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This page describes how to install EG Worksense to your organization’s Microsoft 365 account as an Entra ID Enterprise Application.

Table of Contents

General

Microsoft Entra ID Enterprise Applications

Microsoft allows 3rd party developers to create applications that can be easily integrated to their own solutions and use Microsoft identity platform to provide secure sign-in and authorization. These 3rd party applications are registered in Microsoft’s platform. Optimaze Worksense application is registered under our Entra ID tenant (Developer’s tenant).

You can read more information about Microsoft 365 Integrated Apps from Microsoft’s documentation here and about Microsoft identity platform here.

Why install Worksense as an Entra ID Enterprise Application?

When Worksense is installed as an Entra ID Enterprise Application your organization’s employees can:

  • Sign in to Worksense with their personal Microsoft work accounts

  • Use the booking feature to quickly find and book meeting spaces

Global administrator

Why a Global administrator is needed in the installation?

In Microsoft 365 only a Global administrator can install Entra ID Enterprise Applications. This prevents any user from granting apps access to sensitive parts of your configuration. You can read more from Microsoft documentation about installing an Integrated App, here.

EG Worksense does not need to work Global administrator privileges, it is only required in the installation. Also, Worksense does not gain the abilities of a Global administrator, similar to how creating a new user mailbox as the Global administrator does not transfer power to the user account simply because an admin is needed to complete the set up step.

Required permissions by Worksense

Technically EG Worksense is split into two separate Entra ID Enterprise Applications, Optimaze Worksense and Optimaze Worksense Calendar Integration. The first one handles only the Single Sign-On and second one only reading and writing calendars in mailbox. If you use only the integration for Single Sign-On, you do not need to install the Optimaze Worksense Calendar Integration app.

Permissions required for using Single Sign-On

Permission

Type

Description

Worksense feature using permission

Sign in and read user profile

Delegated

Allows users to sign-in to the app, and allows the app to read the profile of signed-in users. It also allows the app to read basic company information of signed-in users.

User’s name and email are saved into EG Worksense. These are always read when the user signs in and will be updated to EG Worksense if they change.

Sign in with Microsoft

(the permission is not used if you do not enable the feature)

Permissions required for integrating Microsoft 365 bookable resources with EG Worksense

Permission

Type

Description

Worksense feature using permission

Read and write calendars in all mailboxes

Application

Allows the app to create, read, update, and delete events of all calendars without a signed-in user.

EG Worksense needs read and write permissions to all calendars in order to use the booking features from lobby screens as lobby screen is not an actual user.

Booking features

(the permission is not used if you do not enable the feature)


Note

EG Worksense has access to all calendars in your organization’s Microsoft 365 account with the Read and write calendars in all mailboxes application level permission. More information regarding the permissions can be found on Microsoft Graph documentation, here.

We cannot restrict the access from the Worksense end. It has to be done from the Microsoft 365 side. If you need to restrict usage of certain calendars, you can scope the application permissions to specific Exchange Online mailboxes. See Microsoft instructions here.

Info

Through EG Worksense, users can access only those calendars that have been entered into the system. See instruction here how the calendars are added. Also the booking feature has to be enabled.

Installing EG Worksense as an Enterprise Application

Info

An EG Worksense account can be linked to only one Entra ID tenant at a time.

Info

You can install EG Worksense manually in Entra ID. This requires assistance from our support and must be agreed separately.

When setting up EG Worksense the redirect URI is: https://worksense.optimaze.net/signin-oidc and you need to provide us your Entra ID tenant ID.

You must have a Global adminrole in Microsoft 365 to continue and Administrator role in EG Worksense. If

You must have a ’Global admin’ role in O365 to continue and ‘Administrator permissions’ in Optimaze Worksense.

If

you do not have an account with the

‘Global admin’ role

Global admin role you need to contact  your organization’s IT department.


Create Connection

  1. Log in
to www.worksense.fi
  1. to EG Worksense on your web browser
Navigate to the ‘Administration’ tab
  1. Click Administration
    • If the
tab
    • navigation bar option is not visible
please
    • , contact your organization’s
Optimaze
    • EG Worksense main user or
support@optimaze.com
  2. Click
the ‘Connect’ button under Office 365 integration
  1. Microsoft 365
  2. Click the Connect button. This will start
Clicking the ‘Connect’ button starts
  1. Microsoft’s Oauth flow to install the app.
  2. Enter
your ‘
  1. your Global admin
’ account
  1.  account credentials
    Common pitfall:
      • If you get “Need admin approval”, it means the account you used is not
    a ‘Global Admin’ in O365
      • a Global Admin in Microsoft 365. You need to log in using a different account or have
    your  IT  department 
      • your IT department temporarily change your user permissions in
    O365
      • Microsoft 365.
    Optimaze
    1. EG Worksense will ask for permissions to access your organization’s
    O365
    1. Microsoft 365 data.
    Click ‘Accept’ to proceedWhy does Optimaze
    1. Take your time to fully understand them what permissions are required. Why does EG Worksense need the permissions? For certain features to work
    Optimaze
    1. , EG Worksense requires
    these 
    1. these permissions. You can see for more details
    on
    1. above under the
    “Required
    1. ‘Required Permissions by
    Worksense” page in the General section in this document, here.
    1. Worksense’ section.
    2. Click Accept to proceed
    3. You are good to go!
    You can check that Optimaze Worksense is visible from your O365 account’s app overview, here

  2. Select what functionalities you want to use

  3. Click 'Save' button at the bottom of the page

  4. Next Enable Sign in with Microsoft and/or Enable O365 Booking feature

    2. Now you can:
      1. Enable sign in with Microsoft
      2. Enable Microsoft 365 booking feature
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