Document status: UNRELEASED
Date:
Prerequisites are located in the menu on the left.
Payment by Svea in EG POS
Svea can be used as payment in cashier mode in EG POS. To pay by Svea cashier needs to register customer's mobile phone number and social security number.
Svea payment in cashier mode:
When items are added and cashier chooses Svea as a tender, a dialogue is shown to cashier, telling him to ask customer to scan Instabank QR code:
During payment a message is shown telling an SMS is sent to customer's mobile phone:
When Svea payment is finished a sales summary is shown on the screen:
...and customer's receipt and a store copy for signment is automatically printed:
Any partial payment is not allowed in combination with Svea:
A credit customer needs to be registered to use Svea payment:
Refund with Svea payment is allowed using online return (only), and when paid by Svea refund must be done by Svea (only):
Electronic receipt shown in Journal Viewer contains necessary information regarding Svea payment:
| POS Configuration |
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New parameter: SveaCardIssuerId (default 213) Existing parameters: ButtonConfig
CloudAccessServiceUrl |
Sealing items and printing STEB receipt in self checkout POS
If configured, STEB receipts can be printed for the last completed transaction in self checkout mode. The receipt is printed by the cashier that supervises the SCO POS by pressing an invisible button (200 x 200 pixels) that's located in the top right hand corner of the 'Goodbye page' and the 'Welcome page'. To determine whether a STEB receipt is needed the customer need to answer a 'Yes' or 'No' question about the final flight destination before the payment page in SCO.
Support for drawer number 2 for Security Tamper Evident Bags (STEB)
To enable having STEB bags in a separate cash drawer in POS we have support for two cash drawers being connected to POS simultaneously. The second cash drawer can be opened via button configured to use the existing 'OPEN_CASH_DRAWER' function. This function has been extended to take cash drawer number as an argument to specify what drawer to open.
Printing STEB receipts for tax free stores in POS
New function has been created to print STEB receipts in POS. The function is assigned to a button and it is used to print one or more extra receipts with the text "STEB receipt" for the last completed receipt in POS. The STEB receipts are meant to be put inside a plastic pocket inside the secure tamper evident bag alongside the items purchased before the bag is sealed by the cashier. There are no limit to the number of STEB receipts that can be printed.
Number of associations linked to members
It is configurable if POS should allow linking multiple associations to a member or not. If just 1 association is allowed, an error message will be shown when trying to link another:
Automatic start of Coopay payment in manned POS
Coopay payment, if available for active customer due to his or her member app, may now be configured to start automatically when cashier enters payment view. If not configured existing dialogue is shown to cashier as before, where Coopay or other tender must be chosen.
Improvements POS
Module | Description |
|---|---|
Bank | Restart connection with Baxi.Net pay terminal solution via button (RTP-26268) It is now possible to restart connection between EG POS and Baxi.Net pay terminal solution via configured button. Even though a possible problem may exist between Baxi.Net program and the pay terminal only, a restart signal sent from EG POS may reestablish the pay terminal solution. May be triggered by separate function or by BankAdminMenu. POS Configuration Existing parameter ButtonConfig - Add function 'Koble til bankterminal' (OPEN_TERMINAL) to a desired button. |
Coopay | Improved message to user when member app QR code is not valid (RTP-26039) During Coopay payment, if the member app QR code is declined due to it has expired or is invalid, a common, improved message is shown to user in these to situations. Message shown in both cashier mode and in self service mode, and says the QR is invalid. It also tells user to rescan QR code. |
Flight | Automatically add dummy flight to all sales (RTP-25411) A parameter can be set to automatically add dummy flight to all sales transactions. |
Images | Images disappearing from buttons (RTP-23850) A job will delete old and unused media (images) from the media cache folder in POS. If parameter DeleteOldMediaOnStartup is enabled, images that have not been used for 30 days will be deleted. The cleanup job for images has been improved so it will not delete images that are in use on buttons via parameter ButtonConfig. |
Item informaiton | Multiple hyperlinks in item description (RTP-24402) We can now show multiple clickable hyperlinks in under Item Description in Item Information in POS. This is so that the use can have easy access to product information, return policies etc. This can be setup in Product Features in Item Management (Cloud) or Item Information Text in Chain Classic (On premise). Example setup in Item Management: Text that describes the item E-commerce https://www.granngarden.se/p/1166807 Complaint https://www.granngarden.se/p/1166810 See item information https://www.gt.se https://www.granngarden.se/p/1166807" In POS it will look like this:
Notice If a URL has no “title”, we will display the URL as it is. Title and URL must be on the same line to be able to display it like in the example above. |
Logging | Logging of cashier actions in surveillance view (RTP-25850) When requests are approved and rejected in the surveillance view in POS, the action will be logged. Example logline: Monitoring: Age approved. CR 2. This means that an age approval request from SCO with cash register number 2 was approved. |
Online return | Rounding when using online return (RTP-23914) When returning items via Online return, we will keep the same rounding as in the original sale. |
Order | SMS related to click and collect orders sent outside opening hours (RTP-20616) Logic related to sending reminders for picking up click and collect orders has been improved to secure that we do not send this outside store opening hours. |
Payment | Transaction ID on bonus check (RTP-23660) "Refunded amount does not match/exceeds redeemed amount" error on refund caused by incorrect Transaction ID on bonus check no longer occurs. |
POS Configuration | ReconcileConfiguration parameter (RTP-25654) "ReconcileConfiguration" parameter is added in POS Configuration, wherein a list of items (EANs) can be added (separated by comma) and also the line sales they correspond to. |
Self-service | Alarm items marked with red color in POS Monitor (RTP-26175) Surveillance message text for alarm items are now marked with red color, indicating they are more "serious" than some other messages, when shown in POS Monitor. Changes also goes for ditto shorter message texts shown in sales view in ordinary POS. In Monitor App these messages are colored red already. |
System | Status of Service and Integrations (RTP-20831) When entering the Services/Integrations tab, the statuses of services / integrations can be seen. The user can see all offline statuses at the top. There is also a 'Refresh status' button, which can be pressed to update the status.
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User interface | Digital receipt sent message in convenience mode (RTP-25608) In convenience mode, the message saying that a digital receipt was sent is shown on 2 lines to avoid cutting the text. |
Web orders | Mixing web order items with items from physical store (RTP-24793) When creating a web order it is possible to have it in the same receipt items bought in physical store. User can add either a web order item first or add an item from the store first. When the user starts adding a web order item and then scans or adds another item, a pop-up message to either add the newly scanned or added item to order or sale is shown.
Note User should add the web-orders all in one go before adding other items from the store since once the user changes mode to adding store items, the web-order is considered "done" and cannot be edited. Support for editing the web-order items will be implemented soon. |
Improvements POS Server
Module | Description |
|---|---|
POS Import | Support storing POS Configuration compressed in database (RTP-23452) To reduce the size of the staging.FlatJSON table, support for saving compressed POS configuration data in the database has been implemented in POS Import. The data is decompressed while entries are processed by the FlatJsonExecutor job from POS Import package. Required POS Master v. 3.0.0.134 or higher. Add support for "Number of times the mix can trigger" for Mix 28 (RTP-23095) Support for "Number of times the mix can trigger" for Mix 28 has been added to POS Import, which sets the maximum number of time the offer can be used. Required POS Import v. 4.0.58 or higher. Creating dummy data when importing unknown data from Item Management (RTP-25974) When importing an item with unknown size/brand/product range/producer/supplier/color, dummy data will be created. When one of the given characteristics does not exists in the database it will be created with name "Unknown size/brand/product range/producer/supplier/color" in the dbo table. Example:
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POS Master | Import of cashier card from User Management (RTP-26096) A cashier card can be linked to a cashier in User Management. This is updated in POS Master database and replicated to POS databases. Changes in POS Import and logic in EG POS is also required to start using these cashier cards in POS. This will be released in separate stories. |
