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Priority: Default priority 1, 2 or 3. This priority is selected as the default setting, depending on which criticality factor (A, B, C or D) the asset is set up with. 1 = A-critical asset, 2 = B and C/D = 3. Under the menu ‘Admin’ → 'System settings' and in the section ‘Miscellaneous system settings’, you can set the system to use ‘Fixed’ (1, 2 or 3) or 'Floating' priority (1, 2, 3, 4, 5, …..).


Short description: The essence of what the job entails, or what the fault condition was. This field must be set as compulsory.

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Rec of Invoice: In connection with service management and invoicing assignments. The default is to take the invoice recipient that is connected to the asset for which the job is created, or the next default is to take the invoice recipient higher up in the asset structure.


Origin:  Typically used in connection with the deviation module, but is also available if you do not use this. Options here must be predefined under the menu ‘System’ → 'Messages'.

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Status: Select workflow status on a job. The options here are in accordance with the selected flow in the ‘Workflow’ field. The last workflow status before approval is always the status ‘Executed’.


Activity group: Activity groups act as collective records for the various maintenance activities that are performed in the company. A default set of groups is supplied with the system. The recommendation is to be restrictive in creating more than these. This allows for better control, management and reporting with/of the various maintenance measures.

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Cause of fault: Causes of fault can be selected here, depending on fault type (in the field above).


From date/meter:  From date or from meter

Until date/meter: Until date or until meter

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Estimated downtime: Estimated downtime that is required to get the job done.


Description: Detailed description of e.g. what must be done. Rich text editor (HTML) is available. If this is activated, you can insert links, images (can also be pasted in via the clipboard), video links, tables, formatted text, etc.

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Add Articles, + Document and +HoursTime Registration: Articles, documents and time records can be added directly via these buttons.

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