Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Area

Description

Event-Driven Campaign 

Adding Bonus as Reward Breaks the Campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Member campaigns


Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.


Missing Tabs When Creating an External Member Campaign (RTL-6264)

All tabs are available in external member campaigns. The correct offer type is shown in the campaign summary.

Member details

Member Activities not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

Campaign offer

Timeout when browsing offer coupons (RTL-5785)

Two columns (first and last name) have been removed from coupon grid in campaign offer in order to reduce time of server response.


...

Loyalty v. 2.10.245 

Document status: 

Status
colourGreen
titlereleased
 

Date:  

Version Requirements is located on the menu to the left.

Improvements

AreaDescription
External campaign

Edit mode for Stores was added to the external campaigns viability (RTC-30714

  • It is possible to add stores to an ongoing External campaign as well as remove them.
  • It is not possible to edit "Valid from" and "Valid to" to an ongoing External campaign.
  • It is possible to use coupons in newly added stores.
Event-Driven campaign

Adding Bonus as Reward Breaks the Campaign Setup (RTL-6292)

Adding a bonus reward does not break the event-driven campaign setup. The defined bonus reward is reflected on the distribution dashboard and is possible to edit or delete.

Mailchimp integration

SyncsubscriptionFromMailchimp runs for very long time (RTL-5615)

SyncSubscriptionsFromMailChimp job process data without timeout. SegmentExport job is able to process over 300 000 members without timeout.

...

Loyalty v. 2.10.244

Document status: 

Status
colourGreen
titlereleased

...

Version Requirements is located on the menu to the left.

Improvements

AreaDescription
Member campaigns


Target and control groups (RTC-32542)

The procedure reporting.usp_GetMemberGroups that imports member group data into Reporting has been altered to correctly fetch all member groups from Retail database.

Member details

Member Activities Not Translated in Edge (RTL-5807)

The activity column in Member Details is shown in the language that is picked in Account Chain Web Settings.

...

Version Requirements is located on the menu to the left.

Improvements

AreaDescription
Event-driven campaign

Make Offer Available as soon as Possible Including First Purchase Checkbox (RTL-5852)

The 'Make offer available as soon as possible including first purchase.' checkbox registers every click and is represented in the First Distribution step correctly. 


Recalculate Member Segment when Campaign is Active (RTL-5699)

It is possible to recalculate the member segment in an event-driven campaign when the campaign is in 'Active' mode. The Recalculate button is not disabled when the campaign is 'Active'.


Duplicate new member first sale coupon (RTL-5678)

AutomatedCampaignJob handles duplicate coupons created by MemberEventHandler or AutomatedCampaign job for Event-Driven Campaigns with target group New Members and 'Make offer available as soon as possible including first purchase' checked. An older duplicate coupon is removed the next time an Automated Campaign job run for that campaign.

Facebook integration

Update API for Facebook Integration (RTL-5345)

The updated API for Facebook Integration allows to:

  •  Export segment to Facebook's custom audience in an ads account.
  •  Remove invalid members (end membership/opt-out from data analysis) from Facebook's custom audience in an ads account.
MailChimp

ResponseImport null reference when fetching activities (RTL-5614)

Null values returned by MailChimp are now handled by ResponseImportJob. This prevents the error: "Value cannot be null".

Member campaign

Missing Translation of 'send test sms' Dialog (RTL-4867)

The header and body of the 'Send test sms' dialog has the correct text in EN , NO and SE for all campaign types.


A/B Testing remove dependence to offer (RTL-5077)

It is possible to test metrics that don't depend on an offer without having to define the offer. If an offer is not defined, the winning criteria that depend on sales metrics are not shown in the winning criteria selection.  

...

In this case member who meets the conditions of first campaign (event-driven) will be added as reward to stamp card campaign.

Improvements

Module

Description

Apsis integration

Populate new demographic field "MostUsedStoreName" in Apsis with store name connected to MemberTagMostUsedStore (RTL-5349)

The demographic field "MostUsedStoreName" is exported to Apsis. Field stays empty if tag is not connected to member. 

Automated campaign

Processing of MemberCustomEventHandler (RTL-4048)

  • Multiple segments are not created in the newly activated campaign.
  • MemberCustomEventHandler job handles parallel processing. 
  • Multiple segments are only created for the first request for a given campaign when requests are processed at the same time.
External campaign

New members should get a discount in their first purchase (RTL-5509)

Target group in external campaign has been extended by second option 'New member including first purchase'. With this option the campaign will target only new members created in POS who made their first purchase. For 'External source' the campaign will work as previously - the target group will come from external service. 

Event-driven campaign

Availability in selected stores (RTL-4536)

When creating a new event-driven campaign and choosing the option "Selected stores", it is not possible to proceed without selecting stores. The "Create" button is greyed out.

MailChimp

SegmentExportJob execution when plain text template is missing (RTL-5508)

Mailchimp integration triggers campaign without plain text version of template.

Members

Completed campaigns visible in member details (RTL-5262)

Completed campaigns are only visible in member details if the member still has active coupons connected to it. 


Translations of the age validation message (RTL-4549)

The age validation message is correctly translated into English, Norwegian, and Swedish.

Member campaign

Reporting Export: Automated Campaign Target Type (RTL-5798)

The Stored Procedure reporting.usp_GetActiveCampaigns_v6 does not mark the campaign with AutomatedCampaign target type as non 'AllMembers' campaign. As a result, the RT-Job in reporting does not fail due to receiving a member segment for a campaign that is understood by export procedure to be an 'AllMember' campaign.


Failing AutomatedCampaign Job in Demo Environment (RTL-5830)

When a StampCard campaign with an AutomatedCampaign target group is created the AutomatedCampaignJob handles the responsibility to create empty stamp cards for members preventing the TransactionCollector job to create duplicates of empty stamp cards for members.

Member segmentation

Segment on Bonus Rollouts - Too Long Name (RTL-5191)

Long names of Bonus roll-outs are trimmed and do not exceed 40 characters when being passed to Bridge.

Reporting Integration

MemberTagMostUsedStore job improvements (RTL-5273)

  • MemberTagMostUsedStore job batches processing of member data.
  • MemberTagMostUsedStore processes 1M members within 1h.

...

Version Requirements is located on the menu to the left.

Improvements

Module

Description

Apsis integration

Apsis - Synchronizing opt-outs (RTL-5179)

Improved mechanism for synchronizing to avoid skipping opt-outs marked in APSIS.

Dashboard

All members dashboard count (RTL-4890)

Member count in the dashboard is based on the actual number of members in the target group when the campaign is for all members.

Event-driven campaign 

Duplicate information in the activation summary (RTL-4870)

Information about not defined required elements is not duplicated.



Support for multiple distribution channels on split criteria (RTL-4288)

It is possible to set both e-mail and SMS as distribution channels for a split criteria in an event-driven campaign.

MailChimp integration

SyncSubcriptionsToMailChimp - Reliability fix (RTL-5410)

MailChimp package is no longer causing integration platform crash when handling exceptions.

Members

Member details view (RTL-5252)

After creating a new member in Chain Web member details view load straight away.


Not possible to open member details view (RTL-4818)

Member details load without error even if the member has a Bonus reward and did not approve member terms

Member campaign

SMS message incorrectly displayed for active campaign (RTL-5292)

Variables in SMS message editor for active campaign are displayed correctly.

Member segment

Segment on coupons and campaign (RTL-4423)

It is possible to filter on coupon status and the campaign where coupons were generated:
Coupon ->  Campaign -> InList -> List of campaigns with coupons.

An info box was added next to the "Received Campaign" filter with the text:

  • EN: "Members who have received distribution"
  • NO: "Medlemmer som har mottatt en distribusjon"
  • SE: "Medlemmar som har mottagit en distribution"
Stamp card

Member Management - Stamp cards (RTL-5297)

Stamp card campaign names are correctly displayed in member details.


Add new stores to an active Stamp Card Campaign (RTL-4554)

It is possible to choose which stores the campaign should be available in when creating it, and it is possible to add newly configured stores to an ongoing Stamp Card campaign.

...

Version Requirements is located on the menu to the left.

Improvements

Module

Description

Apsis integration

Populate new demographic field "MostUsedStoreName" in Apsis with store name connected to MemberTagMostUsedStore (RTL-5349)

The demographic field "MostUsedStoreName" is exported to Apsis. Field stays empty if tag is not connected to member. 

Members

Completed campaigns visible in member details (RTL-5262)

Completed campaigns are only visible in member details if the member still has active coupons connected to it. 

...

Version Requirements is located on the menu to the left.

Improvements

Module

Description

Members

Member details view (RTL-5252)

After creating a new member in Chain Web member details view load straight away.

Member campaign

SMS message incorrectly displayed for active campaign (RTL-5292)

Variables in SMS message editor for active campaign are displayed correctly.

...

Version Requirements is located on the menu to the left.

Improvements

Module

Description

Apsis integration

Apsis - Synchronizing opt-outs (RTL-5179)

Improved mechanism for synchronizing to avoid skipping opt-outs marked in APSIS.

MailChimp

SyncSubscriptionsFromMailchimp job synchronizes status changes from MailChimp without errors (RTL-4863)

  • Subscription data is successfully synchronized from Mailchimp
  • Execution details of synchronization are saved to the database

...

  • There is a list of dates to choose from when choosing: "Members with birthday today" and "In list"/''Not in list''
  • The age range has an increment of 5 and has the range: 10 - 110.

Improvements

Module

Description

Apsis integration

Sale data in member export (RTL-4907)

Export to Apsis contains:

  • Date and time of most recent purchase/receipt.
  • Store number where the most recent purchase took place.
  • Store Name where the most recent purchase took place.

If members are new or there are no data connected to their last purchase the fields are blank in the export.


Illegal Characters in MemberExport (RTL-4561)

Member Export does not fail due to illegal XML characters in member data.
That means, If export data contains characters not supported by XML, they are removed and the export completes successfully.  

Bonus in Chain Web

Wrong Translations (RTL-3787)

The correct Norwegian translation has been implemented for the Bonus Amount section in Chain Web.

Campaign offer

Mix 28 - reuse on same receipt marked required (RTL-4817)

Reuse on same receipt - Defined number is required when setting offer type. The customer is not allowed to set up the campaign and the status is "Incomplete" until the value is set.

  • Reuse on same receipt -  Defined number is marked as required in mix 28.
  • The border of the Defined number field turns red when you try to save without a value entered.
Event-driven campaign

Activating  event-driven campaign with dates in the past is not allowed (RTL-4642)

  • Activating a campaign with a "valid from" date in the past is not possible.
  • The "valid from" date of a campaign in draft mode changes to today's date when clicking "Activate" and today's date is shown as the "valid from" date in the campaign summary.
  • Editing a campaign, setting valid from date to date in the past is not allowed.
  • The user needs to check a check box that states that the campaign period is correct.


Campaign status after editing active campaign period (RTL-4452)

Editing planned campaign and setting its valid date to past (or current) date will change the campaign status to Active.

Editing active campaign and setting its valid date to future one will change the campaign status to Planned.

Mailchimp integration

Mailchimp - Improve log/create member management (RTL-5125)

Log management has been improved, which should improve use of resources by the package.

Introduced alternative way of creating members for specific scenarios.


Mailchimp - improve dependency management (RTL-5116)

Dependency management has been improved, which should decrees use of resources by the package.


Mailchimp - remove legacy message lock renew ((RTL-5078)

MailChimp is using built-in Integration Platform mechanism for  renewing service bus message lock.


Domain validation false positives (RTL-4975)

When there is a domain validation issue a warning is logged(not error) and the validation does not fail. 


SyncSubscriptionsToMailChimpJob is completed when an invalid email is in the list (RTL-4840)

SyncSubscriptionsToMailChimpJob is completed successfully when an invalid email is in the list. The job log contains information about why the email address is invalid, but the job does not fail. 

Member campaign

Missing Translation in Test Groups in AB Testing (RTL-5031)

Translations have been added to the test group in AB Testing when the distribution channel = SMS. 


"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.


Activate the campaign when past dates are set (RTL-4644)

It is not possible to activate campaigns with a start date in the past. If a draft has been created and the date is in the past, it will automatically change to today's date if one tries to activate it. A warning is shown in the campaign summary when this happens to alert the user. 

Member segmentation

Sales Fields in Excel Export in Member Segmentation (RTL-4965)

New fields:

  • Last purchase date
  • Last purchase store number
  • Last purchase store name

These fields were added to the export of members' segments to Excel. That means data on the last purchase of the member is correctly exported and presented in the excel file. The new fields are empty when there is no data related to the last purchase. 


Last sale store (RTL-4967)

The last sale store is imported into Lindbak Retail using the SaleImport job (ReportingIntegration package).

Member tags

Make changes to demographic field Store manager (RTL-4908)

Added a new parameter "UseStoreManagerFromTag" which defines how the store manager name will be fetched. 

  • If UseStoreManagerFromTag = false - the existing logic for fetching store manager name will be used. StoreGroupId of store manager's store will be matched against HomeStoreGroupId of the member profile. This is the default value.
  • If UseStoreManagerFromTag = true - The store manager name corresponds with the store linked to MemberTagMostUsedStore

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Apsis integration

MemberExport fails due to database timeout (RTL-4677)

Apsis MemberExport does not timeout on normal export running every 20 minutes.


Reduce Batch Size in each request from 1999 to 1500 (RTL-4631)

The batch size of data export to APSIS using the Member Export logic were reduced from 1999 to 1500.

Bonus Voucher distribution

Member has not received Welcome Voucher (RTL-3826)

  • WelcomeVoucherJob is retried when member is not found in Retail DB.
  • WelcomeVoucherJob is retried 10 times.
  • Time between WelcomeVoucherJob retries is 1 minute.
Event-driven campaign 

Distribution priority change (RTL-4706)

When changing the distribution priority and confirming the changes the new value is correctly displayed in the user interface. 

MailChimp integration

MailChimp settings (RTL-4788)

Initialization of MalChimp settings have been improved.

Member campaign

Visibility of offers in member dashboard after completing the campaign (RTL-4569)

Offers are visible in the member dashboard if members have valid coupons for that offer.


Standard campaign -  Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign. 


Appropriate error message when member segmentation permission is missing (RTL-4436)

A descriptive  error message is shown if a user tries to open Campaign details when missing the necessary role 

Error message content:

  • EN: Missing user role: Access to member segments view is required.
  • NO: Manglende brukerroller: Tilgang til skjermbildet medlemssegment er påkrevd.
  • SE: Saknad användarroll: Det krävs tillåtelse för att visa medlemssegment.

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Member campaign

Visibility of offers in member dashboard after completing the campaign (RTL-4569)

Offers are visible in the member dashboard if members have valid coupons for that offer.


Standard campaign -  Coupons are not available even when expire coupons is not checked (RTL-4568)

When the new option for expiring coupons is not checked the coupons are available for use until the expiration date configured in the campaign. 

...

It is possible to use lowercase and wildcard * as suffix when searching for segments and it is possible to search for any available segment longer than 2 characters. The created date is also fully visible. 

Improvements

ModuleDescription
Apsis Integration

Improve campaign distribution resiliency (RTL-4451)

Campaign distribution will retry communicating with APSIS if any connection issue occur.

Campaign Offer

Removing required elements of an offer (RTL-3972)

For an active campaign it is no longer possible to remove required elements when edit mode is turned on. All elements must be completed to activate changes:


Event-driven Campaigns

Update description in customer journey preferences window (RTL-4535)

Customer journey preferences have the correct English description.


It is possible to edit split criteria when campaign is not in draft state (RTL-4277)

Split Criteria is only editable in draft mode or draft state. 

External Campaign

Defined number of coupons in Member campaign does not work (RTL-4449)

Max use count, which determines the maximum allowed uses of coupon, is imported when the offer is created. 

Member Campaigns

Date of Availability and Distribution (RTL-3978)

  • If the distribution date is outside of the campaign period when editing a campaign, the distribution date is set to the campaigns "valid from" date. 
  • If the distribution date is changed a warning is displayed when activating the campaign.
  • If the distribution time is outside the campaign period a warning is shown when activating the campaign. 
  • The warnings are shown both in "Activation summary" for campaigns in "draft mode" and when clicking activate from "Edit mode".


Discard changes window (RTL-3886)

Discard changes window is now working properly.
Clicking on the buttons ('Yes', 'No' and 'X') has the expected results:

  • The Discard changes window is only shown when changes has been made to the form and another distribution is selected.
  • When selecting 'yes' the changes are discarded.
  • When selecting 'No' or 'X' the dialog box closes.
MailChimp Integration

Faulted segment ExportJob and mail distribution (RTL-4256)

The SegmentExportJob for Mailchimp Integration does not fail when processing more than 200 000 members.


Mailchimp ServiceAgent - version with logging (RTL-4184)

MailChimp API logs its actions. 


Email Validator (RTL-3911)

  • MailChimp integration detects invalid emails and marks them as invalid in Member Service.
  • In case of an invalid email, SyncSubcriptionToMailChimp doesn't throw exception nor create a dead-letter. 
Member Management 

Campaign Offers Include different Loyalty program (RTL-4323)

The member profile contains information about offers for standard campaigns that comes from the same loyalty program as the member. It is no longer possible to receive an offer from a different loyalty program.

Member Segmentation

Tag category with "All" operator (RTL-4315)

The 'All' operator for the category "tag" returns only members within the given tag category.

Standard Campaign

Distribution template (RTL-4380)

The list of available templates are from the campaign's loyalty program. It is not possible to select a distribution template from another loyalty program.


Two offers in one campaign (RTL-4276)

It is not possible to add two offers to a standard campaign.

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Campaign offer

Mix 28 - reuse on same receipt marked required (RTL-4817)

Reuse on same receipt - Defined number is required when setting offer type. The customer is not allowed to set up the campaign and the status is "Incomplete" until the value is set.

  • Reuse on same receipt -  Defined number is marked as required in mix 28.
  • The border of the "Defined number" field turns red when you try to save without a value entered.
Member campaign

"Edit campaign" and "Stop Campaign" buttons (RTL-4712)

"Edit campaign" and "Stop Campaign" buttons do not appear in campaigns that are in "Completed" or "Draft" state.

...

It is now possible to register as a member without entering a Date Of Birth. It is also possible to clear the Date Of Birth via MemberInfoService and MemberService. 

Improvements

ModuleDescription
Apsis Integration

Update Email Validator in apsis Integration Package (RTL-4189)

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.

Campaign Offer

Selected tab display (RTL-3838)

After saving for the first time during creation of a new campaign offer, the currently selected tab is correctly displayed.


Displaying the coupon layout image (RTL-3837)

Added image in the Coupon Layout tab should be displayed after saving for the first time. 

Coupon Service

Import external member coupons (RTL-3934)

External member coupons can be imported into EG system using FileService. Imported external member coupons can be used in EG POS.

CouponService.Import.ExternalMemberCoupon is available in CouponService swagger using new doc tool.

Event-driven Campaigns

Distribution send time (RTL-4112)

Distribution send time is updated with the current time after the segmentation sales filter is updated


The send time in first distribution summary changes when switching between first criteria and distribution Tab (RTL-4113)

  • The distribution send time in the 'First Distribution' summary remains the same as the one set in the 'Distribution Time' section. 
  • Switching between the 'First Criteria' and 'First Distribution' steps does not influence the distribution send time summary in the 'First Distribution' step. 


Customer Journey user interface - bonus reward (RTL-3895)

  • It is not possible to edit bonus check/bonus reward in active campaign.
  • Offer grid is not visible when there are no offers and the campaign is active.


Switching between steps (RTL-3867)

There are no longer generated any errors when changing quickly between steps in the Customer Journey tab.


Customer Journey user interface (RTL-3812)

After coming back to the Customer Journey tab, Stop Campaign and Edit Campaign buttons are not visible with distribution criteria opened.

MailChimp Integration

Campaign template in MailChimp with an added target group (RTL-4283)

  • It is not possible to select a campaign from MailChimp containing a segment as a distribution template.
  • A message informing that segmentation is already added to this template is displayed.


Add support for Double Opt-in Re-subscribing in Mailchimp (RTL-2878)

Members can now be re-subscribed in MailChimp when double opt-in is required.

Members

Misalignment of fields and text (RTL-3845)

All elements in 'Create a New Member' view have consistent alignment.

Member Campaigns

Segmentation Version Exception (RTL-4182)

Changes performed in segmentations terms do not trigger error with status code 460.


Dropdown List in Distribution Plan (RTL-3990)

The channel type dropdown box can be expanded only by clicking directly on the dropdown list.


Confirmations in campaign summary (RTL-3914)

Confirmations in campaign summary are always uncheck for reopening activation window.


Editing availability (RTL-3817)

Selected stores are preselected during editing of already created campaign. 

System

Welcome coupon (RTL-3759)

A coupon is generated by the MemberEventsHandler job after the new member has fully registered for membership. The welcome coupon is available immediately.

Voyado Integration

Voyado coupons (RTL-4272)

Voyado coupons are correctly imported with and empty expiration date.

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Apsis Integration

Update Email Validator in Apsis Integration Package (RTL-4189) 

Email validation has been updated in Apsis Interaction Package with RFC compliant email validator.


Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.


Process target group before email send out (RTL-2079)

For standard campaign selected segment for target group is processed before the email send out - immediately after activating standard campaign. 

BackOfficeImport

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

Event Driven Campaign

Unfinished message (RTL-3505)

Campaign activation dialog contains warning if offer is not complete and campaign cannot be activated. Warning contains link to campaign offer.


Campaign details (RTL-4111)

Event-driven campaigns displayed in member details correctly link to event-driven campaign user interface in Chain Web.

MailChimp Integration

Decimals in expiring loyalty amount (RTL-3984)

MemberExport job (from MailChimp Integration package) export bonus amount after rounding with two decimal places.

Member Campaign

Editing Message in SMS Distribution (RTL-3811)

The message editor is blocked when the SMS distribution edition is unavailable.


Using Operator All in member segmentation (RTL-3418)

Segmentation containing 'All' operator is processed without exceptions when used in an Event-driven campaign.

Member Segmentation

Recalculate shows number from previous used segment (RTL-2971)

Initial segmentation count is set to count from DB when switching between segmentation and AutomaticallyRefreshSegmentation = false. Moreover, after switching segment to another and selecting 'recalculate' number do not display (for short time) previous number.

StampCardService

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Event-driven campaigns

Distribution send time (RTL-4112)

Distribution send time is updated with the current time after the segmentation sales filter is updated.


The send time in first distribution summary changes when switching between first criteria and distribution tab (RTL-4113)

  • The distribution send time in the 'First Distribution' summary remains the same as the one set in the 'Distribution Time' section. 
  • Switching between the 'First Criteria' and 'First Distribution' steps does not influence the distribution send time summary in the 'First Distribution' step. 

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Apsis Integration

Reduce deadletters (RTL-3780)

SyncSubscriptionJob correctly handles executions lasting more than 30s but no longer than 2min, which should reduce number of deadletters due to lost locks on service bus events.

BackOfficeImport

Create audit fields are overwritten for existing data (RTL-4059)

Data synchronization between Retail and Loyalty database by LpMemberMerger job does not updated CreatedBy and CreatedDate audit fields. Welcome emails are not triggered for existing members.

StampCardService

Add support for Multiple Loyalty Programs (RTL-3981)

StampCard service distincts, which members belong to which loyalty program and for 'all members' campaigns type, the service triggers empty stamp cards for members who belong to the loyalty program of created StampCard Campaign.

That means from now on empty standards are created automatically for all members and there is no need to trigger them using POS.

...

Version Requirements is located on the menu to the left.

Improvements

ModuleDescription
Apsis Integration

SyncSubscriptionsToApsis: Queued status cannot be null (RTL-3365)

Queued status errors are handled by ApsisIntegration internally without faulting jobs in LIP.

BackOfficeBatchGenerator

Export customers and associations (RTL-1744)

  • Option for exporting associations only has been added to customer export.
  • Association related data is exported with customer export.
BackOfficeService

Return ExternalCouponNumber with coupons (RTL-3890)

External coupon number is returned with coupon from BackOfficeService.

Campaign Offer

Drop-down list of items

After selecting the item list or item group list and clicking anywhere, the drop-down list is not displayed.


Save page when adding offer (RTL-3400)

Active tab in campaign offer is persisted over saving new offer.

Event-driven Campaign

Open/close steps - input navigation (RTL-3856)

  • It is possible to navigate using keyboard arrows between existing distributions and split steps in the customer journey tab.
  • It is possible to close a step by clicking on the background or by opening another step.

When editing a step while selecting or editing an option, the keyboard arrows allow you to navigate between the selections. To navigate between steps, click anywhere in an empty space in the step editing window.


Navigation between steps in an event-driven campaign (RTL-3392)

1. It is possible to navigate between existing distribution and split steps in the customer journey tab using keyboard arrows:

  • Click left/right arrows keys to switch between steps previous/next step and up/down arrows to switch between yes/no splits.
  • If no step is available to the right, then keyboard navigation just closes the step.
  • It is possible to go back to the split step from yes/no step by using left arrow.

2. It is possible to close step by clicking on the background or by opening another step.

3. If changes were made to a given step and navigation occurs then an unsaved changes warning is displayed.

Link Mobility

Includes SMS STOP unsubscribes variable in campaign response (RTL-126)

Unsubscribed variable is shown in campaign distribution dashboard for members who opted out of SMS distributions in a campaign.

Loyalty Campaign 

Automated Campaigns : Handle distribution limits processing without distribution (RTL-4034)

Add support for handling distribution limits processing without distribution.

Mailchimp Integration

Retry failed timeouts (RTL-3653)

Failed requests between integration package and Mailchimp due to timeout are handled using retries.

Member Campaign

New members in all member campaign (RTL-3783)

  • New members are added to the campaign if created while the campaign is still active.
  • The user interface in the target group tab shows the checked "All members" radio button.
  • For a campaign which target group is 'All members', all coupons are generated immediately after creating the campaign. 
  • Coupons are created for all members that exist during campaign activation. Coupons for new members created after activation are generated upon identification of member in POS.


Extend campaign edit mode (RTL-3747)

It is possible to edit listed properties of member campaigns and offers for active and planned status:

  • Name
  • Description
  • Distributions
    • Email template - for Apsis
    • Email template, subject and text - for MailChimp
    • SMS message and description
    • Distribution time 
  • Layout
  • Short description
  • Long description 


Control group stats (RTL-3646)

Control group sales details are correctly displayed for a standard campaign when using the control group.

Member Segmentation

Use ColorCode from Sale in Member Segmentation (RTL-3791)

It is possible to create a member campaign with member segmentation on sales using color codes as a target group. The color code is also displayed in the filter in order to distinguish between colors within the same color name.

...

  • It is possible to configure and use in campaign offer mix 1004.
  • Member campaign coupons are generated based on mix 1004.

Improvements

ModuleDescription
Apsis integration

Apsis templates search appearance (RTL-3217)

Time of loading Apsis templates in search window in creating distribution channel is significantly shorter. 

Automated Campaign 

Commit of birthday coupons fails (RTL-3426)

Member is not added again to campaign before configured delay period between entering campaign.

Info
titleRequired configuration

Loyalty campaign 2.6.1 


Filter distribution channels by priority/limit (RTL-3406)

AutomatedCampaign job from LoyaltyCampaign package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field.

Event-driven Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages.

Info
titleRequired configuration

Loyalty campaign 2.6.0 

Campaign offer

It is possible to add same item multiple times to item grid (RTL-3038)

It is not possible to add same item multiple times to item grid. 

Event-driven campaign

Use same wording in Event-driven campaign (RTL-3397)

The same wording is used for member segmentation and the member criteria in the event-driven campaigns: 'Member Segmentation' and 'New segment'.


Edit buttons (RTL-3391)

Edit buttons are hidden when not active in event-driven campaign details view.


Copy existing segmentation in spilt criteria (RTL-3360)

  • Copy existing segmentation can be used in split to attach segmentation.
  • It is not possible to confirm split criteria until segmentation is copied (when copying segmentation).


Not well handled 'Only Follow-Up' status in first distribution step (RTL-3344)

The 'Only Follow-Up' status is calculated correctly in the first distribution step of the Event-Driven campaign.
That means, the Event-Driven campaigns are properly processed and have the possibility to delay and sent the distribution that is planned after the campaign period is finished.


Campaign Status - Only follow-up (RTL-3342)

The 'Only Follow-Up' campaign status is displayed without additional text.
The additional text is shown below as a message to the user. 


Slow Loading of Distribution Step (RTL-3002)

The distribution step with tens of thousands of distribution channels attached is being loaded within 3 seconds.

Segmentation

Segment on bonus rollout (RTL-3393)

Adds support for bonus rollout to segmentation engine generating queries to OLAP cube.

...

Info

Required Configuration:

StampCardIntegration 2.3.0 package is required.

Improvements

Module

Description

BonusVoucherDistribution      

Import Bonus Rollout data to Lindbak POS Reporting DW (RTL-3120)

@BonusRolloutName is filled when distributing bonus vouchers to loyalty databases. The value in the IsBonusRollout column is 1 for the distributed Bonus Rollout.


Jobs don't create subscriptions (RTL-1669)

  • BonusVoucherDistribution jobs are creating service subscriptions if missing.
  • BonusVoucherDistribution jobs throw an exception if they couldn't start listening to the Service Bus.
CampaignCommands

Filter distribution channels by priority/limit (RTL-2942)

CampaignCommands job from BackOfficeIntegrationSubscriber package creates distribution channels based on configured send out limit rules. This configuration determines the maximum number of messages sent to a single member. The value is set in Loyalty Programs configuration - 'Maximum distributions to member per week' field.

Standard Campaign have option to determine level of priority for a given distribution. For the highest level of priority '0 - Always send' distribution ignore the limit of sent messages.

Event-driven campaign

Members added in an only follow-up (RTL-3107)

When an event-driven campaign is being in 'Only Follow-Up' status it is not possible for new members to join such a campaign. What is more, members that are already within such a campaign are being processed correctly.

Info

Required Configuration:

Loyalty Campaign Package 2.5.8


Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.


Unnecessary pop-up 'Current Form Has Unsaved Changes' When Opening the Offer in an Event-Driven Campaign (RTL-2911)

When opening a campaign offer within an active event-driven campaign the unnecessary pop-up 'Current form has unsaved changes' is not being displayed when there is no editing action in the Distribution setting before selecting and being redirected to the offer section.

General

Weekly distribution limit (RTL-2941)

It is possible to configure limit of send-outs per each loyalty program.

MailChimp

Database concurrency while distributing campaign (RTL-3089)

SegmentExport job works correctly even if the data in the database are modified during its work.

Member campaign

Add configuration of distribution channel priority (RTL-3059)

It is possible to configure priority of distribution send-out for channels in Standard and Event-Driven Campaigns.


Campaign availability modal (RTL-2746)

  • "All stores" is the default campaign availability option.
  • After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

...

Version Requirements is located on the menu to the left.

Improvements

Module

Description

Member Campaign

Control group stats (RTL-3646)

Control group sales details are correctly displayed for a standard campaign when using the control group.

...

Prerequisites are found under Chain Web Release Notes.

Improvements

Module

Description

Event-driven campaign

Enable basic dashboard (RTL-2973)

After activating an event-driven campaign it is possible to monitor and browse its statistics in a dedicated event-driven campaign dashboard.

General

Weekly distribution limit (RTL-2941)

It is possible to configure limit of send-outs per each loyalty program.

Member campaign

Campaign availability modal (RTL-2746)

  • "All stores" is the default campaign availability option.
  • After canceling changes in campaign availability modal, they are no longer visible when opening modal again.

...

Prerequisites are found under Chain Web Release Notes.

Improvements

Module

Description

Campaign offer

Item group information is shown with too much space (RTL-2897)

Rows in grid with offer items (standard and stamp card campaign) are correctly displayed based on item text length/size.

Loyalty campaign

Loyalty Campaign (RTL-3092)

Processing of members in event-driven campaigns with initial segmentation and daily join interval has been fixed.

Info

Required configuration: LoyaltyCampaign package 2.5.6.


Change of Campaign Period Should Default from Date and to Date time correctly (RTL-2754)

Change of campaign period should default to Date time correctly:

  • Change of from date that it is after to date default to date time to 23:59:59.
  • Change of to date that it is before from date default from date time to 00:00:00
Mailchimp

Mailchimp campaigns are not visible in template list (RTL-2960)

All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list.

Member campaigns

Coupons generated without member number (RTL-2959)

Member Coupons without member number or member number consisting of less than 3 digits or more that 18 digits as well as letters or symbols are prohibited. That means, there is no such possibility to create a coupon for non existing member.


All member coupons in coupon service (RTL-2844)

For campaign which target group is 'all members' all coupons are generated immediately after creating the campaign. 

Info

Required configuration: Loyalty campaign LIP package 2.5.7. 

...

In order to edit the campaign/offer the "Edit Campaign" or ''Edit Offer'' buttons need to be used.

Improvements

ModuleDescription
Apsis

ApsisCampaignDistribution should validate distribution status (RTL-2579)

Email distribution should run only once when distribution is in 'Running' status. Erroneous triggering of already 'Distributed' distribution should fail. 

Required configuration: ApsisIntegration LIP package 1.8.9.


Statistics from Apsis in Member campaign are successfully fetched (RTL-2026)

ResponseImport Job from ApsisIntegration works as expected. Query is executing optimally and successfully even if the amount of user activity data is more than 2,100.

BackOffice

Generic error is shown when member service returns status 610 (email already exists) (RTL-2014)

In case of adding new member for email which already exists as web userID of another member user get properly message on the web page. 

Status 610 is descripted properly in the message in Event Viewer.

Campaign offer

Mix 44 is not validated correctly (RTL-2747)

It is now possible to active standard member campaign with campaign offer using mix 44.

Member Campaigns

Counter for all members in the Member Campaigns (RTL-2899)

All members counter correctly shows count of all members in given loyalty.

MemberImport

BackOfficeImport (RTL-2926)

Fixes issue with occasional problem with deleting member from Chain Web when synchronizing member data from MemberService.

Required configuration: BackOfficeImport Integration Package 1.1.2.

Member segments

Fix filter Member-Association-Blank

We have removed the 'isBlank' operator for segmentation filter for configuration Members - Association is no longer possible.

...

Expand
titleConfituration

Required Configuration:

LinkMobilityDistribution LIP package 1.8.9
Can be found at: 
\\Sp-egdev0319.egdev.lan\Distribution\Lindbak Integrations\3.0\Link Mobility distribution\For Chain Web 2.10.90

Improvements

ModulesDescription
Campaign Offer

Define Offer Period is not Visible in Offer Details (RTL-2626)

Offer Period dates are now visible in offer details view when Define Offer Period option is selected in offer details.


Change of offer period should default to Date time correctly (RTL-2634)

Change of from date that it is after to date default to date time to 23:59:59.
Change of to date that it is before from date default from date time to 00:00:00.

Members

Member improvements (RTL-251)

Synchronization time for 1 000 000 members to Retail database from Loyalty database has been significantly reduced.

Member campaign

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mixtypes is added.


Retry executing segmentation in campaigns (RTL-2393)

In case of segmentation execution failure (Segmentation API), the automated campaign job will retry execution after 4, 16 and 64 seconds. This retry will improve the general stability of processing member campaigns.


Performance improvements (RTL-2593)

Loading campaign details/campaign offer/member details take less than 5 sec for long running campaigns with large number of distributions. 

Price Rules

Missing Descriptions and Their Translations in Some Exiting Mixtypes (RTL-2543)

Descriptions (and their NO and SE translations) were added to 1002, 26, 27, 25 and 1003 Mixtypes.

...

Prerequisites are found under Chain Web Release Notes.

Improvements

ModulesDescription
Price rules

Missing description and translations in mix types (RTL-2543)

Missing descriptions and translations for mix type 1002, 26, 27, and 1003 is added. 

...

Prerequisites are found under Chain Web Release Notes.

Improvements

ModulesDescription
Member campaign

Swedish translations for mix types (RTL-1924)

Swedish descriptions for mix types 27, 25 and 1003 mix types is added.

...

Expand
titleRequired configuration

Required configuration:

EmailFromAddress system parameter that has provided specific value which is applied to each loyalty program and can by modified in loyalty program user interface.

Improvements

Modules

Description

Campaign

ChainWeb: Trigger member based on event - user interface bug (RTL-2056)

Split Criteria Description for Member Actions-> Other Actions in Event-driven campaign is visible only after confirming selected option.


Fixed date format (RTC-9147)

Added hidden parameter pLimit for limit of parameters displayed. Default 20.

Selected strores numbers displayed up to limit set in parameter pLimit, then added '...'.


Add price rule to mix type 44 to member campaigns

User can create discount on items without other mix discount 'Mix no.44' in price rules section. It is possible to set percentage value of discount and create coupons that provide this discount in the specified campaign. 

...

Prerequisites are found under Chain Web Release Notes.

Improvements

ModuleDescription
Mailchimp

Mailchimp campaigns are not visible in template list (RTL-2960)

All Mailchimp campaigns as templates are visible and selectable in member campaign in templates list.

...

2. SegmentExportJob needs to have "bodySerializationFormat": Json


...

Improvements

ModulesDescription
Custom Member Event

Handle race issue (RTL-2225)

MemberCustomEventHandler job now is trying to lookup for the member in the Retail database 5 times every one minute and if member is not found in the Retail database, then the corresponding message is returned in LIP logs. 

MailChimp Integration

Improve SegmentExport Performance (RTL-1960)

The performance of SegmentExportJob that exports Member Segments to MailChimp was improved. Now It takes around 30 minutes for SegmentExportJob to export to Mailchimp a Member Segment that contains around 200 000 members.

Requirement:

MailChimp Integration 2.5.7 

Member Campaigns

Improve user friendliness (RTL-164)

Selecting "Has accepted member terms" radio button in the Split Criteria is now possible when the "Member that have not accepted member terms" for "All member that match criteria" or "Members who have not accepted member terms and were created more than X days ago" option is selected in First Criteria of Customer Journey.


"Activating" member campaign not possible to stop (RTL-2009)

It is possible to stop standard campaign when campaign has "Activating" status by using Stop Campaign button. 

This means after stopping standard member campaign that has "Activating" status and activation is not ongoing such campaign is being transitioned into "Draft" status and possible to activate once again. However when standard member campaign that has activating status is being stopped at the time of its exact activation such campaign is being transitioned into "Cancelled" status and not possible to activate once again.

Member Info Service

IdentityIdentifierUpdated triggered when no change (RTL-2178)

MemberInfoService integration does not trigger IdentityIdentifierUpdated event from MemberServiceEventHandler job if only letter capitalization has been changed in email address (for example abc@domain.com changed to ABC@DOMAIN.com)

New Member

Skip matching empty associations (RTL-2233)

When a new member was created, the synchronization from Loyalty to Retail Database was failing. This have been corrected 

Required configuration:

BackOfficeImport Integration 1.0.6

Shift Balance

Expected values on tenders while doing edit balance operation (RTC-14602)

The proper expected values for tenders are displayed while editing shift balance or new cashier balance registration.
One label "Counted" has been renamed to "To bank" in shift balance creation process in register bag step for a better user experience.

...

Prerequisites are found under Chain Web Release Notes.

Improvements

Modules

Description

MailChimp Integration

Do not Allow Setting 'Archived' Member to 'Subscribed' (RTL-1933)

A change in the MailChimp API caused it to allow "archived" members to become "subscribed" again. This change caused deleted members to become subscribed again in instances where MailChimp spent a long time to process the members. This has been corrected so that when member data are synced to MailChimp, the member status is not changed and remains the same if it was set to "archived".

Requirement:
MailChimp Integration 2.5.6. 

Member Management

Filtering in Member Activities (RTL-1624)

When using column filters, newsletter activities were always visible regardless of the filter. This has been corrected and filtering works as it should in member activities.

...

The coupons which comes from the campaign offers will have also the valid times, the same like set in the campaign offers.

Improvements

Modules

Description

Member Management

Error when calling MemberService (RTL-1919)

An error which was introduced in 2.10.30 caused member updates done from MyPage and Chain Web to not be updated properly in MemberService. This is corrected.


Mapping of postal address (https://jira.eg.dk/browse/RTL-1901)

An error with mapping postal address in the database caused member updates to fail. This is corrected and the MemberExport job is correctly exporting members with Postal address confirmed.

Requirement:

LoyaltyDbIntegration 1.2.8.

...

  • Integration Platform 3.0.5

  • Bridge 3.10.4

Improvements

Modules

Description

Link Mobility

ResponseImport should only import response from member campaigns (RTL-1045)

ResponseImport saves only responses that are related to member campaigns in [dbo].[FactMemberMarketing_Staging]. This is done to make sure the data displayed for SMS in member campaigns are correct and is not influenced by SMS received by for instance, a gift card.

Requirement:

LinkMobilityDistribution package v.1.8.8.

MailChimp Integration

Improved error logging in MailChimp (RTL-1423)

SyncSubscriptionsToMailChimpJob will get status Failed when something fails during job's execution. Previously, the job would in some cases show as "completed", even if it had failed. This made it difficult for support to find out what has happened if some issues arose regarding synchronizing members to MailChimp.

Requirement:

**MailChimp package v.2.5.5.

MemberManagement

Error when calling MemberService (RTL-1919)

An error which was introduced in 2.10.30 caused member updates done from MyPage and Chain Web to not be updated properly in MemberService. This is corrected.

...

Prerequisites are found under Chain Web Release Notes.

Improvements

Modules

Description

MailChimp Integration

Email validation in Export of Segment (RTL-1436)

The job that exports segment to MailChimp has been improved. Email validation has been improved to omit the members with emails which consists of '..' -
two dots or '.@' - dot before the sign. Previously, when such invalid emails were sent to MailChimp, MailChimp refused to accept the segment and no members were exported.

Required configuration:

Upgrade MailChimpIntegration to 2.5.3.

Compatible  with Chain Web 2.9.280 and above.

Member Management

Implement: Enable change tracking automatically when job runs (RTL-39)

Change tracking is added automatically in MemberExport job execution. This is done to minimize manual configuration mistakes when setting up new member update flow in customer environments.

Required version of: LoyaltyDbIntegration 1.2.3

Member Management

Subscriptions are automatically ticked (RTL-1047)

When editing or adding an email address, mobile number or postal address on a member, the corresponding subscription was ticked automatically in the user interface. This could
cause members to get distributions, even though they had not agreed to it. This is corrected. It can easily be avoided if it is noticed by the user and unchecked manually.

...

Prerequisites are found under Chain Web Release Notes

Improvements

Modules

Description

Member Campaigns

Potential reach for distributions (TFS: 179603)

Reach and warning messages are calculated properly while defining, saving or editing certain distribution channel in the distribution step of Member Campaign. Previously, the calculation showed wrong number of potential recipients of a distribution in rare scenarios.


Offers that are used should not be shown as active offers on member (TFS: 189182)

The coupon grid in the campaign offer menu includes a column called "used". This column will allow the user to see which of the coupons have been used or not.


Invalid coupons fetched by POS (TFS: 190092)

An issue which caused coupons that had either expired or been used to be fetched by POS has been corrected. This caused a significant amount of requests to be made and impacted the performance in POS.

...

New price rule: is added. Mix 25: "% discount on the most expensive item" can be used to create an offer for members which provides a percentage discount on the most expensive item on the receipt. 

Improvements

Modules

Description

Member Campaigns

Improvements to mix 25 and 27 (TFS: 185264)

The Red stars, which indicates mandatory field, is removed when creating price rule from mix 25. There are no mandatory fields for this price rule, as it can be defined in a campaign. Some additional improvements were made in CampaignService to ensure POS receives the necessary mix information.

Member segmentation

Performance improvement (TFS: 184660)

The export of segments to MailChimp has been refactored. It is possible to export significantly more members faster than before. The export previously struggled around 60k members, this is no longer an issue. The export is able to handle more than 1 million members.

Note: Performance may vary based on server capacity and performance at the time of export.

Required configuration:

Upgrade MailChimpIntegration 2.5.0. The package can be found at:

\\nas_install\LRS\Lindbak Integrations\3.0\MailChimp Integration\For Chain Web 2.9.280

Member Tag

Hide 'MostUsedStore' Tags (TFS: 186493)

The 'MostUSedStore' tag category is hidden from Members Tags grid in Chain Web .