This document has been created to provide a clear, step-by-step understanding of the end-to-end work order workflow for the New Installation Form – starting from the Zynergy Partner Portal (Contractor side) through to the Sonwin application (Grid side). The purpose of this document is to help the team quickly understand how a new installation work order is raised, processed, and completed across both systems, with screenshots included at each key step for easy reference. This serves as a functional reference guide for testing, onboarding, and process validation.
New Installation workflow E2E New Installation Workflow
Expansion: E2E Expansion Form Workflow
Video: EGZP SONWIN flow 2026-05-14 .mp4