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  1. Pause Windows update
    1. Open the Windows Update settings by clicking "Start / Settings / Update & Security". You will see the following window.
    2. Scroll down and click the "Advanced options"
       
    3. In the "Advanced options" screen, scroll down and select a date in the "Pause until" drop down. Choose a date that is as far in advance as possible, usually 35 days.
      Take note of the date because you need to log this in the MI Confluence page.
    4. Close the window. (It automatically saves your setting)
  2. Uninstall the Windows update.
    1. Go to control panel and the following location "Control panel / Programs / Programs and features / Installed Updates".
    2. Find the correct update described above. In this instance KB5071546.
    3. Right click it and choose "Uninstall"
    4. Confirm by clicking "Yes" here.
    5. Wait until the installation is done…
    6. Confirm restart
  3. When reboot is done please check that the Windows update has been uninstalled and that further updates have been paused.
  4. Start EGPOS. 
  5. The automatic cleanup job running every hour (or every 30 minutes in some cases) will do the processing of the receipts.
    It will just take some time before all receipts have been processed.