in First Criteria of Customer Journey.

"Activating" member campaign not possible to stop (RTL-2009)

It is possible to stop standard campaign when campaign has "Activating" status by using Stop Campaign button. 

This means after stopping standard member campaign that has "Activating" status and activation is not ongoing such campaign is being transitioned into "Draft" status and possible to activate once again. However when standard member campaign that has activating status is being stopped at the time of its exact activation such campaign is being transitioned into "Cancelled" status and not possible to activate once again.

Skip matching empty associations (RTL-2233)

When a new member was created, the synchronization from Loyalty to Retail Database was failing. This have been corrected 

Required configuration:

BackOfficeImport Integration 1.0.6

Shift Balance

Expected values on tenders while doing edit balance operation (RTC-14602)

The proper expected values for tenders are displayed while editing shift balance or new cashier balance registration.
One label "Counted" has been renamed to "To bank" in shift balance creation process in register bag step for a better user experience.