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Contact support@mestro.com or your Customer Success Manager if you suspect degree day data is incorrect after working through the checklist above.

Common questions

  • Why do I have 100% data coverage without weather normalization but not with?
  • Why does data coverage drop when I enable weather normalization?
  • Why are degree days missing for my location?
  • How do I troubleshoot weather normalization?
  • Why are no weather-normalized values showing?