Document status: RELEASED

Date:  

Prerequisites are located in the menu on the left.

Improvements POS 

Module

Description

General

Showing the cursor in search view (RTP-24615)

The cursor is now showing as it should in search view. Previously the cursor was hidden until the cashier started typing. 

Showing the search for receipt menu (RTP-25644)

When cashier selects 'Receipt' from the search menu on the left in sales view and press 'OK' button or 'Enter' on keyboard POS will now open the search menu for where the cashier can select what type of receipts to search for. Previously the search menu was not displayed when OK/Enter was pressed.

Item search

Item sold from blank search view (RTP-24925)

When performing an item search and then clicking back so the search results are cleared, an item is no longer sold when using enter button in this view:

Loyalty

Improved member search from main view (RTP-24825)

When doing a member search from Sale's view, and no member is found according to parameter 'MemberIdentifiersRegEx', a "Member not found" dialogue, including an option to create new member, will be shown to cashier, but only if parameter 'SuggestNewMemberWhenScanningUnknownIdentifier' is activated. When deactivated (default), only a mesage saying the member couldn't be found is presented.

If parameter 'MemberCardEAN29Codes' is activated neither 'MemberIdentifiersRegEx' nor 'SuggestNewMemberWhenScanningUnknownIdentifier' has effect, and if no member found in loyalty database only a message saying the member couldn't be found is presented.

Important information regarding upgrade!

For any store /Chain that uses integration with loyalty (Bridge, Voyado etc.) AND wants cashier to be able to create new member in POS there and then, IF member search results in "unknown member" message:

Existing parameter SuggestNewMemberWhenScanningUnknownIdentifier must now be activated (True) to trigger dialogue with option to create new member!

If not, only message saying "unknown member" is shown.

Previously this functionality may have been working even if the parameter was set to False, but not from now on!

POS Configuration

Relevant existing parameters:

'MemberCardEAN29Codes' (default 'True') - when activated, registered EAN13 numbers with prefix 29 are recognized as member numbers.

'MemberIdentifiersRegEx' (default empty) - may recognize scanner input as e.g. loyalty number, loyalty card, mobile phone number or social security number. Parameter has effect only when 'MemberCardEAN29Codes' = 'False'.

'SuggestNewMemberWhenScanningUnknownIdentifier' (default False) - if activated, a dialogue with possibility to create new member is shown if member not found in loyalty database. Parameter has effect only when 'MemberCardEAN29Codes' = 'False'.

Retain24

Showing unrounded amount as suggested for Retain24 gift card payment RTP-23711)

When paying with gift card type "Retain24" the suggested amount in payment view, with which the gift card will be charged, is now shown unrounded. This will make it less likely that a small amount will remain to be paid afterwards. Previously, a POS where Cash tender is disabled could make it more tricky for cashier to finish the receipt with the small remaining amount, since Cash button is was not available.

Voyado integration

Support for changing the order of member identifiers for member search (RTP-24730)

In regards to searches for members from different loyalty solutions through PosCustomerService, it is be possible to change the order of the search identifiers. This is done by configuring the order of the identifiers in tenant admin for PosCustomerService. No changes are needed in POS config.

Configuration in tenant admin for 'PosCustomerService

In tenant admin for 'PosCustomerService' the order of the identifiers can be changed by changing the order in the list of identifiers in parameter 'SupportedMemberLookupIdentifiers'. This changes the order of the identifiers displayed in POS.


Redeeming Voyado bonus checks in self checkout (RTP-25799

When redeeming bonus checks in Voyado, POS will now use the correct member identifier (Voyado contactId) in the requests towards Voyado, even in self checkout mode. Previously POS in self checkout would use the member number as member identifier causing POS to stop because the bonus check could not be redeemed. The message "The cash register is closed. Please contact the staff" shown to the customer.

Shortened name of Voaydo bonus checks in coupon selection views (RTP-25609)

The name of 'Voyado bonus check' has been shortened to just show 'Bonus'. This enables showing the value of the bonus check after the name in self checkout as well as in manned mode. Previously the name of the bonus check was too long, causing the amount to be truncated and not visible in self checkout mode.

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