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NOTE: Remember to select the correct date of the final meter reading.
On your next round, simply register the new meters meterstand. Mestro Portal reasons that the dip from a very high meterstand to a low one means that a new meter has been installed. The system will calculate the correct usage for the month of change using the two meterstands!
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It's sometimes desirable to change basic meter information in Mestro Portal. Perhaps you wish the meter to have a correct meter-ID or other information to simplify manual reading or to ensure that correct information is stored in the portal. We recommend that you set a time relation on the old meter and create a new manual meter. By defining the meters time relation, the historic data is stored and will continue to be visualized in reports up until the end date.
Common questions
- How do I handle a meter change in Mestro?
- What do I do when my meter is replaced?
- What do I need to do when the grid company changes my meter?
- How do I register a meter replacement?