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Changes were introduced in POS Configuration parameters controlling the templates and sending of SMS or email for reserve and collect orders:

Trigger for sending notificationParameter for EmailParameter for SMS
Order is createdETradeMailTemplateOrderAddedSmsENewCustomerOrderAddedTemplate
Picking is registered (Order ready for pickup)ETradeMailTemplateOrderReadyToCollect
(new parameter)
SmsENewCustomerOrderReadyToCollectTemplate
(new parameter)

When these parameters are configured and has entered value, an SMS or email will be sent to the customer right after the trigger for sending notification is done. When these parameters are left empty, no SMS or email will be sent.

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Module

Description

Avinor flight integration

Improvements for last 10 used flights in flight search (RTP-28005)

Last 10 flights selected manually or added by scanning boarding passes are remembered and correctly sorted (descending on last used - most recently used flight will be top left).

Fake/dummy-flights like .DEP and .ARR are also included in the list of last used flights.

Flights where Scheduled Time is not between (-1) and (+3) hours from now are not shown.



Improvements for Age approval and Norwegian Toll Quota calculation (RTP-28416)

Improvement for:

  • Using multiple quotas, some for 18-20 and some for over 20.
  • Quota calculation is based on the number of quotas in the receipt with age approved.

Cashier card

Logging in with cashier cards linked to cashiers in Chain Web (RTP-28095)

A problem with recognizing cashier cards in POS was fixed by updating the hashing algorithm used by POS to validate cards linked to cashiers in User Management. (POS and User Management must use the same algorithm).

Flight data

Fake flights .ARR and .DEP (RTP-28150)

In the receipt (POSlog XML), the OriginCode is set to the configured AirportCode for the POS if  flight is ".DEP" and FinalAirport is set to the AirportCode if flight is ".ARR".

FlightDirection=Arrival if .ARR and FlightDirection=Departure if .DEP.

Setting these values also means that when flight = ".DEP" deposit items will be removed automatically. 

Expand
titlePOSLog XML examples
POSLog XML examples below:


Flight integration

Configurable button to remove flight from receipt (RTP-28207)

The function to remove the flight information from the active receipt can be configured on the desired button in POS.

Expand
titleConfiguration
POS Configuration

ButtonConfig

The function Clear Pax can be configured on the desired button:       

                                                                                               


Scanning boarding passes in age control dialog and select flight panel (RTP-28366)

It is possible to use the scanner in these views:

  • Age control dialog
  • Manual flight selection panel

General

Order confirmation e-mail sending (RTP-27392)

Order confirmation for web orders is sent after payment has been finalized in POS.

Item

Multicountry Product Information (RTP-26511)

The language of the texts shown for Item Description field in POS will be based on the country the store POS is linked to. The country-specific or localized texts can be setup in Item Management in Product features field.

Info
titleRequired

POS Master database v. 3.0.0.145

POS Import v. 4.0.65


Norwegian Flight integration

Scanning of boarding passes in Self-service Checkout (RTP-24990)

EG POS can be configured to require scanning of a flight boarding pass to start a new sale in self-service mode.

When enabled, touching the screen or scanning items in the welcome view in self-service mode will not start a new receipt.

A cashier card can alternatively be scanned to go from self-service welcome view to cashier view to help a customer registering a flight manually.

Expand
titleConfiguration
POS Configuration

SnGBoardingPassToStartNewSale (default False)

When enabled, touching the screen or scanning items in the welcome view in SCO mode will not start a new receipt.

A barcode that matches existing parameter BoardingPassRegEx is required to start a new transaction.

 

Norwegian Toll quota

Error message when item does not have quota quantity (RTP-27910)

When an item which is limited by the Norwegian toll quota is missing the quota quantity (AmountInSalesPackage=NULL), an error message is shown. 


It is not possible to enable the quota control again while an item with missing quota quantity is in the receipt.
 

Improvements for age and quota handling (RTP-27887)

  • Fix for decimal number versus percentage when using shared item group between different quota groups. Example:
    • Item group 10000, Alcohol percentage 0 -20 = Wine
    • Item group 10000, Alcohol percentage 20 - 100 = Liquor
  • Fixed boarding pass count in age approval dialog when flight was added manually.
  • Fixed clickable area on + and - buttons in age approval dialog.
  • Fixed quota calculation for tobacco in grams.
  • Fixed quota calculation for tobacco paper.

Orders

Recipient's data (RTP-27150)

When creating a Web Order/Reserve & Collect Order in POS, the recipients name is shown correctly in receipts with customer information, picking lists, order confirmations, Dispatch Order screen in Chain Web, and in orders in POS. Information such as customer name, address, phone Number, and e-mail corresponds to the recipient's data.

Info
titleRequired

Chain Web v. 2.10.284 or higher!


Fix for InvalidNumberFormat error
(RTP-27421)

InvalidNumberFormat error message is no longer entered when Customer Orders are created or during registration of picked Reserve & Collect orders.

Info
titleRequired

Chain Web v. 2.10.284


Displaying Reserve and Collect and Dispatch Orders in POS
(RTP-24214)

The reserve and collect and dispatch orders are properly filtered and displayed in the appropriate tabs in Web Orders POS based on the order variant (customerOrderVariant):

  • customerOrderVariant = StoreReservedStorePickup orWebReservedStorePickup; The order will show up in Click and Collect tab.
  • customerOrderVariant = Any value other than StoreReservedStorePickup, WebReservedStorePickup or NULL; The order will show up in Pay and Collect tab.
  • customerOrderVariant = NULL; The order can end up either in the Click and Collect or Pay and Collect tab. They will end up in the  Click and Collect tab if they are created in a different store than the one that the cash register is using. If the store is the same as the one that cash register is using, the order will be displayed in the  Pay and Collect tab.
Info
titleRequired

POS Master database v. 3.0.0.145


Reason codes

Reason code for transaction/subtotal discount (RTP-28312)

Reasons for giving manual subtotal discount can be configured in POS Management. Previously, reasons for subtotal discount were shared with line discounts. 

Info

 If reasons for subtotal discount are in use and should still be shared with line discounts, the configuration must be changed.


POS Configuration: 

ReasonDiscountLineCode (default value: 1036). Reason code text type for line discount. Default value should be used. 

Self-service

Norwegian Toll Quota control in self-service (RTP-27767)

If the limits for toll quota is exceeded in self-service checkout, a message will be sent to EG Monitor App to notify employees about this.

When the customer tries to go to payment, a dialog will inform the customer to wait for help:

A cashier card can be used to go to manned/cashier mode. The cashier can use the button to override quota/age or delete and items that are not allowed.

Then self-service mode is opened again and the customer can go to payment and complete the purchase. 

If the customer does not have a scannable boarding pass, the help button in self-service can be used to request assistance. An employee will come over and scan the cashier card in the self-service welcome view. 

The cashier can then select flight manually from manned/cashier mode before opening self-service mode again allowing the customer to proceed with the purchase. 

Error message in self-service when item does not have quota quantity (RTP-28111)

When an item which is limited by the Norwegian toll quota is missing the quota quantity (AmountInSalesPackage=NULL), an error message is shown in self-service: 

A cashier card can be scanned to go to cashier mode to help the customer.


Sealing bag when buying liquid items 
(RTP-28031)

The page asking the customer if he has a connecting flight will only be shown if the amount of liquid items is more than a configured limit:

If the customer answers "no", a sealing bag is required for liquid items.

Expand
titleConfiguration
POS Configuration 

SealedBagRequiredQuantity

Minimum liquid volume (in ml) for which sealed bags dialog will appear in Self-service

 

PageFlow

ItemsSealing must be enabled.

If sum of all liquid items' volume is higher than value set in SealedBagRequiredQuantity, bag dialog is shown.


Flight info from SCO to Monitor App (RTP-26530)

When a boarding pass is scanned in SCO to start a new sale, a message is sent to the Monitor App, so the flight info can be shown there.

See release information for Monitor App for details.

Info

Version 1.0.12 or newer of Monitor App is required to show flight information.


Message to Monitor App when sealing bag is needed (RTP-26531)

A message will be sent from self-service to the Monitor App to notify employees when the customer needs to have some of the items sealed (Liquid items must be sealed when transferring flights).

Message from self-service to Monitor App when Norwegian Toll Quota rules are exceeded (RTP-26533)

A notification message will be sent from self-service to the monitor App when the allowed quantity according to Norwegian Toll Quota rules have been exceeded. An employee can then react on the message and go over to the customer to assist. (Typically by scanning a cashier card, adding more boarding passes or removing items).

User interface

Error handling when POS is minimized (RTP-27406)

When POS is minimized and error is occurs in the background (when WPFPop-up appears) POS maximizes automatically. Cashier can take action and continue.  

Symbol for fixed price items in sales view (RTP-27417)

A symbol is shown in the discount column for items with fixed price. This makes it easier to understand why specific items do not get discounts from mixmatches etc.



Item details on active line in Self-service sales view and customer view (RTP-28367)

Item details will only be shown for the active line and not all lines.

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