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  • Time range filtering around when the message was sent

  • Or search using a correlation id / case id / customer id if availablecustom filter.

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3. Identify failure type

Look for errors originating from:

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Configuration issue (Azure)

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  • Wrong base URL
  • Environment mismatch

  • ClientID / ClientSecret / Scope misconfiguration

Code issue

  • Mapping failure

  • Contract mismatch
  • Validation failure
  • Unhandled exception in ApiService

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