Troubleshooting guide PAX A30

Granngården snabbfelsökning

Terminal Checklista (felsökning)

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Om det saknas en IP-adress i detta fält kontakta Granngårdendin servicedesk. - If their is not ip address in the "Terminal IP-adress" field, contact Granngårdenyour ServiceDesk

Kontrollera att ”ECR IP-adress” stämmer (IP-adressen till kassan). - Check if "ECR IP-adress" is correct (same as the cash registers ip)

Avsluta genom att scrolla ner och tryck på Save. - Scroll down and press save to exit admin menu.

Om felet kvarstår så be butiken lägga ärende i Momentum så kommer Granngårdens IT avdelning hantera fortsätt felsökningen eller utbyte. - If the issue remains the store should be refered to ISIT, either by send a incident through Momentum or contact ISIT by phone. They will continue the troubleshoot.

PAX A30 network cord connections

Granngården starts to roll Roll out of the PAX A30 the 2023-02-06 in a slow pace. Only 4 stores per day and only one cash register per store.

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User manual from FCC: https://fccid.io/V5PA30BW/User-Manual/User-manual-4763777.pdf

Zaci com-port configuration

This configuartion is used for the Verifone VX820 pay terminals.

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