Document status: RELEASED

Date:

Prerequisites are found under Chain Web Release Notes

Anniversary campaigns

(TFS:160715)

“Members with birthday today” criteria has been extended with new options to select:

  • Age between - it is possible to choose members between two set ages (which have birthday current day)

  • Age bigger than - it is possible to choose members which have age bigger than set value and have birthday current day

  • Age in list - it is possible to choose members which have age equal to values chosen from the list and which have birthday current day

  • Age not in list - it is possible to choose all members which have birthday current day except members in ages set from the list

  • Age smaller than - it is possible to choose members which have age smaller than set value and have birthday current day

Example: I want to reward members who are filling 50, 60 and 70 years of age.

Required configuration:

Upgrade LoyaltyIntegration package to 2.2.0

AB Testing

(TFS: 165298, 166000, 165195, 165427, 165200, 165197, 165428, 165431)

The purpose of AB testing is to test campaigns on smaller segments of members and analyze the result, to make a decision on how to most effectively engage members. It is essentially an experiment to compare various ways of reaching out to your members and using actual data to figure out which type of campaign performs better. This allows retail chains to improve how they communicate with their members and further help personalizing campaigns to engage as many people as possible with their message.

This functionality is in pilot by one customer and thus, should not be used by any other customers until approved.

Improvements in Loyalty

Modules

Description

Members

Protected member (TFS: 166838)

When a member is set to Protected = 1,  the member's email is blocked and it is not possible to change it. However, it will be possible to delete the email. If the member have not filled the email and is set to Protected = 1, the email field remains blocked.

Member Campaigns

Minor Improvements in control group (TFS: 167603)

When selecting "control group", the user is no longer required to adjust the percentage before adding the control group. The button is not greyed out when the default value (10%) is present. In addition to this, some missing swedish translations were added.

UI improvements for member campaigns (TFS: 169915)
Some issues were discovered in the user interface after introduction of control groups to member campaigns.

  1. It is no longer possible to activate member campaign without a target group. This issue did not occur every time.

  2. The text in Target Group tab was incorrectly formatted. The issue was introduced in 2.9.185 and is now corrected.

  3. When system parameter 'withControlGroup' was set to false, the button 'clear target group' did not work properly. This has been corrected.

Member campaign price rule validation (TFS: 167558)

It is no longer possible to activate a Standard Campaign without setting discounted item price. Some improved translations has been added when validating price rule as well. Additionally, updating discounted item price in Standard Campaign will no longer disable the buttons in the command bar at the bottom of the screen.

Swedish translations (TFS: 169725)

Swedish translation has been added for selected initial and split criteria in event-driven campaigns ('Added email', 'Added email', 'Has accepted member terms').

Member tags

Most frequently used store tag (TFS: 167103)

When creating a member segment and selecting "most frequently shopped store", the value displayed contains store number and store name. Previously, only the number was displayed.

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