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To create a new alarm, navigate to the object you want the alarm to be associated with—this can be a property, a building, or a meter. Then click Create Alarm. If the button is not available, it may be because you are positioned on an object that does not support alarms, such as a property group or a building component.
Who can handle alarms?
Administrators can create and edit alarms, as well as handle triggered alarms in the system. Users with the User permission level can view alarms in all views and handle triggered alarms, but cannot create new alarms or edit existing ones. Guest users currently do not have any permissions related to alarm functionality.
Change Alarms
A change alarm is triggered when there has been a change in usage that exceeds or falls below a defined percentage for a given reference period.
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Each alarm can have one metric but may include multiple usage types if desired. See the example in the image below. If an alarm has more than one usage type, data from all usage types is aggregated. The alarm is then calculated based on this combined data series to determine whether the threshold has been exceeded.
The alarm levels allow you to categorize how critical each alarm is, with the options Info, Warning, and Critical. These levels can then be used as filters in the Administer Alarms view.
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Here you can read more about how to create threshold alarms in Mestro.
Common questions
- How do I administer alarms in Mestro?
- How do I create an alarm for energy deviations?
- How do I manage change alarms and threshold alarms?
- How do I see all active alarms?