What can I do in Mestro with my access level?
If you're not sure what you can do or which Access Level you should give your colleague, this might be useful.
As you can see, the access level called Guest only allow the user to have a look in Mestro.
View in portal | Admin | User | Guest |
Overview | ✓ | ✓ | ✓ |
Edit | ✓ | ✓ | ✓ |
Reports | ✓ | ✓ | ✓ |
Tools | ✓ | ✓ | ✗ |
New object | Admin | User | Guest |
New groups | ✓ | ✗ | ✗ |
New users | ✓ | ✓ | ✗ |
New properties | ✓ | ✗ | ✗ |
New buildings | ✓ | ✗ | ✗ |
New meters | ✓ | ✗ | ✗ |
Edit customer node | Admin | User | Guest |
Standard area | ✓ | ✗ | ✗ |
Base year | ✓ | ✗ | ✗ |
Edit meter | Admin | User | Guest |
Relation time | ✓ | ✗ | ✗ |
Name | ✓ | ✓ | ✗ |
Meter level | ✓ | ✓ | ✗ |
Usage type | ✓ | ✓ | ✗ |
Reading type | ✗ | ✗ | ✗ |
Distributor | ✓ | ✓ | ✗ |
Facility ID | ✓ | ✓ | ✗ |
User | ✓ | ✓ | ✗ |
Purchaser | ✓ | ✓ | ✗ |
My pages | ✓ | ✓ | ✗ |
Edit user | Admin | User | Guest |
Name | ✓ | ✓ | ✗ |
✓ | ✓ | ✗ | |
Company | ✓ | ✓ | ✗ |
Title | ✓ | ✓ | ✗ |
Phone | ✓ | ✓ | ✗ |
Role | ✓ | ✓ | ✗ |
Permission* | ✓ | ✓ | ✗ |
Access** | ✓ | ✓ | ✗ |
*Permission - A user with permission level "user" can only view and edit guest and user permissions. A user with permission level "admin" can view and edit guest, user and admin permissions.
**Access - Viewing other users' accesses is limited to the specific customer node. In cases where a user has access to more than one customer node, other Admins and Users will not be able to see which other customer nodes these are.
Edit property | Admin | User | Guest |
Relation time | ✓ | ✗ | ✗ |
Name | ✓ | ✓ | ✗ |
Property designation | ✓ | ✓ | ✗ |
Organisation number | ✓ | ✓ | ✗ |
Country | ✗ | ✗ | ✗ |
City | ✗ | ✗ | ✗ |
Postal code | ✗ | ✗ | ✗ |
Street address | ✗ | ✗ | ✗ |
Area and volume | ✓ | ✓ | ✗ |
Move property | ✓ | ✗ | ✗ |
Edit buildings | Admin | User | Guest |
Relation time | ✓ | ✗ | ✗ |
Name | ✓ | ✓ | ✗ |
Building type | ✓ | ✓ | ✗ |
Street address | ✓ | ✓ | ✗ |
Heated area (ATemp) | ✓ | ✓ | ✗ |
In case you have further questions, don't hesitate to contact us at support@mestro.com!
Adding a new property or meter
If you want to add a new property or building to the portal, see our step-by-step guide: How to add a property.
Note that you need Admin access to create new properties, buildings and meters.
Common questions
- What can I do with my access level in Mestro?
- What is the difference between admin and user?
- What can a guest user do?
- Why can't I edit in the portal?
- How do access levels work in Mestro?