Our Cases provides a list of open and closed cases in your company.

Instructions

1. Open Me by hovering over the profile icon in the top right-hand corner and click Our Cases.



2. A list of the cases your company has sent to Landax can be viewed here. Click on a case to view more details and to respond to the caseworker.



3. This page provides information about the case, with an option to upload attachments and enter a new comment. 


This page displays:

Information about the case:

  • Responsible caseworker

  • Description of the case

  • Who registered the case

  • Status of the case

Attachments uploaded on the case. You can also upload new attachments here by clicking Select file followed by Upload chosen file.

Comments showing communication between the Landax caseworker and you. Click New comment to respond to the caseworker.