Self Service Monitor v 1.1.
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1
13 Feb Status colour YellowGreen title In progress
Force Control and Random Control
When Force control is triggered in Monitor App, a yellow icon and "Control triggered" is shown.
When the customer goes to pay in Self checkout, the yellow icon disappear and Random control (before Visual control) is sent to Monitor App.
Random control cannot be removed in Monitor App, it can be removed only in POS.
New alarm types
Four new alarms are added to the app:
- Unknown/invalid flight
- Quota exceeded
- Sealing required
- Signature required
These new alarms must be handled in the cash register.
The Unknown item alarm must be handled in the cash register as well, and cannot be approved in the app as it could previously.
Alarm log
In the Alarm log, all active and approved alarms for a given cash register is shown.
Active alarms can be approved in this view. By clicking Close alarm log, the user is directed back to the main view in Monitor App.
Sorted view for showing cash registers
In the sorted view, all cash registers are shown in numerical order. The order in the view does not change when a new alarm is triggered or when the alarm expires.
The cash registers remain in the same position.
Improvements
Done
Payment method in sales history
(RTM-7750)
The Payment method is shown on the bottom of the screen in the Previous and History tab.
Improvements
| Functionality | |
|---|---|
| Live sale view | List of items in live sales view is scrolled to the bottom (RTM-8032) If there are many items in the Live sales view, the list is scrolled down to the last scanned item. The scrollbar is always visible. Switching between alarm log and live sales view (RTM-7926) When switching back to live sales view from alarm log, it is possible to approve active alarms in the live sales view. Force control cannot be triggered when a sale is finished (RTM-7734) When a sale is finished, it is not possible to trigger Force control on that cash register. Bigger clickable area in Sales history tabs (RTM-7749) The clickable area for "Current sale", "Previous" and "History" and is made bigger, in the sales history tab. |
| General | Screen flickering (RTM-7729) An improvement has been made to prevent the screen from flickering when the view is updated. SurveillanceService repository is updated to .NET 8. Text is correctly shortened (RTM-7730) The Control triggered notification is no longer shortened if the cash register name is long. The cash register name is split to two rows. |
Self Service Monitor v 1.1.0
Status colour Green title Done
Improvements
| Functionality | |
|---|---|
| General | Disable Sales history per tenant (RTM-7782) A new parameter, EnableSalesHistory, is added in Tenant admin. When set to False, fetching Sales history is disabled in Monitor App. Improved SignalR error handling (RTM-7822) Error handling when connecting to SignalR from Monitor Backend is improved. It seems that problems when connecting to SignalR from Monitor App Backend causes the app to crash. |
Self Service Monitor v 1.1.0
Status colour Green title Done
Three last sales on the cash register
(RTM-6799)
When selecting a cash register and View sale, one can see information about the three last sales on that cash register.
The Current sale tab shows an ongoing sale. When the current sale is finished, it is visible in the Previous tab. After yet another sale, it is visible in the History tab.
Boarding pass and sealing info
(RTM-6792)
Boarding pass and sealing info is shown in live sales view. If sealing is required, "Connected flight not confirmed" is shown.
If sealing is not required, the "Connected flight confirmed" info is shown. Flight ID, destination, boarding pass count and FIcode are shown.
Force Control and Random Control
(RTM-6602)
When Force control is triggered in Monitor App, a yellow icon and "Control triggered" is shown.
When the customer goes to pay in Self checkout, the yellow icon disappear and Random control is sent to Monitor App.
Random control cannot be removed in Monitor App, it must be removed in POS.
New alarm types
(RTM-6793)
Four new alarms are added to the app:
- Unknown/invalid flight
- Quota exceeded
- Sealing required
- Signature required
These new alarms must be handled in the cash register.
The Unknown item alarm must be handled in the cash register as well, and cannot be approved in the app as it could previously.
Alarm log
(RTM-6798)
In the Alarm log, all active and approved alarms for a given cash register is shown.
Active alarms can be approved in this view. By clicking Close alarm log, the user is directed back to the main view in Monitor App.
Sorted view for showing cash registers
(RTM-6797)
In the sorted view, all cash registers are shown in numerical order. The order in the view does not change when a new alarm is triggered or when the alarm expires.
The cash registers remain in the same position.
Access to Monitor App in User Management
(RTM-7620)
Permission to handle surveillance requests is granted in User roles, as a Store Role: Self Service Monitor with option 'Handle surveillance requests'
Improvements
| Functionality | |
|---|---|
| General | Design improvements (RTM-6791) Some improvements to the colors and alignment has been done.
App crashes when switching between views very quickly (RTM-7204) In improvement has been made to prevent the app from crashing, when switching between priority/area/sorted by register views very fast.
Fixed looped login issue. Large number of stores (RTM-7570) With a large number of stores to select from when logging in, the stores are loaded quickly. |
| Cash register view and live sales view | Cash register view (RTM-7426) Cash register boxes are not resized, when there is no need for changing the size to fit the content. Sales total and items after logout/login (RTM-7441) After logging, while having active cash registers, the sales total and numbers of items are still displayed after login. View with 2 and 3 columns on tablet (RTM-7021) When switching form horizontal to vertical mode, only the one column view is available. Items in live sales view (RTM-7523) The live sales view shows items for the cash register that is opened. |
| Alarms | Improvements on notification alarms (RTM-7028) | Functionality | General | Improvements on notification alarms
The Clear button is renamed to Close. For some alarms, the approve button is now called Done. The notification alarm messages is slightly changed | |
to be more clear. Finishing a sale with an active alarm (RTM-6990) If a sale is finished while there is an active alarm in Monitor App, the sales total and number of items are displayed correctly. Text on alarm buttons (RTM-6444) An improvement has been made to prevent the text on alarm buttons from being cut off | |
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Self Service Monitor v. 1.0.11
Status colour Green title released
Improvements
| Functionality | Release notes |
|---|---|
| General | (RTM-5615) Dependencies to posservices, poslogschema and poslog extractor were marked as obsolete Dependencies to posservices, poslogschema and poslog extractor are marked as obsolete. (RTM-6207) Log version number and app name in App Insights The logging in App insights has been improved. Client version and client name are logged in App Insights.
New shell endpoint for getting configuration for using cashier login on-prem was added. |
| Tablet | (RTM-6528) Rotating in live sales view An issue when rotating on tablet in live sales view is fixed. Lives sales view is displayed correctly after rotation. |
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Status colour Green title released
Improvements
| Functionality | Release notes |
|---|---|
| General | (RTM-6054) Improved validation and UI tests Added more automatic testing for more use cases. Date validation is improved to avoid errors experienced in production. (RTM-6255) Number of 401 (unauthorized) requests was reduced Number of 401 (unauthorized) requests was reduced, making sure the app doesn't crash after logging in, minimizing app and leaving it in the background for 1 hour. (RTM-6318) App crash when handling multiple requests at the exact same moment Fixed handling of multiple requests the same time. If many request comes to application app does not crash anymore. (RTM-6369) Approving old controls Control disappears after approving, when another control was sent to another cash register at the same time. Live Sales View has been transformed into an actual service registered at the start of the app. No visible change for the user but is a big quality improvement for the live sales view. (RTM-6392) Close control by clicking on the background When a control is opened, but user doesnt want to approve it. User can click in the background to close the pop-up. (RTM-6506) Memory leak in SurveillanceService An issue introduced in 1.0.9 caused memory leak in SurveillanceService. The change was then rolled back. This has been corrected and released again. |
| Force control | (RTM-6293) Force control button disappears in live sales view Fixed issue of dissapearing "Force control" button in landscape mode on tablet after approving "Blocked item" control. |
| Tablet | (RTM-6293) Force control button disappears in live sales view Fixed issue of disappearing "Force control" button in landscape mode on tablet after approving "Blocked item" control. |
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Once user has been granted access, the user can log in to the app and will find a button to switch environment in the left menu. Note: User must have the same access in TEST environment in order to switch back to production.
Improvements
| Functionality | Release notes |
|---|---|
| General | (RTM-4690) 2 decimals are shown while finishing sale When sales are finished, the sales total value is shown with two digits after decimal point. Value is rounded properly. Previously, four decimals were displayed. (RTM-4705) Name of registers sometimes disappears Corrected an issue where the name of a cash register was sometimes not visible. (RTM-5972) .Net 6 Upgrade SurveillanceService and SelfServiceMonitor Backend has been updated to .Net 6. (RTM-6257) Connecting to SurveillanceService Removed getting the connectionID from SurveillanceService when creating control and replaced it with getting it on the fly when requests come in. Previously, this could cause the app to crash when the service was not connected and controls are created from cache. |
| Messages | (RTM-6254) Sending alarm to the app while listener is inactive Previously, if an alarm was sent to the app during login it could cause the app to crash. This has been corrected. (RTM-6286) Approving alarm directly from push notification, when more than one alarms were sent to app Corrected issue regarding approving alarms directly from notifications on iOS, when more than one alarm was sent to the app. |
| Push notifications | (RTM-4166) Icon on push notifications for Android The app icon was not displayed on the push notifications on Android. This is corrected. |
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Click on push notification, directly go to correct alarm to approve it
(RTM-5963)
Improvements
| Functionality | Release notes |
|---|---|
| Approval | (RTM-6052) Force control lasts too long Force control animation is now much shorter. From more then 20 to a couple of seconds. |
| Messages | (RTM-6051) Sales total from previous sale was shown Fixed issue regarding displaying sales total - sales total from previous sale was shown. Also fixed issue which caused app crash related to control buttons update. |
| Push notifications | (RTM-6195) Fix push notifications missing on iOS Fixed issue regarding retrieving messages in Monitor App on iOS. |
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Status colour Green title RELEASED
Improvements
| Functionality | Release notes |
|---|---|
| Approval | (RTM-5529) Possible to approve control from live sales view |
| General | (RTM-5744) Fixed issue regarding removing one of the requests after logout When cash register is active in the app and there are required active actions, after logging out from the app, all request remains and are displayed as it was before log out. |
| Push notifications | (RTM-5827) Fixed issue with messages not being retrieved while phone is locked - iOS Fixed issue regarding retrieving messages in Monitor App on iOS while the screen is locked. |
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Status colour Green title RELEASED
Improvements
| Functionality | Release notes |
|---|---|
| Messages | (RTM-5530) ShopExpress receipts and no longer active registers An issue caused ShopExpress receipts to not appear correctly in the app. This has been corrected. Additionally, in some instances a cash register remained as active even though the sale was completed. This is also corrected. |
| General | |
| Push notifications | (RTM-5600) Android Notifications Several improvements have been made to correct and improve push notification handling on Android devices. |
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Added support for push notifications on iOS. Push notifications are implemented to alert employees of happenings in the self checkout area while the app is minimized. To stop getting notification user must log out of the app.
Improvements
| Functionality | Release notes |
|---|---|
| Push notifications | Android notifications on locked screen Corrected an issue causing push notifications on Android to not appear on locked screen. |
| Login | Login on iOS Corrected an issue with connecting to SignalR, which caused the app to not receive messages from POS. |
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Status colour Green title RELEASED
Improvements
| Functionality | Release notes |
|---|---|
| Messages | Receipt printer messages A notification will be triggered in the Monitor App when the receipt paper is almost empty or the printer cover is open at a Self checkout register. This will allow store employees to preemptively change the paper on the printer before it is empty. Receipt cancelled and on hold Corresponding status is updated in the app when receipt is either cancelled or put on hold. |
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Instead of bottom sheet onpening when app is in "large screen mode", app will open like image below: . (RTM-4191)
Improvements
Module | Description |
|---|---|
| Loading symbol | Improvements have been made, loading symbol is used in loading situations. (RTM-4563) |
| Language | Improvement regarding languages has been made. (RTM-4565) |
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When a device using SSM gets a new control/notification and the device is locked a notification is shown on the locked screen.
It shows which pos unit needs a control ant the type of control. Clicking on the notification only opens the app. First version of this is only for android.
Improvements
Module | Description |
|---|---|
| Hide cash registers + areas | In surveillance app not all cash registers and areas should be shown at all times. When a cash register and areas are not active for a certain time it will now not be shown in Surveillance. Users will see it is easier to handle ongoing sales and easier notice and find cash registers that needs attention in the list because not active are not shown. (RTM-3179) |
| Time since received control as intervals | On all active receipts the time of from when the receipt needs Control or attention is presented. The time is presented in intervals andare following:
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| Improved status and actions on iOS | Improved handling of status and age control actions for iOS devices. (RTM-3505) |
| Buttons | Some adjustments are made to make buttons more user friendly. (RTM-3841) |
| Name of app | The name of the app is presented in a few places, this is now made sure it is presented as Self Service Monitor (RTM-4071) |
| Controls not showing | Some adjustments have been done to make all controls show in SSM. (RTM-3925) |
| Language | Language is correctly translated. (RTM-4079) |
| Control from cash | If user tried to do a control from cash the app crashed, this is now adjusted so no crash happens. (RTM-4281) |