• Created by Unknown User (sason@eg.fi) on Nov 07, 2025 2 minute read

How to refund a single Commission invoice

  1. In Hallinta: Company - Billing lower left corner Comissions

Unbilled commission (invoice has not been sent yet):

  1. To refund commission(s), choose row to be refunded and press the orange refund-button
  2. New bill is created automatically at change of month, where refunded commissions have been acccounted for

Billed commission:

  1. Commission can be refunded via Billing, Bills, or the Comissions table, for single commissions use the Commissions table
  2. Existing bill is refunded automatically (possible refund for consumer after this does not result in double refund)
  3. System creates new commission invoice for the time period (if there still is commission to be billed), invoice is dated of the current day
  4. All commissions that are on the same bill as the refund are removed and replaced by new copies with billing (if any).