Basic data for non-conformances
The fundamentals should be established before initiating the registration of non-conformances:
1. Non-conformance structure
Types, categories, focuses and causes should be considered and configured according to the company's needs. A well thought through non-conformance structure provides good reports and makes it easier to find non-conformances in a system with many records.
2. Non-conformance form
The appearance of these forms can be configured differently for each non-conformance type. On the control panel, this is called type differentiated field configuration.
3. Permissions
Users' permissions are displayed on the control panel. All users that are members of a basic system group, these users have permissions in the nonconformity module. A guide on how to view a group's permissions is available here. The permissions of the system groups can not be edited, but there are some options on the Control panel which affect the permission setup. If you want a different permissions setup than the one provided by the system group, you can disable the group's permissions in the nonconformity module and define permissions in a separate group.
4. Control panel settings
On the control panel, you can configure notification rules, default values, permissions and general settings. You can also configure basic data.