Self Service Monitor v. 1.0.6
RELEASED
Improvements
| Functionality | Release notes |
|---|---|
| Messages | (RTM-5530) ShopExpress receipts and no longer active registers An issue caused ShopExpress receipts to not appear correctly in the app. This has been corrected. Additionally, in some instances a cash register remained as active even though the sale was completed. This is also corrected. |
| General | |
| Push notifications | (RTM-5600) Android Notifications Several improvements have been made to correct and improve push notification handling on Android devices. |
Self Service Monitor v. 1.0.4-5
RELEASED
Support for push notification on iOS
Added support for push notifications on iOS. Push notifications are implemented to alert employees of happenings in the self checkout area while the app is minimized. To stop getting notification user must log out of the app.
Improvements
| Functionality | Release notes |
|---|---|
| Push notifications | Android notifications on locked screen Corrected an issue causing push notifications on Android to not appear on locked screen. |
| Login | Login on iOS Corrected an issue with connecting to SignalR, which caused the app to not receive messages from POS. |
Self Service Monitor v. 1.0.3
RELEASED
Improvements
| Functionality | Release notes |
|---|---|
| Messages | Receipt printer messages A notification will be triggered in the Monitor App when the receipt paper is almost empty or the printer cover is open at a Self checkout register. This will allow store employees to preemptively change the paper on the printer before it is empty. Receipt cancelled and on hold Corresponding status is updated in the app when receipt is either cancelled or put on hold. |
Self Service Monitor v. 1.0.2
RELEASED
Only thing from release 1.0.1 and 1.0.2 is that url are update to make the release valid. (RTM-4569)
Important highlights from this release
No important highlights from this release.
Improvements
No improvements made in this release.
Self Service Monitor v. 1.0.1 - First release to apple/playstore
RELEASED
Important highlights from this release
Added sound and vibrations when scanning
In several scenarios sound effects have been added for a more user friendly experience.
In following scenarios sound effects have been added:
- Sending reservations
- Scanning
- Completing sale
- Error
In following scenarios vibrations have been added:
- Sending reservations
- Completeing sale
- Error
- Special item (age control etc) or risk text
- Logged in
UI adjustments for large screens and arrange button to adjust columns.
When a larger screen is used for SSM the rows of transactions are adjusted more to the scrren. Extra columns are implemented. (RTM-4190)
An arrange button is also added so user can choose how to present the screen. (RTM-4192) This is for two or three columns for tablets.
Horizontal mode
Horizontal mode is added to SSM. This is to make larger screens more user friendly. (RTM-4560)
Implemented new receipt view
Instead of bottom sheet onpening when app is in "large screen mode", app will open like image below: . (RTM-4191)
Improvements
Module | Description |
|---|---|
| Loading symbol | Improvements have been made, loading symbol is used in loading situations. (RTM-4563) |
| Language | Improvement regarding languages has been made. (RTM-4565) |
Self Service Monitor v. 1.0.0
R RELEASED
Important highlights from this release
Create app
App has been created, including app center setup, play control setup, app store setup and launch screen background colour. (RTM-2907)
App home screen - version 1
In first version of app there is a list of all receipts ongoing.
A receipt is described with:
- Cash register
App home screen - version 2
In first version of app you have a list of all receipts ongoing.
At the top you have a list of actions required.
At the bottom you have a list of all receipts ongoing.
A receipt is described with:
- Cash register
- Member icon if member is added,
- Time of when actions required started
- Action control needed
- Price of cart
- Pieces in cart
The cash registers are sorted by default between actions required and active self checkout registers.
Actions required are sorted on time when actions required started - oldest one on top. (RTM-1551)
Change view
In default view self checkouts are sorted by actions needed and active self checkouts.
But in the apps top right corner an icon is presented where the self checkouts can be arranged (presented) differently.
Pressing the icon two options are presented
- Priority
- Area
Pressing priority the default view will be presented - actions needed first based on oldest action needed at the top. Pressing area the self checkouts will be based on the names of the cash registers - for example A, B, C zones. (RTM-2720)
View live sales UI
When user presses an ongoing sale more details are shown about the sale. For example items and total amount to pay. User can choose to force control, view sale or just go back to the overview.
Awaiting assistance
When a purchase requires any kind of assistance, control or notificiation, this is presented in different ways in SSM.
- If a control is needed the purchase row is red and flagged
- If a control is handled by another user (staff) the row is greyed out
- When a control is handled and purchase done the sale is finished
- When no control/notification is needed the purchase row just says active
- If a member is added to the receipt a member icon is added
- Cash register, price and number of scanned items are presented
Dark mode
Now app can be used when setting on device is dark mode. (RTM-3690)
Show if a control is approved or declined
If for example age control is not approved, either manually typed in birthday or scanning of ID card, this is shown in SSM. The customer screen displays items to remove from sale, and cashier confirms in app that they have assisted customer in removing all items with age control (RTM-3773)
CONTROLS/NOTIFICATIONS
Visual control
When a visual control is needed user has following alternatives;
- Cancel (The control will not be done but availble for other staff to user this
- Manual register ( The recipt is parked and handled in a manual register)
- Approve (Visual control was approved and action will not be in the list anymore) (RTM-1553)
Age control
In this version information about the control only show how many years the customer needs to be. No images of the items are shown and no ID scan is available in this version.
When opening a age control action you get the alternatives :
- Cancel: Close the action bar. Some other staff can open it and do the required action.
- Enter date/scan ID. For Norwegian users you will enter the birth date and the app will count if the buyer is old enough to purchase the item. If pressing scan you can scan ID and mobile will count if the date is older/younger then age limit.
- Above 25: Action is done and purchase is approved.
(RTM-1554)
Age control 2.0
Support is now added so user can scroll through the list of items that age control are needed for. (RTM-3191)
Scan ID for age control
When a receipt is started with at Swedish user and the receipt is in Swedish Another way of controlling age is added.
Swedish driving license has SSM in a QR code and now Self Service Monitor can scan the driving license to confirm or deny the age control. . (RTM-3355)
Force control
User can open a control and get an alternative to force control for a purchase if the staff wants it. They will open an ongoing purchase and see an overview of items, total and average of purchase. There will be a button on force control and the control will become a visual control.
Empty paper
When a self checkout cash register is out of paper SSM is notified. That is only a notification, not a control. So staff will need to refill paper and also press away the notification.
Unknown items
When a customer scannes an unknown item SSM shows this. User can confirm that the customer is assisted, but it is only a notification so staff will need to assist in the self service check out.
Assistance required by customer
When a customer requires help in the stationary self checkout this is shown in SSM. User can handle this control and help the user.
Offline bank
When the bank for payment is offline SSM gets a notification about this. Nothing is done in the stationary self service checkout when user (staff) handles the notification in SSM.
Approve item
When an item that needs approved is added to self checkout cash register it is also shown in SSM.
Low sales total
One control that accures is when the sale has low total in the sale. What this amount is is set for POS, and if a receipt is checkout out with low total it triggers a notification in SSM.
Deleted item
When a customer wants to delete an item on the sale sometimes it is needed to be approved by staff. If this scenario is so, it is shown in SSM.
Employee purchase
When a employee makes a purchase and is added to the receipt SSM gets a notification.
Substance item
When a customer tries to add more items that are registered as substance items then the set limit in POS a notification is sent to SSM.
(RTM-3728)
Item not for sale
When a customer tries to add an item that is not for sale a notification is shown in SSM. This is not communicated back with self service check out so staff will need to help customer out.
_____________________________________________________________________
Push notifications
When a device using SSM gets a new control/notification and the device is locked a notification is shown on the locked screen.
It shows which pos unit needs a control ant the type of control. Clicking on the notification only opens the app. First version of this is only for android.
Improvements
Module | Description |
|---|---|
| Hide cash registers + areas | In surveillance app not all cash registers and areas should be shown at all times. When a cash register and areas are not active for a certain time it will now not be shown in Surveillance. Users will see it is easier to handle ongoing sales and easier notice and find cash registers that needs attention in the list because not active are not shown. (RTM-3179) |
| Time since received control as intervals | On all active receipts the time of from when the receipt needs Control or attention is presented. The time is presented in intervals andare following:
|
| Improved status and actions on iOS | Improved handling of status and age control actions for iOS devices. (RTM-3505) |
| Buttons | Some adjustments are made to make buttons more user friendly. (RTM-3841) |
| Name of app | The name of the app is presented in a few places, this is now made sure it is presented as Self Service Monitor (RTM-4071) |
| Controls not showing | Some adjustments have been done to make all controls show in SSM. (RTM-3925) |
| Language | Language is correctly translated. (RTM-4079) |
| Control from cash | If user tried to do a control from cash the app crashed, this is now adjusted so no crash happens. (RTM-4281) |