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AreaDescription
Balance 

Include all fields in balance transaction (RTP-22897)

If no value is entered into fields during balance registration, zero will be set in POSLog XML to make sure editing a previous balance registration works correctly.

All fields will be printed (even if zero):

Cashier

Double authentication when changing price of an item (RTP-17895)

The function to perform a price change of an item, when double authentication is configured, is improved. The dialogue for entering a different cashier's credentials is now triggered correctly regardless if the new price is entered before pressing the price change button or not. 

POS Configuration:

Relevant existing parameter: DoubleAuthorizationFunctions - (when it contains 'OverridePrice')

Convenience sales

Improved numpad (RTP-21940)

In convenience mode, the "Enter number/qty" field have been added when the numpad is collapsed. 

The "Enter number/qty" field and the Show/Hide button are aligned in both collapsed and expanded view. The whole area of the collapsed numpad is now clickable to expand the numpad.

Pressed button visualization (RTP-13922)

A frame will be shown around the item button while it is pressed in convenience mode.

Close submenu by clicking tab header (RTP-23720)

While in a sub menu in convenience mode, it is possible to close the sub menu by clicking the tab that is already active/in focus. (As an alternative to clicking the close button).

Credit sale

Faster refresh of sales grid when credit sale (RTP-20471)

Time needed to refresh sales grid after adding an item when a credit customer has been added to the receipt has been improved significantly. 

Customer

Customer group and type in detailed search view (RTP-18452)

Customer type is shown in customer search detail view and Customer group is not shown in member search detail view.

Alpha numeric customer number (RTP-23281)

To allow for integration with customer solutions that uses alpha numerical customer numbers, these are now supported in both EG POS and in POS API. 


Automatically add customer to receipt (RTP-23413)

When entering payment view, if there is no customer in receipt and one of items has quantity > 1, POS will automatically add customer from parameter AutoAddCustomerNumber to the receipt. This will trigger fetching of common customer prices from M3.

POS Configuration: 

AutoAddCustomerNumber - Customer that will be added to receipt when going to payment. Only if one of the items has quantity >1.

Default customer group for new customers (RTP-3479)

During registration of new customers, the customer group can be automatically set to the desired default value by configuring parameter CustomerViewSetupWhenCustomer. (The configuration expects the customer group number)

Example customer registration form in POS:

General

Show more characters in cashier name in header (RTP-21317)

User interface has been modified to be able to show longer cashier names in the header in POS:

PS: If convenience mode is used (PluBoardNameToOpenOnStartup has a value), the name can still be cut due to missing space: ** 


Online return on receipt with unknown pay terminal type
 (RTP-23073)

Online return may now be performed even though the pay terminal type used in the original sales receipt is unknown. If the POS in which the online return is performed does not recognize the pay terminal type of the original sale, the type 'NonIntegrated' will be used, allowing the operation and receipt to be finished.


Performance improvement in discount functionality
 (RTP-24309)

There are no more delays encountered when a discount is added to a line item in Sales view.

Gift card

Improved messages for EG cloud gift cards (RTP-13832)

When POS is configured so that it is possible to pay with an expired gift card, this dialog appears:


When POS is configured so that it isn't allowed to pay with an expired gift card, this dialog appears:

When cashier wants to use a deactivated gift card, this dialog appears: 


Suggest email when refunding via gift card 
(RTP-23765)

The email address from the member or customer in the receipt will be suggested when refunding via issue of a digital gift card.

Item information

Showing campaign price when promotion is set on model/variant (RTP-18600)

Campaign prices exported from the promotion module on model/variant level are properly shown in item search and item details view. Previously these campaigns triggered correctly when sold, but where not shown in item info.

Info

Changes in this story includes changes in the SQL view used by the item search in POS. The POS Master upgrade (v. 109) will delete and re-create the full text search and this will slightly affect performance in POS for a limited time after server upgrade and the item search will be unavailable/incomplete. (typically between 2 and 20 minutes - depending on number of items in the database and the hardware in POS).

Item search

Showing that search is "in progress" (RTP-22117)

When an item search does not immediately provide a result, the user interface will show that POS is searching:



Show sales view after adding item grom grid view in item search
(RTP-20193)

After adding an article from grid-view in item search, the sales view is shown.


Function to search for items
(RTP-19994)

It is possible to configure a button (using function "search_item") to open empty item search or to automatically search for a specific phrase:


Campaign item price and highlight
 (RTP-23165)

When searching for an item with a campaign, it is now highlighted and showing the correct campaign price in list and detail view.

Item transactions

Fix: Member dialog removed for item transactions removed (RTP-20875)

When creating item transactions, there is no member search dialog before going to paymentpayment  even if this is configured for sales transactions

Loyalty

Visual improvements in new member search dialog (RTP-23417)

Improvements for new member search dialog have been implemented:

  • Validation is not activated when you enter the screen.
  • Font type, dialog width, spacing between rows and dialog height was improved.


Stamp cards shown in coupon tab in POS
(RTP-23080)

Stamp cards are shown in the stamp card tab and not in the coupon tab in member information view in POS. The number in brackets behind the coupon button will only count coupons and not stamp cards.


Improvements for member registration via Vipps
(RTP-22602)

When scanning Vipps QR code in the EG POS sales view for an existing member, the member will be automatically added to the receipt.

When scanning Vipps QR code for a person who is not yet a member, the following dialog will be shown:

(Which options are shown in the dialog is configurable).


Fix: Member bonus
(RTP-22186)

Member bonus is no longer incorrectly displayed as 0 when adding member to customer order sale, . This previously happened when entering the social security number in the sales view when the default EAN/PLU is selected in the left panel and in the payment view.


Member statistics in member information view
(RTP-19595)

Changes were implemented to make sure EG POS and Chain Web shows the same and correct data for sales last year in member statistics in Member information view. 

Chain Web:

EG POS:


Displaying correct dialog when member is not found (RTP-24254)

When searching for a member that does not exist POS will now display the correct "Member not found"-dialog to the cashier. Previously a misleading dialog saying "Member search is not available" was displayed.

Member

Focus when adding member (RTP-22365)

Member header is focused when member is added to empty receipt.


Different color Color on member terms in sales view header
(RTP-19982)

Color of inscription "Terms not approved" changes to orange when member terms is not approved. 

Color of inscription "Terms approved" changes to black when member terms is approved. 

Order

Preview of click and collect orders (RTP-22376)

Preview of click and collect (reservation) orders shows the customers phone number in the title bar. 



No reference dialog when creating web order
(RTP-18444)

The order reference dialog longer appears (even if parameter AskForReferenceWhenEditingOrder is enabled) when creating orders in POS and the order variant is: 

  • StorePrepaidWarehouseDelivery
  • StorePrepaidDispatchDelivery
  • StoreReservedStorePickup


Returning items from an order that was paid in multiple sales receipts
(RTP-19571)

We have implemented support for returning an item from an order that was originally paid in multiple receipts.

Before: 
Image Removed

After:
Image Removed


Searching for orders with items that has no price (RTP-23392)

Customer order search no longer fails if an item in the orders order has no local price.

PLU List

PLU Lists are occasionally empty (RTP-23071)

PLU Lists are no longer occasionally empty on some Cash Registers.


Open priced items sold via PLU list may now be confirmed by physical keyboard
(RTP-23410)

Open priced items chosen from PLU list may now can be sold by physical keyboard. Confirming the price by Enter button will add the item to receipt. Previously this operation did not add active item to receipt, but in stead the pre selected (first) item in the PLU list.

Product series

Improvements after acceptance tests of for product series are implemented (RTP-23303)

  1. Configuration is changed so the following arguments in ButtonConfig can be configured: Type: Product Series or Model , Number.
  2. Nothing happens after will happen if clicking the button on an item without model or product series.
  3. Default value is changed to "All" instead of "In stock" after clicking the button on an item with some product series.
  4. While switching back to "In stock" view if there are no items in selected product series in stock, the item details from "All"-view is no longer shown.
Receipt

Previously unfinished or not stored receipts causing issues for cashiers ( RTP-23570)

Some generic improvements regarding exceptions during sending of the receipt, is implemented to avoid this situations.Improvements have been implemented to better handle situations after a receipt failed to be saved. 


Receipt with alcoholic item on hold until next day
(RTP-23898)

When receipt on hold contains an alcoholic item, you can finish the receipt under condition you are doing it in hours set  in parameter RequirementConfig for a specific day. Previously, fetching such receipt from on-hold could fail on the next day.

Return

Online return with different currency (RTP-22862)

It is not possible to perform an online return on receipts with different currency than the main currency.

Self-service

Confirmation of low total amount (RTP-23335)

Lines with negative values like Deposit refund tickets are excluded when POS calculates if control should be triggered based on parameter ShopAndGoConfirmTotalAmountLowerThan.

In the following example, when parameter is set to ShopAndGoConfirmTotalAmountLowerThan = 50, control will not be triggered:

Subtotal 40, including an already deducted Deposit refund ticket worth 60.


'ShopAndGoConfirmTotalAmountLowerThan' affected by the actual remaining items only (RTP-24561)

POS will now trigger, or not, a control based on low subtotal amount (configurable) based on the actual remaining items only. Previously items that had been deleted might incorrectly affect the result. Relevant parameter 'ShopAndGoConfirmTotalAmountLowerThan'.

Unmanned mode

Keep forced unmanned mode after restart of POS (RTP-23257)

When activating forced unmanned mode POS will stay in unmanned mode until a cashier disable the mode, even if POS or PC has been restarted.

User interface

Text size in sales grid (RTP-19098)

SalesGridSmallFontSize parameter enables to use font size 14 in sales grid, instead of 16. This can be used to allow longer texts on larger screens without the text becoming too small to read comfortably.


On-screen keyboard when creating ad-hoc bundles
(RTP-17803)

Numpad on-screen keyboard will be shown when entering bundle price, and alphanumeric keyboard will appear when going to the 'Bundle name' field.


Improved visualization of returned items in sales view 
(RTP-21411)

POS will display returned items with red color on quantity and amount fields.

image-2023-07-14-12-30-04-024.png


Improved dialogs for social control
(RTP-3515)

Social control dialogs have been improved and now look like this:


Gift card icon in sales view 
(RTP-19312)

When POS is configured to show images on item lines in the sales view, an image will also be shown for sold gift cards.


Item images in sales view
(RTP-23674)

When POS is configured to show images on each item line in the sales view and an item does not have an image, a default "missing image" icon will be shown.


Displaying F1-F12 button indications on top right panel
(RTP-15302)

It is possible to see F1-F12 on function buttons in panel on the right to help guide the user to shortcuts (configured by POS Configuration parameter MenuButtonIndication).


Message to cashier when using gift card in different country/currency 
(RTP-22188)

When POS is configured with a different currency than the currency on a gift card used for payment, the following message will be displayed:



Scroll in Stock Information view (RTP-21432)

Using mouse wheel or arrows on a keyboard will scroll down or up in Stock Information. 


Messages to cashier from Chain Web
(RTP-21282)

The message dialog that shows important messages to cashiers when logging into EG POS has been improved.
The dialog looks like this: 


Configurable focus on member added to receipt
(RTP-23081)

It is configurable whether a member added to the receipt automatically is selected as the active row in the receipt. When using a secondary customer facing scanner to register members it is recommended to configure so the member is not selected as the active line as this might interfere with cashier operations.

POS Configuration:

DisableMemberAutoselect (default value: False). Set to True if you want to disable auto selecting of member in sales.


Miscellaneous improvements in dialogs (RTP-19324)

Multiple small improvements have been implemented in pop-up dialogs in POS.

  1.  Cash Payment dialog (after entering the amount of money in 'Enter amount' field during Payment).


  2. Unfinished receipt retrieved dialog (after logging out and in again with receipt left unfinished).


  3. Delete receipt dialog (after clicking Void receipt).


  4. Price dialog (no cash pay back with negative amount during return).


  5. Confirm dialog (after clicking Cancel during member/customer registration).


  6. Dialogs can be closed using keyboard (Esc)
    a) First Esc press (Clears the field if there is any. Otherwise the first press closes the dialog):

    b) Second Esc press (Closes the dialog).


Price and Price history
(RTP-15367)

Price tab - Member offer, self-service column added, checked mark:

Price History Tab:


Improved user Interface for gift card handling (RTP-14200)

Dialogs for gift card sale, balance check and gift card payment have been improved.

Manual input of gift card number has been disabled in the sales dialog (only scanning allowed to make sure barcode is readable).



Buttons in payment view when scanning only a credit note (RTP-23587)

When scanning a credit note only (and no items), the payment view used to have buttons and menu look like in sale view. Now, buttons and menu is like it should look in payment view, with correct buttons.

Improved errors and warnings in system information view (RTP-21044)

If the status is disconnected/inactive/offline, the  icon will be shown.
If there is a warning or if there is something that needs attention, the  will be shown.



Improved system information view (RTP-21043)

The function buttons have been moved to the bottom panel and the layout for showing messages from chain to cashiers has been improved.



Layout for System Status (RTP-21042)

System Status tab has new text layout. Buttons are moved to the bottom panel, and scrollbar is added.


Highlight item line with campaign price in sales view
(RTP-21527)

When an item line with campaign price is selected/active in the sales view, the sum field can be highlighted with a color. For item lines with campaign price that are not selected/active, the entire line is highlighted.

Result: Changes had been implemented successfully and highlights appear without affecting other functionalities.


Change appearance of dialogs '
Are you sure you want to quit EG POS?' and 'Enter password(RTP-12963)

Changed dialogs appear during: closing POS, clicking 'Override POS parameter'. POS display dialogs in accordance with the user interface design.

During closing POS the changed dialog 'Are you sure you want to quit EG POS?' appears:

After clicking 'Override POS parameter' the changed dialog 'Enter password' appears: 


Web Orders user interface for 1980x1024 resolution
(RTP-23970)

Web Orders user interface is improved to support 1980x1024 resolution.

Fix: Buttons placement (RTP-22113)

Buttons do not change place if cashier doesn't have access rights: Buttons to which cashier doesn't have privileges are blank, not omitted.

Voyado integration

Create cart even when member does not exist in Voyado (RTP-23055)

When 'CreateCartWithItems' is called with a member that doers not exist in Voyado, the cart will still be created and the member will be added in the cart. This ensures that the member will receive member prices. Previously we would get an exception in POS API and 'CreateCartwithItems' would fail if the member did not exist in Voyado.


Improved member search from main view
(RTP-23043)

Members in Voyado can be searched from main view in POS by typing a mobile phone number or by typing or scanning a social security number or member number. If the member is not found in Voyado the "Member not found" dialog will be displayed and the cashier will be able to register a new member. If mobile phone number or social security number was entered during the search this will be pre-filled in the member registration form when the cashier choose to register new member.


Enabling name mapping of identifiers in member search from Voyado
 (RTP-24310)

The naming of the different identifiers used in the Voyado integration is now configurable using the language resource files. This enables different mappings for different customers and for different languages. Identifier 'Any' will be displayed as 'Member number' with the current mapping, but the actual functionality behind the identifier is still the same due to limitations at Voyado's end. 

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