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Prerequisites are located in the menu on the left.
Blocking member search identifiers in POS
POS supports blocking specific member search identifiers configured for the loyalty system. To block an identifier, list it in the new 'BlockMemberIdentifiersWhenOnline' parameter in POS Configuration. This applies to both MemberService/Bridge and PosCustomerService, allowing more control over which identifiers can be used when searching for members.
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Forcing manned and unmanned mode with a button
Manned mode can be forced with a button, similar to how unmanned mode works. This allows switching to manned mode even outside the store's configured opening hours, or enabling unmanned mode during open hours.
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The forced mode status is saved in VolatileSettings, so the selected mode remains active even after restarting EG POS.
Configurable images for self-service POS modes
Self-service EG POS display different images on the Welcome Page and Goodbye Page depending on whether they are in unmanned or manned mode. This helps users quickly identify the current mode of the POS.
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Automated and manual terminal EOD transaction
End of the Day procedures are performed on the credit card terminals to ensure that all the payments are processed correctly and cleared with the respective payment provider.
Terminal EOD is automatically triggered as a part of POS reconciliation process but if this fails due to whatever reasons, cashier/ staff can trigger the same manually. For this a button is provided in the credit card terminal admin menu. Manual EOD transaction can be performed only when the POS is not within the active sales transaction.
Result of Terminal EOD transaction will be printed via POS printer.
Automatic and manual terminal logon/logoff
Payments should be correctly handled by the POS application when issuing a credit card payment request and for this, the payment terminal should be always logged in when the POS is up and running. When the cashier logs in to the POS, the terminal connection is automatically established and when the cashier logs out, the terminal connection is closed.
Automatic Logon/Logoff
In addition to the above, in the beginning of every card transaction, reconnect procedure is triggered where POS checks the connectivity of the payment terminal. If the connection was broken due to whatever reasons, it will re-establish the connection so that the transaction takes place smoothly and if the re-establishment of connection fails, error message is shown.
Manual Logon/Logoff
Terminal Logon/Logoff buttons are given in the POS application clicking on which will perform relevant operation.
Terminal login → Establish connection between POS application and credit card terminal
Terminal logoff → Break connection between POS application and credit card terminal
Improvements POS
Area | Description | |||||
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| Bank reconciliation | Bank reconciliation fails to complete (RTP-36270) Changed the showing a different confirmation popup right before bank reconciliation starts. | |||||
| Cashier | Cashier Permissions to pay in and out of cash drawer (RTP-37275) Handling of the permission to perform cash drawer pay in and pay out has been improved so the work correctly when the cashiers are handling in Chain Classic/Web and User Management. Permission to perform drop and to invert receipt (RTP-37274) Permission to perform drop from cash drawer and to invert a receipt (in order to correct it or cancel it) has been added in User Management. The permissions are also removed from baseline (=list of permissions that all cashiers have), so the cashier needs to have these permissions to execute related functions.
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| Customer order | Cancel prepaid customer order (RTP-33749) In the cancellation process for finished receipts – the "Edit customer order" window no longer appears. | |||||
| Deposit refund | Function to add deposit refund with configured EAN (RTP-37326) A bug that broke the function to add deposit refund using EAN configured in POS Configuration was fixed. | |||||
| Finished receipts | Finished receipt view (RTP-36772) When a previously finished receipt is scanned, the cashier name for the original receipt is hidden if Cashier Name is not configured in "InformationInTitleBar" parameter. | |||||
| Fuel integration | Online return in Fusion Forecourt integration (RTP-34882) Online return can be performed on a fuel sales transaction done via Fusion Forecourt integration. The relevant information for the fuel transaction is added in ARTS XML. | |||||
| General | Scanning of items when POS is logged off (RTP-36250) Scanned items will not be added to a transaction when the cash register is logged off. The handling of fulltext search in EG POS has been improved to avoid issues where search fails after replacing cash registers in a store. This enables a smother transition when retailers are replacing cash registers in their production environment. | |||||
| Item search | Fix to show article Information (RTP-37281) Item information can be displayed using a button in item search view. Information are showed without issues encountered. | |||||
| Maintenance | Cleanup of receipts (RTP-36777) The maintenance job that cleans up completed receipts in the database was fixed. A problem had occured with cleanup after new columns were added to the POSLog table in the database. | |||||
| Orders | Printing of order confirmation for prepaid web orders (RTP-37327) "Print order confirmation " button is added in Prepaid Web Orders tab in Web Orders view. Moreover, automatic print of order confirmation no longer fails. | |||||
| Payment | Handling returns and sales on the same receipt (RTP-37011) When canceling dialog "Confirm Klarna Payment - Order will pay to Klarna xxx" will now not send anything to Klarna. Fixes for scanning when paying by credit (RTP-37136) Social ID field in Credit payment dialog can be filled in by using a scanner, which means the customer can have their identification cards (e.g. driver's license) scanned to fill in the field. | |||||
| PLU Board | Fix for unexpected error in PLU board (RTP-37528) Unexpected error in POS when switching between PLU Board no longer occurs. | |||||
| Price calculation | Improved price calculation for mix types and campaigns (RTP-27803) POS handles price calculations more accurately when certain mix types and campaigns apply discounts to the same items. This reduces 'premature abort' calculation issues, even when selling large quantities, ensuring more precise calculations and fewer deviations. | |||||
| Prices | Fix for incorrect VAT Rate (RTP-34228) The correct VAT Rate is shown in the receipt.
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| Receipt | Deleted lines on deleted receipt (RTP-37129) In deleted receipts that also contain deleted item lines, the printed version of the receipt, indicates which item lines is deleted before the entire receipt is deleted.
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| Return | Online return when receipt history is unavailable (RTP-36778) It is configurable (OfflineItemReturnAllowed) if POS allows online returns when the receipt history from the central server is not available (typically in an offline situation). If it is not allowed, the following dialog is shown:
If it is allowed, the following dialog gives the cashier the possibility to go ahead with the return process:
Not possible anymore to do online return after doing post void (RTP-36770) After post void was performed, trying to do online return causes "No items available for return" message to be shown. | |||||
| Sale | PLUS integration issues (RTP-36971) When doing purchase via PLUS integration, the issue that default printer name is empty is handled. | |||||
| Self-service | Age control for time restricted items (RTP-37230) When age control messages for time-restricted items, such as alcohol in Norway, are set to display as information text only, the age approval at the POS remains valid even if more time-restricted items are added later. This prevents repeated age approvals for items with the same age requirement, making the checkout process smoother. Existing relevant parameters in POS Configuration: 'SurveillanceApprovalOfAlcoholPossible' (default 'True') - if set to 'False' age control messages are shown as information text only, and the buttons Yes / No are not visible. Applies to cashier approval for age control of time-restricted items (only). Configuration must be equal for all POS's and Pos Monitors within a store! 'SurveillanceApprovalPossible' (default 'True') - if set to 'False' age control messages are shown as information text only, and the buttons Yes / No are not visible. Applies to cashier approval for age control (in general), for configured items, for low total amount, for deletion of items and for staff purchase. | |||||
| System info | Updated the the Finnish Resource file (RTP-36742) Updated several missing texts in the Finnish resource file in system info dialog and other dialogs. |
Improvements POS Server
Area | Description |
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| POS API | POSWCF fails and many errors are logged (RTP-36860) Fixed the problem when POSWCF configuration was not loaded correctly, causing various POSWCF errors. |
| JournalService | Improved receipt conversion in ARTS format (RTP-37046) Receipt conversion to ARTS format in JournalService handles bonus information in online return receipts more reliably. This prevents conversion failures and ensures a smoother receipt flow with fewer interruptions. |