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Prerequisites are located in the menu on the left.
Integration of Signotec signature pad in Self-service
If configured POS in self check-out mode will use the integrated Signotec Sigma LCD Signature pad for retrieving a customer signature if the bank terminal is offline or if the card issues require a signature from the customer. POS will display a message to the customer saying "Signature required - One of our staff is coming to assist you" and a the same time a surveillance message will be displayed to staff alerting them to help the customer with the signature. A staff member will have to scan their cashier card in self-service POS to enable the signature pad. Customer will then sign and staff member can confirm the signature on screen. In the event that the signature is rejected the customer must sign again.
If the customer should leave without signing, the bank transaction is completed but without the signature it is not valid. POS will be waiting with the "Signature required...." message on screen. If a staff member encounter this situation it is possible to press the (POS) screen and scan a cashier card while in the empty signature view to end the transaction. The customers receipt and a signature receipt will be printed. POS is then available for new customer.
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The Signotec Sigma signature pad need Microsoft Visual C++ Redistributable 2010 and 2015 installed. If the cash register does not run SQL server 2018 or newer the mentioned redistributable packages must be installed manually. |
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Improvements POS
Area | Description |
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Loyalty | Only optional coupons in the 'Select optional coupons' view. (RTP-28642) Only optional coupons will be visible in the 'Select optional coupons' view. Previously, both optional and non-optional coupons would be visible it this view, causing the view to open automatically when entering tender view even if the only coupon for the member was non-optional (redeem automatically). This happened if 'ShowOptionalCouponsOnTender' was enabled (True). If configured in parameter 'LoyaltyHeaderInSaleView' the members mobile phone number will be displayed in the loyalty header in POS regardless of what country the mobile number belongs to. Previously, the mobile phone number would only be displayed if it was from the same country as specified in parameter 'Country' for the cash register. |