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An employee clicks the C-button and selects "Visual Control". When the customer goes to payment in SCO, a dialog will notify the customer to wait for assistance. The employee scans a cashier card and performs a visual control of the items in the receipt versus the items the customer has.

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Any deviations are corrected and self service is started. The employee enters the result of the control and the customer pays as normal.

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Alarm items in self service POS

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When configured to require cashier assistance, a dialog is shown to the customer when going to payment, asking the customer to wait for assistance. A message is also shown in the surveillance POS.

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An employee scans his cashier card and the following dialog is shown:

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titleConfiguration of Alarm items

POS Configuration

SnGCashierApprovalForAlarmItems (default False) - If True, payment can't be done until staff has assisted customer and confirmed removal of alarms.

Balance registration per shift

(RTP-4891)

A new shift (per cash register) will be created when the cashier logs in to POS.

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Support for balance transaction of type 'Shift' has been added to POS. When BalanceTransactionType = Shift and there is no open shift, a new shift is started automatically after cashier logs in. In order to close the shift and create balance, the cashier has to call CLOSE_SHIFT function.

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POS WCF 4.0.012601 is required for Chain Web to use shift balance registration.

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titleConfiguration of balance registration per shift
POS Configuration 

BalanceTransactionType

Set to "Shift" to register balance per shift.

POS Services Worker configuration file:
See change documentation for Chain Web. Progressing of shift receipts must be enabled to update shifts in Chain Web.
Reporting configuration
See change documentation for Reporting. Reporting must be configured to use Storenumber-workstationnumber-shiftId as key for shift lookup when validating balance.

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