Document status: DRAFT
Date:
Prerequisites are located in the menu on the left.
Return of orders
A new and improved solution to return items in orders has been implemented in EG POS. This makes it easy to return items with the correct price in any physical store. The order could have been created in the webshop, in another physical store or in your own store.
Search for order number:
Select or scan the item:
To be able to return an item, it must have been both paid and delivered. When an item has been returned, it cannot be returned again.
Order numbers must be unique across all stores for the retailer in order to use this solution.
Random control of customers in Self-service (SCO)
Previously, the random control mechanism in EG POS was a purely manual and visual control performed by the store employee.
A configurable and assisted control mechanism has now been implemented.
- The control will be performed while still in self-service mode.
- The employee will be informed how many items need to be controlled.
- Items that are not scanable, i.e. they do not have a barcode / are chosen by customer from PLU list, may be controlled quickly by an 'OK' button.
- Items are listed in the opposite order of customer's registration, with not scanable items on top.
- If the control results in a deviation all items will be deleted automatically and all items must be registered again.
- (To be able to keep member, coupons, deposit refund tickets and eSale products etc., the same receipt is used.)
| POS Configuration |
|---|
New parameter: SnGRandomControl (default empty) - Visual control appers as before, and is to be performed while temporarily in cashier mode. May specify 'From quantity' and 'To quantity', in intervals, and how many items to be controlled in each interval. ('-1' means all items are to be controlled in that interval).
Relevant existing parameters: ShopAndGoActivateLindbakControl ShopAndGoControlPercentage |
Extended item information below item name in sales view
It is now possible to show EAN, Color and Size below the item name for the line in the sales grid that has focus. This makes it possible to configure fewer columns by removing the need to show this information on every item line.
| POS Configuration |
|---|
SalesViewItemDetails EAN, Color and/or Size can be added.
|
Configuration of default search view
Previously, all search views had the same default view type. A new parameter configures which result view is shown as default for every type of search (item, order, customer etc.).
Improvements POS
| Module | Description |
|---|---|
| Convenience sales | Return to first PLU page after sale (RTP-18771) First PLU page is opened now in Convenience sales after performing a sale. Switching modes (RTP-18626) Clicking area for "Go to regular sales" button in Convenience sales is larger now. |
| Coupons | Member coupons are not fetched correctly for web orders in POS (RTP-17868) Support for displaying used member coupons as lines in the payment mode has been added for web orders. |
| Credit payment | Reference number can contain letters (RTP-19029) Reference number when doing credit sale can also contain letters. |
| Customer | Customer group in customer search (RTP-18801) Correct customer group is shown now on customer search in POS (previously all customer groups were shown as 0). |
Customer orders | Home delivery orders (RTP-18644) Home delivery orders are automatically opened in edit mode after scanning their barcode now. Dialog when search for customer order (RTP-18505) If only one option is configured in FetchOrderButtonsConfig parameter, then this option is triggered automatically now. |
| General | Surveillance tab (RTP-18929) Surveillance tab in sales view has been improved. Font size/type has been corrected. Moreover, the number of items in the Items column is right aligned. |
| Item search | Campaign price in price lookup (RTP-18805) A problem that sometimes caused the campaign price to not be shown on the first price lookup has been fixed. Cropped price in list view (RTP-18553) List view search no longer shows cropped price. |
| Keyboard | Amount +"Enter" in payment view does not trigger payment (RTP-19087) Opening Self-service PLU List and adding an item to the receipt no longer causes "Enter" key in payment view to stop working. |
| Receipt | Fetching receipt from other store (RTP-18592) Problem with store number and cash register number in 4.0 when fetching receipt from other store has been solved now. |
| Receipt on-hold | Search for receipt on-hold when logging in (RTP-18603) A problem that could allow the cashier to scan an item before receipt was fetched automatically from on-hold after logging in has been solved. |
| User interface | Sales view rows (RTP-18910) Sales view rows improvements have been implemented, Rows with line discounts, alarm items, linked items are displayed correctly now, unless there are too much columns configured in SalesViewColumns parameter. |
| Web orders | Putting web order on hold (RTP-19049) Putting web order on hold before payment is allowed now. Dispatch orders processing (RTC-26160) DispatchRuleId is parsed from POSLog in POSLogProcessing worker and saved with customer order in Chain Web. |
Improvements POS Server
| Module | Description |
|---|---|
| POS API | Including color and size in ReturnItem response (RTP-18823) Two new attributes, Color & Size are added to "GetItemsAvailableForReturn" in ItemSale endpoint. They are now included in the response. |
| POS Import | Use start date to select proper VAT rate when importing items (RTP-18682) The VAT rate on items exported from Item Master is properly selected based on the start date. Import offer code as external mix id (RTP-18709) Offer codes specified on offers created in the Promotion module are now saved in the ExternalReference2 field. Deletion of cashiers from User Management (RTP-18215) When a cashier is removed from a User in User Management, the cashier will be deleted from POS Master by POS Import. Security tagged items from Item Management (RTP-18379 Support for items with alarm has been implemented in POS Import when importing from Item Management. |
| POS Services | Handling of more item groups for MBXP (RTP-19105) It's now possible to configure more item groups in POS Services key 'PayTjekItemGroupForPrepay', where values can now be presented in a comma separated list. Previous it was only possible to configure one item group. Timeout when fetching price rules (RTP-19011) Improvements have been made to avoid timeouts in the GetPriceRules method. |