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Non-conformances can have different statuses based on the point reached statuses depending on where in the process when processing the non-conformance:processing they are.
Non-conformances for which processing has not yet started can have the status status New.
Non-conformances that are in progress can have the status status In progress.
When the Nonnon-conformance has been processed, the processor of the nonconformity can change the status to To closing so that the person responsible knows that the Nonnon-conformance has been fully processed and can be closed.
The person responsible reviews the root cause analysis and the corrective measures implemented, and changes the status to to Closed if the measures are satisfactory.
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Note: The statuses here on this page are examples. The available statuses can be changed under Basic data configuration in the control panel. |
Economic consequence
There are two options for registering economic consequence. For individual records, the text and amount fields can be completed directly on the non-conformance form. If there are several economic consequences linked to the non-conformance, it is possible to create additional financial records under the Economic consequence tab. It is also possible to edit existing financial records linked to the non-conformance by opening this pagethat tab.
Registration and processing
The non-conformance form consists of 4 steps:
1. Registration of non-conformance
The person registering the non-conformance describes the non-conformance and selects the responsible person. The program automatically retrieves the date and time at which the non-conformance was created in the Registered date field. Registered by is the user logged in.
2. Processing of the nonconformity
The Complete by date field controls the colour of the nonconformity in the nonconformity list. This does not apply to closed nonconformities. Nonconformities that have been processed and closed are green. If a nonconformity has passed its Complete by date, the nonconformity is red in the list. Nonconformities where the Complete by date has not been passed are yellow.
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Tip: Hover the mouse over the coloured boxes to view a description. |
3. Closing
When the nonconformity has been processed, the person responsible (or processor) for the nonconformity can close it.
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When a measure has been implemented, the effects of the measure can be controlled/revised and noted in the nonconformity formnon-conformance.
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Note: One or more of these steps may be hidden in on the nonconformity form. Enable configuration mode to make them visible. |
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