When a non-conformance has been processed and corrective measures have been implemented, the non-conformance can be closed.
Instructions
1. Go to the non-conformance list and click the non-conformance to be closed.
2. Click Close the case.
3. The fields are populated automatically with the name of the user logged in and the date and time when the non-conformance was closed. The status changes to Closed when the non-conformance is saved. It is also possible to enter a comment before closing the non-conformance in the Closing information field. Click Save to retain your changes.
4. The non-conformance has now been processed and is displayed in green in the list of non-conformances.
