To avoid booked resources standing empty, you can turn on a reminder email that alerts the user when the resource they have booked remains unoccupied. The user can then cancel the booking if they no longer need it. 

Turn on booking started reminders 

To turn on booking reminders, click Administration and Bookings. Toggle on Enable booking started reminders and click Save. 

Feature is only available on some of the packages. If you don’t see the setting, booking started reminders are not included in your package. 

Define the monitored capacity objects and time limits 

The reminder time limit is set in the EG Optimaze Space application for each capacity object that should be monitored.  

1. Navigate to the floor plan where the resources are located. 
2. Click Edit and Capacity objects… 
3. Select one or more capacity objects on the floor plan 
4. Check Booking started reminder in the Edit capacity objects panel 
5. Enter the number of minutes the capacity object can remain unoccupied after the meeting start time before a reminder will be sent 
6. Click Update capacity objects