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Payment by Svea in EG POS

(RTP-23681)

Svea can be used as payment in cashier mode in EG POS. To pay by Svea cashier needs to register customer's mobile phone number and social security number.
 
Svea payment in cashier mode:
When items are added and cashier chooses Svea as a tender, a dialogue is shown to cashier, telling him to ask customer to scan Instabank QR code:

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During payment a message is shown telling an SMS is sent to customer's mobile phone:

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When Svea payment is finished a sales summary is shown on the screen:

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...and customer's receipt and a store copy for signment is automatically printed:

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Any partial payment is not allowed in combination with Svea:

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A credit customer needs to be registered to use Svea payment:


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Refund with Svea payment is allowed using online return (only), and when paid by Svea refund must be done by Svea (only):


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Electronic receipt shown in Journal Viewer contains necessary information regarding Svea payment:

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titleConfiguration
POS Configuration

New parameter:

SveaCardIssuerId (default 213)
Card issuer used for Svea payments. The matching issuer ID must be added in Reporting database.

Existing parameters:

ButtonConfig
Add a new button to pay by Svea using function "Pay with mobilepayment" with argument 'Svea'.

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CloudAccessServiceUrl
Address to CloudAccessService in POS Services. Default address should normally be used.
 
PaymentServiceMerchantId
Correct Merchant ID to be used will be supplied by PaymentService DevOps team.
 
PaymentServiceUrl 
Address that EG POS will use to contact paymentService in the cloud. Make sure to use the correct address for your environment.
https://paymentservice.lindbakcloud.com should be used for production environments.
https://paymentservice.lindbaktest.com should be used for test environments.
 
PayTerminalVerboseLogging (default false)
Should be activated, to extend logging to research any problems.

Sealing items and printing STEB receipt in self checkout POS

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Module

Description

Bank

Restart connection with Baxi.Net pay terminal solution via button (RTP-26268)

It is now possible to restart connection between EG POS and Baxi.Net pay terminal solution via configured button. Even though a possible problem may exist between Baxi.Net program and the pay terminal only, a restart signal sent from EG POS may reestablish the pay terminal solution. May be triggered by separate function or by BankAdminMenu.

POS Configuration

Existing parameter ButtonConfig - Add function 'Koble til bankterminal' (OPEN_TERMINAL) to a desired button.

Coopay

Improved message to user when member app QR code is not valid (RTP-26039)

During Coopay payment, if the member app QR code is declined due to it has expired or is invalid, a common, improved message is shown to user in these to situations. Message shown in both cashier mode and in self service mode, and says the QR is invalid. It also tells user to rescan QR code.

Flight

Automatically add dummy flight to all sales (RTP-25411)

A parameter can be set to automatically add dummy flight to all sales transactions.

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titleConfiguration
POS Configuration

AlwaysAddFlightCodeToSalesTransactions parameter (default value: blank)

Defines the FlightCode that should always be added to FlightInfo in receipt.

Example flight info in POSLog XML:

<FlightInfo FlightNo="Dummy" IsCharterFlight="false" IsCanceled="false" ValidDateTimeUtc="2023-11-06T13:49:18.7488396+01:00" IsTaxExemptCustomer="false" ScheduleDateTimeUtc="2023-11-06T13:49:18.7488396+01:00" StatusDateTimeUtc="2023-11-06T13:49:18.7488396+01:00" IsDelayed="false" UniqueId="0" InboundUniqueId="0" />

Images

Images disappearing from buttons (RTP-23850)

A job will delete old and unused media (images) from the media cache folder in POS. If parameter DeleteOldMediaOnStartup is enabled, images that have not been used for 30 days will be deleted.

The cleanup job for images has been improved so it will not delete images that are in use on buttons via parameter ButtonConfig.

Item informaiton

Multiple hyperlinks in item description (RTP-24402)

We can now show multiple clickable hyperlinks in under Item Description in Item Information in POS.  This is so that the use can have easy access to product information, return policies etc.

This can be setup in Product Features in Item Management (Cloud) or Item Information Text in Chain Classic (On premise).

Example setup in Item Management:

Text that describes the item

E-commerce https://www.granngarden.se/p/1166807

Complaint https://www.granngarden.se/p/1166810

See item information https://www.gt.se

https://www.granngarden.se/p/1166807"

In POS it will look like this:

Info
titleNotice

If a URL has no “title”, we will display the URL as it is. Title and URL must be on the same line to be able to display it like in the example above. 

Logging

Logging of cashier actions in surveillance view (RTP-25850)

When requests are approved and rejected in the surveillance view in POS, the action will be logged.

Example logline:

Monitoring: Age approved. CR 2.

This means that an age approval request from SCO with cash register number 2 was approved.

Online return

Rounding when using online return (RTP-23914)

When returning items via Online return, we will keep the same rounding as in the original sale.

Order

SMS related to click and collect orders sent outside opening hours (RTP-20616)

Logic related to sending reminders for picking up click and collect orders has been improved to secure that we do not send this outside store opening hours.

Payment

Transaction ID on bonus check (RTP-23660)

"Refunded amount does not match/exceeds redeemed amount" error on refund caused by incorrect Transaction ID on bonus check no longer occurs.

POS Configuration

ReconcileConfiguration parameter (RTP-25654)

"ReconcileConfiguration" parameter is added in POS Configuration, wherein a list of items (EANs) can be added (separated by comma) and also the line sales they correspond to.

Self-service

Alarm items marked with red color in POS Monitor (RTP-26175)

Surveillance message text for alarm items are now marked with red color, indicating they are more "serious" than some other messages, when shown in POS Monitor. Changes also goes for ditto shorter message texts shown in sales view in ordinary POS. In Monitor App these messages are colored red already.

System

Status of Service and Integrations (RTP-20831)

When entering the Services/Integrations tab, the statuses of services / integrations can be seen. The user can see all offline statuses at the top.  There is also a 'Refresh status' button, which can be pressed to update the status.


User interface

Digital receipt sent message in convenience mode (RTP-25608)

In convenience mode, the message saying that a digital receipt was sent is shown on 2 lines to avoid cutting the text.

Web orders

Mixing web order items with items from physical store (RTP-24793)

When creating a web order it is possible to have it in the same receipt items bought in physical store. User can add either a web order item first or add an item from the store first. When the user starts adding a web order item and then scans or adds another item, a pop-up message to either add the newly scanned or added item to order or sale is shown.

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titleNote

User should add the web-orders all in one go before adding other items from the store since once the user changes mode to adding store items, the web-order is considered "done" and cannot be edited. Support for editing the web-order items will be implemented soon.

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