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Field | Description |
OVERVIEW – Click on the Edit button to configure store type for the stores. See Edit store type description. | |
Web shop | Store number for the web shop. |
Central warehouse stores | Number of Central warehouse stores. |
Dispatch stores | Number of Dispatch stores. |
Pay&Collect stores | Number of Pay&Collect stores. |
ORDERS AND FREIGHT | |
Free shipping | Tick "Free shipping" if free freight should be possible. The "Free shipping from (NOK)" field opens. |
Free shipping from (NOK) | Add the minimum amount the customer must shop for to get free freight. |
Allow splitting a web order to deliver the items from multiple stores | Tick this if it should be allowed for web orders to be split to deliver from different stores. Select max number of stores a web order can be delivered from. |
Allow splitting line in web order | Tick this if splitting order line in web order should be allowed. |
Preferred stock location | Specify the percentage share of the dispatch to be sent from the central warehouse. |
MAXIMUM NUMBER OF OPEN ORDER PER STORE | |
Default limit | Specify default limit for maximum number of open prepaid orders per store (possible to override on store level). |
DELIVERY METHODS | Select the delivery methods you want to offer in your web shop. |
REASSIGN ORDER | The dispatch orders can be reassigned automatically if no picking store is available or maximum number of automatic reassigns has exceeded the set value. The Reassign order configuration includes:
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Save | Click on the Save button to publish changes to Dispatch Service. |
View history | Click on the View history button to show historical updates of the dispatch rules. The "History" dialog opens, it shows change history. |
Activate configuration | When the dispatch rule is created or changed, the configuration must be activated. Click on Activate configuration after the dispatch rules are saved, to activate the configuration. |
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- Items that must be sent from central warehouse
- Items that must be sent from store
- Items unavailable in web shop
- Items that must be sent from specific stores - Override the Preferred stock location value by requiring the item to be sent from specific stores. If not, it is not available for HomeDelivery but only for ReserveInStore
- Items that are preferred to be sent from specific stores - override the Preferred stock location value by preferring the item to be sent from specific stores. The given stores will be prioritized if they have enough stock.
- Preferred stores - Limits preferred stores to given postal codes.
Some of the rules is configured by selecting item lists or item group lists, containing the wanted items.
Add item list/item group list
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Confirmation message matrix
Shipping orders
Step | SMS | Comments | |
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Create order | Order confirmation (MDS) | Order confirmation (MDS) | |
Swap item manually | Order confirmation manually (POS Services) | Order confirmation manually (POS Services) | |
Delete item manually | Order confirmation manually (POS Services) | Order confirmation manually (POS Services) | |
Delete item automatically | Order changed (MDS) | NA | |
Cancel order manually | ? | ? | |
Cancel order automatically | Order changed (MDS) | CREDIT NOTE (MDS) | |
Split order confirmation | Split order confirmation (MDS) | SPLIT ORDER MESSAGE | One message pr picking store |
Split delivery order | Split order delivery (MDS) | SPLIT ORDER SHIPPING CONFIRMATION | All order lines delivered and paid. |
Order sent on split delivery store with receipt | Order sent (MDS) | SHIPPING CONFIRMATION, RECEIPT | All order lines delivered and paid. |
Order sent single delivery store with receipt | Order sent (MDS) | SHIPPING CONFIRMATION, RECEIPT |
Pay&Collect Orders
Step | SMS | Comments | |
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Create order | Order confirmation (MDS) | Order confirmation (MDS) | |
Swap item manually | ? | ? | |
Delete item manually | ? | ? | |
Delete item automatically | ? | ? | |
Cancel order manually | ? | ? | |
Cancel order automatically | ? | ? | |
Order ready to collect | Collect order (MDS) | PAY & COLLECT (MDS) |
Reserve & Collect Orders
Both emails and SMS is sent with Pos Services and configured in POS Config.
Step | SMS | Comments | |
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Create order | ETradeMailTemplateOrderAdded | SmsENewCustomerOrderAddedTemplate | |
Delete item manually | ETradeMailTemplateOrderUpdated | SmsENewCustomerOrderUpdateTemplate | |
Cancel order manually | ETradeMailTemplateOrderDeleted | SmsENewCustomerOrderDeletedTemplate | |
Cancel order automaticly | ETradeMailTemplateOrderDeleted | SmsENewCustomerOrderDeletedTemplate | |
Pick up reminder | ETradeMailTemplateReminder | SmsENewCustomerOrderReminderTemplate | |
Reservation expired | ETradeMailTemplateExpired | SmsENewCustomerOrderExpiredTemplate | |
Order ready to collect | ETradeMailTemplaterOrderReadyToCollect |
SmsENewCustomerOrderReadyToCollectTemplate | https://jira.eg.dk/browse/RTC-38917 | ||
After paid and collected (Upsale) | ETradeMailTemplateCompleted | SmsENewCustomerOrderCompletedTemplate |
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