Before dissolving a chain
- Determine whether the business being separated from the chain is the main branch or a sub-branch
- Are there shared registers, and what do they want to do with them?
- If registers are not shared and a sub-branch is leaving the chain, no worries
- If registers are not shared and the main branch is leaving the chain
- A new chain must be formed with a new main branch
If registers are shared and a sub-branch is leaving the chain
- First of all, no worries
- The sub-branch can be removed from the chain
- After which you can do whatever you want with it
- The sub-branch loses all gift cards and vouchers, and every reservation gets kicked out
- Gift cards cannot be shared from the main register to the sub-branch
- In the customer register, 2 options:
- The sub-branch retains as clients everyone who has reservations at the sub-branch
- The entire customer register is duplicated
- IDs are lost if customer support does it > a dev can work magic and reset the IDs or something
If registers are shared and the main branch is leaving the chain
- IN EX HA HA LE LE (i.e. "INHALE EXHALE" — take a deep breath)
- Determine with the customer which branch will become the new main branch
- Ask a dev whether the new incoming main branch's registers are empty (there may be duplicates with the main register) and tell them to delete if so
- From the old sub-branch (the new main branch), start a group ➡️
- The old main branch does "leave the group"
- The old main branch joins the new chain with "Move to main salon's register" for gift cards and vouchers