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Old Version 4

changes.mady.by.user Harshitha Nagesha

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New Version Current

changes.mady.by.user Halina Tomaszewska

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Link to requirements

Self service requirements.xlsx


Link to Personas

User

egonline.sharepoint.com/sites/SelfService2.0/Shared Documents/Forms/AllItems.aspx?id=%2Fsites%2FSelfService2%2E0%2FShared Documents%2FGeneral%2FPersonas%2FUser

Personas - Nordic Utility Management

30102025%2Epdf&parent=%2Fsites%2FSelfService2%2E0%2FShared Documents%2FGeneral%2FPersonas

30102025 (1).pdf

Customer Service Agent