...
Time range filtering around when the message was sent
Or search using a correlation id / case id / customer id if availablecustom filter.
...
3. Identify failure type
Look for errors originating from:
...
Configuration issue (Azure)
...
- Wrong base URL
Environment mismatch
ClientID / ClientSecret / Scope misconfiguration
Code issue
Mapping failure
Contract mismatch- Validation failure
Unhandled exception in ApiService
...
