Document status: RELEASED
Date:
Prerequisites are located in the menu on the left.
Quantity check before payment in POS
A quantity check can be configured when going to payment in EG POS. This is used to make sure that the correct number of items has been scanned and to prevent mistakes.
A dialog to enter the total number of items in the receipt will be shown if this is enabled, and the cashier must enter the correct quantity before payment.
If the cashier enters the incorrect quantity 3 times, the sales view will be shown and a cashier with the permission "Retry failed quantity check" must approve before going to payment again:
PS:
Linked bottle deposit items will not count as an item.
Registration of sealed bags in Airport stores
Sealed bags can be registered by scanning a barcode on the bags or by manually entering the number.
The bag numbers are also printed on the receipt:
| POS Configuration |
|---|
ButtonConfig New function "Sealed bag" to be configured on the desired button in POS. Using the function opens the dialog to add sealed bags.
RegEx that validates the sealed bag numbers. Blank value means no validation. |
Function to ignore quota calculation and age approval for current receipt
A function button can be used to disable Norwegian toll quota calculation and age approval for the current receipt.
When the function is used, the button will be shown like this:
Required
Chain Web version 2.10.293 or newer!
| POS Configuration |
|---|
ButtonConfig Function can be configured on the desired button.
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Epsilon Express Widget in POS and printing of prepaid fuel vouchers
Integration between POS and Epsilon Express widget is implemented in Convenience Sales View. When setup is done (see notes), the Epsilon Express Application automatically starts when POS is started and it is also automatically stops when POS is stopped. The Epsilon Express widget is shown at the top of the Convenience Sales View and it can be expanded to full screen view.
Epsilon Express widget expanded to full screen view:
To sell or print prepaid fuel vouchers, button Sell Voucher should be configured in the PLU board in Chain Web in POS Configuration and an open price item should be linked to this button. When this button is clicked, the cashier will be able to enter the fuel voucher value to be sold. After payment, the prepaid code (including QR code) will be generated from Epsilon Express and will be printed out together with the receipt.
Notes
- Epsilon Express should be installed.
- Make sure that the configuration file (Express.cfg) is configured with the IP of the correct Epsilon machine.
Changes in sending notifications for Reserve and Collect Order
Changes were introduced in POS Configuration parameters controlling the templates and sending of SMS or email for reserve and collect orders:
| Trigger for sending notification | Parameter for Email | Parameter for SMS |
|---|---|---|
| Order is created | ETradeMailTemplateOrderAdded | SmsENewCustomerOrderAddedTemplate |
| Picking is registered (Order ready for pickup) | ETradeMailTemplateOrderReadyToCollect (new parameter) | SmsENewCustomerOrderReadyToCollectTemplate (new parameter) |
When these parameters are configured and has entered value, an SMS or email will be sent to the customer right after the trigger for sending notification is done. When these parameters are left empty, no SMS or email will be sent.
Note
Previously, SmsENewCustomerOrderAddedTemplate and ETradeMailTemplateOrderAdded parameters were used for sending notifications both right after order is created and right after picking is registered. This is changed and these will only control sending notifications for order creation. Thus, for those using these parameters to send notifications right after picking is registered, the new parameters would need to be configured when upgrading to this version.
Item details on active line in Self-service sales view and customer view
EAN, Size, Color or item number can be shown on the line below the item name in the self-service sales view:
| POS Configuration |
|---|
SngSalesViewItemDetails Configures which data to show below item name for the active item line in Shop and Go. It also applies for customer view.
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Encrypted digital signatures stored in Journal database
Signatures from the Signotec pad will be encrypted and stored in the Journal database. Pos Services / ReceiptService has a new endpoint 'GetReceiptSignatures' to enable fetching and decrypting the signatures again to view them. The endpoint will return the encrypted signature and the corresponding encryption key.
Fusion box fuel integration with POS - View and filter drive-off
Registered drive-offs can be viewed by clicking "Drive-off" button in the fuel panel. It is possible to filter the drive-offs using the following: Period, Pump, Fuel Grade and Amount. It is possible to use the keyboard keys (arrow up and down + enter) to navigate between filters.
Fusion box fuel integration with POS - Pump Status in Fuel Header
When integration with Fusion is setup, the following fuel pump statuses can be seen in the fuel header in both normal sales mode and convenience mode in POS. This view serves as a quick overview of the fuel pumps compared to the fuel panel where more details statuses are shown.
- Ready to start fueling
- Fueling in progress
- Ready for payment
- Pump Stopped
Fusion box fuel integration with POS - Register Drive-off
A drive off can be registered if the cashier notices that a customer leaves without paying for the fuel transaction. This can be done by pressing the fuel pump number in the fuel panel, selecting the unpaid transaction in the fuel pump screen, then pressing "Register drive-off" button. The user will need to confirm to continue registering the drive-off and a comment can be added.
Improvements POS
Module | Description | ||||
|---|---|---|---|---|---|
Cashier card | Logging in with cashier cards linked to cashiers in Chain Web (RTP-28095) A problem with recognizing cashier cards in POS was fixed by updating the hashing algorithm used by POS to validate cards linked to cashiers in User Management. (POS and User Management must use the same algorithm). | ||||
General | Order confirmation e-mail sending (RTP-27392) Order confirmation for web orders is sent after payment has been finalized in POS. | ||||
Gift card | Searching for gift card by mobile number (RTP-27864) The dialog for showing all gift cards linked to a specific mobile phone number has been fixed. | ||||
Item | Multicountry Product Information (RTP-26511) The language of the texts shown for Item Description field in POS will be based on the country the store POS is linked to. The country-specific or localized texts can be setup in Item Management in Product features field. Required POS Master database v. 3.0.0.145 POS Import v. 4.0.65 | ||||
Norwegian Flight integration | Scanning of boarding passes in Self-service Checkout (RTP-24990) EG POS can be configured to require scanning of a flight boarding pass to start a new sale in self-service mode. When enabled, touching the screen or scanning items in the welcome view in self-service mode will not start a new receipt. A cashier card can alternatively be scanned to go from self-service welcome view to cashier view to help a customer registering a flight manually.
The function to remove the flight information from the active receipt can be configured on the desired button in POS.
It is possible to use the scanner in these views:
Fake flights .ARR and .DEP (RTP-28150) In the receipt (POSlog XML), the OriginCode is set to the configured AirportCode for the POS if flight is ".DEP" and FinalAirport is set to the AirportCode if flight is ".ARR". FlightDirection=Arrival if .ARR and FlightDirection=Departure if .DEP. Setting these values also means that when flight = ".DEP" deposit items will be removed automatically.
Last 10 flights selected manually or added by scanning boarding passes are remembered and correctly sorted (descending on last used - most recently used flight will be top left). Fake/dummy-flights like .DEP and .ARR are also included in the list of last used flights. Flights where Scheduled Time is not between (-1) and (+3) hours from now are not shown.
Show information about delayed flights in POS (RTP-28460) If a flight is delayed, information is shown with the new scheduled time.
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Norwegian Toll quota | Error message when item does not have quota quantity (RTP-27910) When an item which is limited by the Norwegian toll quota is missing the quota quantity (AmountInSalesPackage=NULL), an error message is shown.
It is not possible to enable the quota control again while an item with missing quota quantity is in the receipt. Improvements for age and quota handling (RTP-27887)
Improvements for Age approval and Norwegian Toll Quota calculation (RTP-28416) Improvement for:
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Orders | Recipient's data (RTP-27150) When creating a Web Order/Reserve & Collect Order in POS, the recipients name is shown correctly in receipts with customer information, picking lists, order confirmations, Dispatch Order screen in Chain Web, and in orders in POS. Information such as customer name, address, phone Number, and e-mail corresponds to the recipient's data. Required Chain Web v. 2.10.284 or higher!
InvalidNumberFormat error message is no longer entered when Customer Orders are created or during registration of picked Reserve & Collect orders. Required Chain Web v. 2.10.284
The reserve and collect and dispatch orders are properly filtered and displayed in the appropriate tabs in Web Orders POS based on the order variant (customerOrderVariant):
Required POS Master database v. 3.0.0.145 | ||||
Reason codes | Reason code for transaction/subtotal discount (RTP-28312) Reasons for giving manual subtotal discount can be configured in POS Management. Previously, reasons for subtotal discount were shared with line discounts. If reasons for subtotal discount are in use and should still be shared with line discounts, the configuration must be changed. | ||||
Receipt | Flight header for finished receipt (RTP-27434) When finished receipt with registered flight is opened, the header with chosen flight cannot be edited. Also, post-registering a flight is not possible for finished receipts. | ||||
Search flight | Show keyboard automatically (RTP-28016) Keyboard is shown automatically in Search flight view when TouchScreenPrimaryInput parameter set to True. | ||||
Self-service | Norwegian Toll Quota control in self-service (RTP-27767) If the limits for toll quota is exceeded in self-service checkout, a message will be sent to EG Monitor App to notify employees about this. When the customer tries to go to payment, a dialog will inform the customer to wait for help:
A cashier card can be used to go to manned/cashier mode. The cashier can use the button to override quota/age or delete and items that are not allowed. Then self-service mode is opened again and the customer can go to payment and complete the purchase. If the customer does not have a scannable boarding pass, the help button in self-service can be used to request assistance. An employee will come over and scan the cashier card in the self-service welcome view. The cashier can then select flight manually from manned/cashier mode before opening self-service mode again allowing the customer to proceed with the purchase. Error message in self-service when item does not have quota quantity (RTP-28111) When an item which is limited by the Norwegian toll quota is missing the quota quantity (AmountInSalesPackage=NULL), an error message is shown in self-service:
A cashier card can be scanned to go to cashier mode to help the customer.
The page asking the customer if he has a connecting flight will only be shown if the amount of liquid items is more than a configured limit:
If the customer answers "no", a sealing bag is required for liquid items.
When a boarding pass is scanned in SCO to start a new sale, a message is sent to the Monitor App, so the flight info can be shown there. See release information for Monitor App for details. Version 1.0.12 or newer of Monitor App is required to show flight information.
A message will be sent from self-service to the Monitor App to notify employees when the customer needs to have some of the items sealed (Liquid items must be sealed when transferring flights). Message from self-service to Monitor App when Norwegian Toll Quota rules are exceeded (RTP-26533) A notification message will be sent from self-service to the monitor App when the allowed quantity according to Norwegian Toll Quota rules have been exceeded. An employee can then react on the message and go over to the customer to assist. (Typically by scanning a cashier card, adding more boarding passes or removing items). Messages to Monitor App (RTP-28751) A problem has been fixed to prevent that the message flow from self-service to Monitor App could stop if the "view sale" button was clicked in the Monitor App when there was no active receipt in self-service. Norwegian toll quota calculation when changing quantity (RTP-28796) When changing quantity on an item that is limited by Norwegian toll quota in Self-service, a message will be sent to monitor app if the quotas is exceeded. Using an invalid boarding pass in Self-service (RTP-28432) After scanning a boarding pass that starts with value set in BoardingPassRegEx parameter, but is unknown/invalid, an error message is shown in Self-service. This message is also sent to Monitor App to notify an employee to assist the customer. | ||||
User interface | Error handling when POS is minimized (RTP-27406) When POS is minimized and error is occurs in the background (when WPFPop-up appears) POS maximizes automatically. Cashier can take action and continue. Symbol for fixed price items in sales view (RTP-27417) A symbol is shown in the discount column for items with fixed price. This makes it easier to understand why specific items do not get discounts from mixmatches etc.
Item details will only be shown for the active line and not all lines. Color corrections in dark mode for flight information (RTP-28431) Improvements were implemented for colors used in flight information messages in dark mode.
Customer specific highlight colors (RTP-27269) New customer specific design of EG POS. POS Configuration: UIHighlightColor parameter (default value: Neutral). New parameter value (Customer_TRN) added. |
Improvements POS Server
Module | Description |
|---|---|
POS API | Handling of returns for orders with multiple deliveries/payments (RTP-24148) When getting items available for return on a receipt, you can use the original cart ID when requesting, and the response will not include items that have previously been returned. Extend GetCart or GetCartExt with flight information (RTP-27295) When fetching carts via GetCart or GetCartExt, we've added the flight information from POSLog to the cart response. This is to allow clients to display such information in their applications when showing the receipt. Dispatch Orders - Fix for error in swapping item and cancelling (RTC-38280)It is possible to swap items or cancel an order in Dispatch Order Chain Web without any server side errors. Validation of PIN code on cloud gift card payments from the POS WCF (RTP-26649) If a EG Cloud Gift Card is used as payment in the POS WCF the PIN code will be validated if provided. If no PIN code is provided (field is empty or missing) validation will be skipped and payment will be approved. Therefore, if validation is needed the PIN code must be set as a mandatory field by the client and can not contain empty (null) value. POS will still be treated as a trusted client, and no PIN code will be required. Changes in functions "SearchItem" and "GetItem" (RTP-20726) GetItem and SearchItem endpoints are returning the main EAN when local EAN sent in the request. Coupon texts from Voyado (RTP-25045) Coupon response contains title and description from the Voyado portal instead of the offer name from Promotions. |
POS Services | Webdok integration for boarding pass validation (RTP-27957) Improvements for error handling for webdok integration were implemented. |