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1. Go to the non-conformance overview and click Create new case.
2. Click the type for which you want to register a non-conformance.
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Info: The type selector is displayed if this the setting is selected activated in the control panel, or if the non-conformance types have differentiated field configuration. If you are in any doubt about which type to select, hover the mouse over the name of a type to view a description of the non-conformances covered by the type. If no description is displayed by hovering the mouse over the type, is it because no description has been entered for the type. |
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3. Complete the fields with information about the non-conformance and click Submit or Send and close the form.
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Note: If the Send e-mail uppon upon submission option is checked, you will then be taken to the distribution form by clicking Submit. |